Customer Reviews for Stow It Self Storage
(U-Haul Neighborhood Dealer)

1,031 reviews

1264 MacKenzie Rd   Port Elgin, ON N0H2C0

(519) 832-6602

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(519) 832-6602

1264 MacKenzie Rd
Port Elgin, ON N0H2C0

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very friendly and accommodating service from Peter.

Derek S. 
Rating:
5.0

Customer did not leave a comment.

SHANNON D. 
Rating:
4.0

Customer did not leave a comment.

Eric P. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Lot manager/representative was great and able to back the trailer for me as I have limited experience. This was needed after a long day and appreciated. 5 Star

Mark K. 
Rating:
5.0

Customer did not leave a comment.

Llewellyn R. 
Rating:
5.0

One of the tires was very low but this only became obvious with a load on the trailer. I filled it and it seemed to hold pressure no problem.

Jonathan S. 
Rating:
5.0

This location is one of the best. I've dealt with a few others. The equipment is in good order and the staff are friendly and helpful.

Jeffrey S. 
Rating:
5.0

The staff at the location were friendly and helpful. The vehicle was in good shape to drive, everything worked well, and it was reasonably clean. It was, though, showing its age cosmetically. The low loading height was appreciated.

David P. 
Rating:
5.0

Peter is awesome! Great person to deal with

Anne O. 
Rating:
5.0

Customer did not leave a comment.

Llewellyn R. 
Rating:
5.0

Great customer service! Very friendly!

JAMESC C. 
Rating:
4.0

I had a very bad experience with UHaul years ago and vowed to never again deal with such a dishonest and sleazy company. However, with that said, I personally know and respect Peter, the manager at the Port Elgin location, and have nothing but positive comments about the way he treats his customers after dealing with him. I would highly recommend using the Port Elgin location even though I do not trust the company in general.

Stephen G. 
Rating:
5.0

Excellent customer service

Marc R. 
Rating:
5.0

Customer did not leave a comment.

Daniel W. 
Rating:
5.0

Customer did not leave a comment.

Zahoor I. 
Rating:
5.0

Nothing, Peter goes out of his way to make rental experiences awesome here…5 stars

Sam B. 
Rating:
5.0

Customer did not leave a comment.

Casie P. 
Rating:
5.0

It was good but the truck pulled to the right Now that was the 20 foot truck.

REG G. 
Rating:
5.0

Customer did not leave a comment.

wayne G. 
Rating:
5.0

Customer did not leave a comment.

Alan S. 
Rating:
4.0

Customer did not leave a comment.

Doug J. 
Rating:
5.0

Thanks Peter, Tom for accommodating rental, pick up drop off location. Much appreciated. Norm

Norm L. 
Rating:
5.0

the owner was excellent to deal with 10/10

Dave D. 
Rating:
5.0

Customer did not leave a comment.

Douglas A. 
Rating:
5.0

Place is amazing to deal with. No problems at all!! Will definitely be a returning customer! Thanks for the great service!

Alex D. 
Rating:
5.0

Excellent service

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Frank L. 
Rating:
5.0

I have always had an excellent experience. Peter is quick, knowledgeable and efficient. I rent truck regularly for my business and Peter knows what I need better than I do. Fantastic service every time!

Shawna H. 
Rating:
5.0

Superior customer service from the two gentlemen that work there. So helpful and friendly

Derek D. 
Rating:
5.0

Nothing employes very courteous and willing to work with you will definitely use again

JOHNEARL S. 
Rating:
4.0

Truck could have been a bit cleaner inside and the rear swept out - not rental car standards. Service was great and convenient.

Iand C. 
Rating:
5.0

Customer did not leave a comment.

Eduardo M. 
Rating:
5.0

These fellas are top notch. They go out of there way to help you….

DONALD W C. 
Rating:
5.0

A pleasure to deal with being the Owen Sound and Port Elgin locations!

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

Elspeth I. 
Rating:
5.0

Customer did not leave a comment.

RON T. 
Rating:
5.0

Peter runs his u-haul dealership with exceptional customer service. I would recommend his service to anyone

SCOTTL V. 
Rating:
5.0

Customer did not leave a comment.

GARRETM C. 
Rating:
5.0

Very efficient, knowledgable, and nice

David W. 
Rating:
5.0

Customer did not leave a comment.

NATALIE D. 
Rating:
5.0

Use the credit card provided. Do not ask for another credit card. Do not charge the driver's credit card.

DEBRA H. 
Rating:
5.0

Peter was extremely helpful, even loaned me some straps to secure the motorcycle on the u haul trailer. Stayed a bit longer than closing time. A very positive experience indeed

Mushtaq S. 
Rating:
5.0

Your services were above and beyond expectations, very helpful, courteous, informative and kind. Much appreciated. THANK YOU!,

COLLEEN M. 
Rating:
5.0

Easy on line experience and helpful staff made pick up and drop off easy.

Michael O. 
Rating:
5.0

Always top notch service at the Port Elgin location. Friendly and helpful staff and never any problems.

MDOREEN R. 
Rating:
5.0

Peter was the absolute greatest man to deal with, he helped us during a very stressful time and even gave me a “you got this” words of encouragement. Thanks Peter 😊

KIMBERLY S. 
Rating:
5.0

Customer did not leave a comment.

MARK D. 
Rating:
5.0

Customer did not leave a comment.

john C. 
Rating:
5.0

Customer did not leave a comment.

Peter R. 
Rating:
5.0

Absolutely nothing! This location offers the best service in the area.

