Customer Reviews for Stow It Self Storage

Peter was fantastic to work with. A real pleasure. Thanks.

Excellent personal customer service! Peter could not have been more helpful.

Peter is excellant to work with during these trying times when face-to-face is risky.

Great experience, easy scheduling and pick up

very well organized. customer service excellent.

Nothing. Peter was fantastic to deal with!

A clean, convenient and well stocked location. Friendly and helpful service.

I have often used UHaul in past and have had good experiences, but this was by far the best. Easy to connect with on phone, then things went fast and smooth at pick up. Made pick up and drop of times easy and worked around my schedule. Thanks and will use again!

Keep up the great work!

Peter always provides a great service.

Excellent service, courteous and amicable.

Nothing

Better ease of contact with responsible person Not always available for informations and contact Have to leave a message and wait for call back

excellent service Peter gives excellent service

It would have been nice to have this service offered in Kincardine : ).

Absolutely nothing! Peter was very helpful and extremely accommodating to our needs.

We had a great experience here! The man who helped us was awesome- funny, quick, knowledgable- it was great.

Peter helped us out through a terribly confusing day of having a rental and then not at other locations. We will only deal with port Elgin location from now on.

I felt like there was “bait and switch” done. I had already gone over the insurance option when I booked my rental for another location. Then I was made to travel 135km, to pick up the trailer, and charged almost twice as much! It turned out, they had put un-needed insurance on my bill.

I had given up on unsullied but renting from this location have me coming back. Representative was courteous, respectful and kind. I endorsed this location. Thank you for an amazing experience. It was worth the almost an hours drive.

Peter is wonderful, I have no recommendations!

Was there to drop off the trailer during business hours but could not find or locate or get ahold of a staff member to assist. I had troubles getting the trailer off the hitch by myself and was seeking someone to help me. Made it a fairly difficult drop off as there's also no indicator as to where to park other than other trailers which have been left there along the side of the road. Please ensure staff respond to phone calls immediately especially during business hours.

The manager went beyond to make sure I had everything I needed

Over the years, Peter has always provided the same consistently excellent service: no hasstle, helpful and to the point instruction and hook up and great availability. This time was no exception

Given the pandemic, the truck was supposed to be cleaned and sanitized. But it didn't seemed that it was done. Also, it wasn't a good driving experience. I feel this truck needs to be thoroughly inspected before renting it to someone else.

Not a thing. P. was very helpful and accommodating.

The move went great! Peter was most friendly and helpful and made the experience pleasant and easy.

Service overall was very good..very accommodating owner/dealer Thankyou Peter!!!

During this COVID-19 era, the customer service was exceptional. Equipment was v-clean. Thanks

Thank you for the great service!

Great customer service and very friendly staff. Keep it up !

Can't think of anything.

My issue is with the ESSO UHAUL POINT OF RETURN IN FORT ERIE. They have charged us an additional amount which was covered in the original invoice. I emailed them at the address on the invoice and they have not got back to me with an answer or a credit. I would never recommend this site again and would like you to get to the bottom of this. Joyanne Summerhayes/Karl Schoeffman.

Get answering machine on uhaul phone line.

Great help!

Norhing. Love the place and the customer service is bar none.

Truly excellent to do business with.

Peter always goes out of his way to make things easier for any move. Would highly recommend for any moving or storage needs. Great customer service!

He went above and beyond to help me out and set me up well

The website phone number does not take a message. I tried calling the number numerous times and could not get anyone to answer the phone, nor take a message. I had to drive physically over to the location and saw a small sign with a different phone number to call in order to talk to someone at this location. This is completely ridiculous and a 0 out of 10 from a customer service viewpoint. The number on the website should be accurate, and, at the very least, should take a message or call fwd to the number for the manager, Peter. The manager was very pleasant to deal with, and when I expressed my frustration at this, he explained it was Uhauls issue.

Although there was a complication with the system, all of the staff helped us and accommodated as well as they could.

Trailer was very heavy to lift to connect to the truck as one person could not do it alone.. A jack should be placed on the trailer tongue to allow one person to connect trailer.

This uHaul centre is without a doubt the best in the business! The service Mr. Roedger provided us with was profession, and friendly. The service was as good as it gets!

Pete was extremely helpful and accommodating Great service in Owen sound also with Kevin, he went above and beyond with customer service, and even called me to make sure everything was going well I work in customer service also, and I know great service, both locations were 5 star Thank you for making my experience easy and enjoyable Sincerly, Tanya

Peter, who manages the Port Elgin site is exceptional. Always willing to accommodate and do whatever he can to make the rental easy. Would HIGHLY recommend using this site for Uhaul at any time.

There were charges for an additional day rental when I completed the On-Line return. My original rental was from Friday to Sunday (Windsor Friday am pick up - Sunday return to Port Elgin). However, Thursday I was contacted by Nicole form UHAUL who asked that I pick up the trailer in Petrolia if possible. I agreed. Nicole said that she would add the additional day onto the contract to cover the Thursday Pertolia pick up. Certainly wasn't expecting to pay for an extra day when I was assisting UHaul in picking up the trailer from a remote location 2.5 hours away from my planned pick up site.

Excellent customer service. Peter was very professional, considerate and efficient. It Is rare to find such helpful and pleasant service. Would use this service again and recommend it to others.

Really great service

Nothing really

Nothing comes to mind. Peter is very knowledgeable and helpful.

Peter was very accommodating. Thank you again.

Peter was so friendly and accommodating! I would highly recommend renting a U-Haul from his location!

Great service and very accommodating!

We had left the key in the keybox as the office was closed. Very clean and impressive location very close to my home in Southampton. Thank you

Flawless experience

Peter went over and above to assist us. Thanks Peter!

Great to deal with, very nice people.

Great service! Excellent people to deal with

Nothing - Peter the manager is exceptional and always willing to accomodate your needs.