Great customer service in both ends.ADAM H.
Customer Reviews for Store Space
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Sarah V.
Customer did not leave a comment.CHRISTOPHER J.
Customer did not leave a comment.Ashley N.
Got a call from this location after hours and was given the most conflicting information. This service was horrible. The staff needs to be properly trained in customer service and operating procedures.TE'KEVIN B.
I called to get a Uhaul the last weekend in January as I closed on 1/29/2021 but this was unexpected. In calling around I got Becky and she explained they were sold out.....much to my surprise she called with a cancellation. I can not say enough great things about Becky's customer service! I was so taken with her kindness. Thank you again Becky and Gary!DANITA MARCEL H.
Customer did not leave a comment.MICHAEL C.
Nothing really to improve the customer service. It's just very expensive to rent a truck, but I understand we all have to make money somehow.Luis M.
The moving & storage office was locked when I arrived and there was no answer to the phone number on the WILL RETURN BY... sign. I had to wait about 20-25 minutes before someone showed up and I could collect my reserved truck. Otherwise, all went well.Jodi P.
Customer did not leave a comment.LaTreese S.
Gary went above and beyond to make sure I was taken care ofBrett W.
Customer did not leave a comment.DAVIDA V.
Customer did not leave a comment.Glenna W.
Customer did not leave a comment.Kristopher N.
Customer did not leave a comment.Marc W.
Customer did not leave a comment.Tremaine T.
Better than usual experienceJeanie C.
Excellent customer serviceTaru R.
Customer did not leave a comment.Ashley A.
Customer did not leave a comment.SHEILA JOHNSON Y.
Customer did not leave a comment.April L.
Customer did not leave a comment.JOY L.
Customer did not leave a comment.Leimary Z.
Customer did not leave a comment.Alyson D.
This whole experience was a complete nightmare. The Truckshare is a great idea, but UHaul has no idea how to do it. We spent 3 hours online going through screen after screen with no real direction. There should be a smartphone app if this is how you want to run your business. It should not take 3 hours going thru different screens. UHaul made this experience suck. I will never rent from UHaul again.Kevin L.