Customer Reviews for StoreSmart Storage Depot

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of StoreSmart Storage Depot

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Robert B. on

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Improve the egress when location is on a busy thoroughfare.

Craig R. on

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Eric was very helpful and efficient. Everything was available as promised and the move went very smooth. Thanks Eric and staff.

Vickie S. on

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Customer did not leave a comment.

Rocco A. on

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Staff was friendly and helpful through the whole process; from making my reservation to dropping off the truck after we were done. Fairly priced and well worth it to save a bunch of trips with my pickup even if I could have gotten some of the pieces in it.

Stanley S. on

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Customer did not leave a comment.

joseph N. on

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RUSTIE M. on

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I absolutely LOVE Jamie but now that she is leaving, I wouldnt recommend it there. MyStore smart overall experience was less than desirable. I was fee'd to death. There was no care for customer's circumstances and simply put, I paid far more than I should have for so many problems.

Noreen R. on

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Eric was the person I dealt with at the facility on Placida Rd in Englewood FL. He was very helpful and pleasant. He made my experience very satisfying. I would definitely refer people to that location.

william D. on

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The people were very courteous at a busy time and extended their regrets over the one hour delay it took to rent the vehicle. The rates were not very competitive when I received the final bill and I was surprised the two hour rental was that expensive. But I knew that going in. Just wish there was better rate structure.

Russell C. on

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Jerry W. on

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christopher P. on

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Love this location have used it for 13 years Always has great , friendly employees and the facility is always clean and organized.

Robert M. on

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The employees at the StoreSmart Storage Depot at the Placida Rd location were awesome and very helpful. I would definitely recommend using this location if you are nearby.

Michael M. on

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I've used U-Haul many times over the last 40 years. All experiences were pretty positive. Four times over the last 3 weeks, I rented a 15 foot truck. The vehicles were clean, in great shape, and Jamie came out and cleaned the windows before I left. I owned a business for 20 years, so I know what good a good employee is. Jamie and the other gentlemen there, were way above average when it comes to customer service. You don't want lose either one of them. By the way, these reviews, are the first, I've ever written to a company. Mike Martin 941-585-9220

Mia D. on

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Fastest and easiest truck turn in I've ever had! Jamie was there to assist us before I even made it out of the vehicle. Thanks!

richard P. on

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All is good

Kevin M. on

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Eric the owner was very helpful. Thanks

JOE S. on

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Customer did not leave a comment.

Michael M. on

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Once again customer service was first class. Equiptment in great shape. Noticed how well she handeled a diffucult customer on the phone. You don't want to lose her. If I hadn't just sold my business, I would hire Jamie in a hear beat. Sincerely MIKE MARTIN ENGLEWOOD, FLORIDA 941-585-9220

Michael S. on

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Customer parking was limited.

Eric S. on

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Jeff C. on

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Michael M. on

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The lady that took care of me was excellent. I owned my own business for many years, so I know what good customer service is. She is a tremendous asset to your company. MIKE MARTIN

James C. on

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Joe C. on

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Jami, and Eric are second to none, Excellent Experience, please commend them

Kris R. on

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Friendly. Checking in our rental was a breeze.

Alan B. on

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When I returned the truck, the person asked me to re-Park it closer to the building. He was not busy - no other customer at the site. Had to back out on a busy street. Facility should not be used to return 26’ trucks. Too small

Ron A. on

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John M. on

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It took to long to check out the truck. Your social media electronics takes way to much time. Your agent was great but she was getting flustered by the process.

Philip F. on

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Stellar service! Thank you!

gerald F. on

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The staff at this location were very helpful and pleasant. Wish all your staff’s were as helpful and knowledgeable as the staff at the Englewood site.

Joe C. on

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Outstanding customer service by employees that work there. Top Notch

John K. on

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No need to change a thing

Kristine R. on

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Customer did not leave a comment.

Michael M. on

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Very helpful and informative. The manager was a great help

NATHAN F. on

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Everything was OK (except for staff temporarily parking in or obstructing my space) until the price doubled and I moved out to another facility which costs less than I had been paying.

KEVIN H. on

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