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breyana r
Customer Reviews for StoreRight LLC Ocala
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Concrete all over car. Could be cleaner. Did not have the trolley I needed it it that I had requested to lift and move my boxes. Denise was very helpful and so was Jason! You guys are awesome. Thank you.
Shelly HThe only problem was a coffee spill all over the cup holder in the truck. It wasn’t cleaned.
laMark DNone at this time
Rhonda MExcellent service and great attitude.
Gregory TThe mileage on the truck was listed falsely and I was charged for going over the allotted mileage. It was listed outgoing as 99**71 when it was actually 99**89.... I didn't think to check the paperwork since I have done business with Uhaul MANY times and it was always accurate. This location did not check the vehicle with me prior to departure and the truck was dirty and subsequently charged me for mileage driven by someone else.
Inesa Dfront desk lady was not very friendly.
griselle pThe truck itself had furniture pads left in the back from the previous customer. The truck was not swept out and there were old drinks stuffed behind the driver seat. Also, the oil light was on, and we were told that the maintenance person would need to look at that. The associate that worked with us to get us the truck was very helpful and patient.
Amber SGiving the exact amount of what one would charge not for the mileage, but for everything else. This was over my budget and I do not look forward to ever using Uhaul or this place again.
tina lThe lady we dealt with was phenomenal!
Neal FCustomer service employees were very friendly and helpful.
Laura FAll was great, easy, quick, friendly service.
Kimberly Vthe staff is amazing!!!!
MARK RNothing everything was great and everyone was great.
Nicci NI will not rent any equipment. At this address 2401 sw 17th rd Ocala fl.
Junior EUHAUL NEVER DISAPPOINTS ME, EVEN WHEN I NEED A TRUCK AT THE LAST MINUTE! THE CUSTOMER SERVICE IS THE BEST AND I WILL FOREVER BE A LOYAL CUSTOMER!! THANKS UHAUL!!
desiree rStoreRight was incredible! They were very friendly and answered all my questions. It's hard to find caring and helpful people in this world anymore...their level of customer service was above satisfactory! I would definitely use StoreRight to rent a Uhaul truck again and recommend them to everyone!
JESSICA DThe office staff is wonderful.... Julie and Deb are very helpful and took care of any concerns I had... Their storage facility is immaculate .... I tell everyone about this great location....
DAVID EThe vehicle gas level was not full when I dvised both of the ladies they noted oh i'll make a note of it in the morning im going home now. I then advised her that no I need it noted now so that your both aware so you wont try and charge me for fuel. none the less after asking her twice she cne out peeped in the truck from the sidewalk and said yeah I know its not full I was supposed to fix that this morning and totally forgot. I reminded her that this is a business and these things need t be documented being as thiugh you want customers to sign these documents stating the vehicle is filled with gasoline upon renteal. I jst didn't get a very good business experience and was charged twice for the rental phoned in and had to hold for 20 minutes as I listened to conversation from the office on the phone. wasn't very happy with this rental experience at all.
KIMOTHY MI don't know if it was the location but the 26' moving truck I rented was in terrible shape. Passenger door handle was broken on the outside. Seat console/arm rest was broken, but this was the little stuff. The motor almost stalled getting on the Highway and there was transmission trouble. But discovered this after I had paid a moving company to load it and I could not go pick up a new truck and unload then reload it myself. Very disappointed with U-Haul.
JACLYN FThey did not have the right truck available. They were not sure what to do.
CHARLES SWhen the phone rings, please ask the caller to hold until you finish with the customer at the counter.
Connie KDropped off the truck on Sunday and they were closed.
Mike TNot a fan of uhaul at all. Had to deal with 2 other terrible uhaul places before this one. Overall a bad experience.
BRIAN MIn and out within two hours. Great service, Quick service. This team did an outstanding job in helping us get a customer's product delivered. Joe
joe c