TAMMY B. 
Rating:
5.0

As always the service is excellent! Thank you gentlemen. CKIMT

CATHERINEKIM T. 
Rating:
5.0

Although total charges were what I eventually expected the pricing structure ( as advertised) can be confusing. For instance ‘$19.95' is an interesting hook for would-be customers but bears no resemblance to actual cost particularly if you did 300 miles / 450 klm as I did. Vehicle was fine but loud and getting old and it was mildly irritating to find read out in imperial miles and not Canadian metric. Lastly, as vehicle was ‘thirsty', suggest vehicles are provided with full tank and returned as same as potential to spend more on gasoline than necessary ( as I did with 1/4 tank target missed badly).

Brian B. 
Rating:
5.0

Peter was most accomodating and helpful. No improvement needed!

Linden I. 
Rating:
5.0

Helped me out of a jam and were very friendly with reasonable rates

Dennis F. 
Rating:
5.0

Customer did not leave a comment.

Rainier F. 
Rating:
5.0

Customer did not leave a comment.

FREDERICKWILLIAM I. 
Rating:
5.0

Customer did not leave a comment.

NASIM T. 
Rating:
5.0

The staff at this location was great and very helpful.

BRUCE S. 
Rating:
5.0

Man at pick up point was very friendly and helpful. Gave us an extra 2 days free with our 5 day rental to make sure we made it to our destination.

Trina P. 
Rating:
5.0

Greats guys working there. Hooked the trailer I picked up for me and everything. Service 2nd to none

CHRISTOPHERJOHN K. 
Rating:
5.0

Customer did not leave a comment.

Doug F. 
Rating:
5.0

Rented there numerous times. Always outstanding service. Thanks again!!

TODDA G. 
Rating:
5.0

Peter was awesome to deal with.

RITA R. 
Rating:
5.0

Customer did not leave a comment.

Patrick R. 
Rating:
5.0

As usual the experience was excellent. I would highly recommend this location even to out of Towners. Peter has superior interpersonal skills and makes you feel comfortable. You never feel rushed or bothersome, he makes sure you fully understand your contract and get the best from your rental. Qualities that are very much appreciated during these stressful times.

TAMMY B. 
Rating:
5.0

Friendly, helpful and very efficient.

SHAWNA S. 
Rating:
4.0

The mileage on the truck was incorrect so the staff person tried to correct it but the software would not allow him to do it. After 20 minutes he gave up and let me leave and he fixed it later. This should have been an easy correction to make. Otherwise Tom was very helpful.

Dale W. 
Rating:
5.0

Customer did not leave a comment.

MIGUELALBERTO B. 
Rating:
5.0

Customer did not leave a comment.

John I. 
Rating:
5.0

Excellent service, very courteous and helpful. Both Gentlemen, for pick-up and drop off were very professional. By far the best experience I've had at any location. Probably my fifth rental the last 2 years, not always in my name.

HOWARD R. 
Rating:
4.0

Customer did not leave a comment.

L-JEANETTE G. 
Rating:
5.0

Customer did not leave a comment.

FRANCISCOL A. 
Rating:
5.0

Everything was great

BRIANK D. 
Rating:
5.0

Customer did not leave a comment.

PAUL P. 
Rating:
4.0

Customer did not leave a comment.

Victor V. 
Rating:
5.0

Customer did not leave a comment.

IAIN W. 
Rating:
5.0

Keep doing what you are doing is excellent

ANTONIO M. 
Rating:
5.0

Customer did not leave a comment.

MARIOJ F. 
Rating:
5.0

Customer did not leave a comment.

KYLIE M. 
Rating:
3.0

Customer did not leave a comment.

BENJAMINS R. 
Rating:
5.0

Great staff, Peter was friendly and efficient. Vehicle was ready to roll on arrival at pick up location. Everything very satisfactory.

Mark K. 
Rating:
3.0

They should have more staff. Only one person for 3 customers.

JOSEPH DORIA JAC S. 
Rating:
5.0

This was the best Uhaul experience ever!

marc L. 
Rating:
5.0

Customer did not leave a comment.

Stuart M. 
Rating:
5.0

Customer did not leave a comment.

Ted F. 
Rating:
5.0

Customer did not leave a comment.

Timothy P. 
Rating:
5.0

Peter is friendly and a great help. We were not happy with the truck rental as it was damaged and had to listen to a noise for 7 hours.

Susan P. 
Rating:
5.0

The trailers are very heavy with no jack it was all we could do to unhook and hook it ask up. Other than that it was great!! Staff was very good and helpful.

Shawna D. 
Rating:
5.0

Customer did not leave a comment.

J P. 
Rating:
5.0

Exactly what you're looking for when renting a truck! Helpful to the fullest extent!

ANDREWDOUGLAS M. 
Rating:
5.0

The app being more user friendly…thank goodness an employee was there to check me out which took away from my rental time allotted.

Julie C. 
Rating:
5.0

Great front counter staff. We got the job done and returned the truck 4 hours early. Thanks

Richard Q. 
Rating:
5.0

Customer did not leave a comment.

IAN G. 
Rating:
5.0

Customer did not leave a comment.

Katie F. 
Rating:
5.0

Customer did not leave a comment.

Mike E. 
Rating:
5.0

Peter runs a good business.

MICHAEL E. 
Rating:
5.0

Customer did not leave a comment.

Sheryl C. 
Rating:
5.0

Customer did not leave a comment.

Jamie G. 
Rating:
4.0

Friendly and helpful service. Fall better than the prior locations that I had used in the US and Canada

DOUG H. 
No reviews have been submitted for this location.

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