Customer Reviews for Stow It Self Storage
(U-Haul Neighborhood Dealer)

1,211 reviews

1264 MacKenzie Rd   Port Elgin, ON N0H2C0

(519) 832-6602

Office Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    9 am–1 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/23/2023: Closed
  • 12/24/2023: Closed
  • 12/25/2023: Closed
  • 12/26/2023: Closed
  • 12/30/2023: Closed
  • 12/31/2023: Closed
  • 1/1/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(519) 832-6602

1264 MacKenzie Rd
Port Elgin, ON N0H2C0

Services at this Location:

Office Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    9 am–1 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/23/2023: Closed
  • 12/24/2023: Closed
  • 12/25/2023: Closed
  • 12/26/2023: Closed
  • 12/30/2023: Closed
  • 12/31/2023: Closed
  • 1/1/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Chris E. 
Rating:
5.0

Excellent service!

Heather T. 
Rating:
5.0

Peter provides exceptional service. He goes out of his way to making everything easy and stress free.

Jim B. 
Rating:
5.0

It was the best u-haul experience I have had.

Chris D. 
Rating:
5.0

Customer did not leave a comment.

FRANK E. 
Rating:
5.0

Convenient pickup and dropoff. We used this U-Haul rental for work around home renovation and it went very well

David L. 
Rating:
5.0

All was good and ran very smoothly for our purpose.

Donna D. 
Rating:
5.0

Customer did not leave a comment.

Chris E. 
Rating:
5.0

Staff very helpful working out mileage details on a weekly rental. Super easy to work with.

Natalia B. 
Rating:
5.0

Customer did not leave a comment.

Robert E. 
Rating:
3.0

No

Sharon B. 
Rating:
4.0

Customer did not leave a comment.

ANTONIO M. 
Rating:
5.0

N/a

Bob K. 
Rating:
5.0

Impeccable service here

Sarah Z. 
Rating:
5.0

Right signal light didn't work

John R. 
Rating:
5.0

Amazing customer service. Thanks Peter!

Catherine W. 
Rating:
5.0

Great service. ! Thanks you Peter for the last year renting a 25 ft unit.

MICHAEL B. 
Rating:
4.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

GLEN O. 
Rating:
5.0

Customer did not leave a comment.

David N. 
Rating:
5.0

Customer did not leave a comment.

Michelle H. 
Rating:
5.0

No issues. I arrived and was immediately greeted and trailer was disconnected by staff. Thanks.

Bridget O. 
Rating:
5.0

Customer did not leave a comment.

Blair B. 
Rating:
5.0

Customer did not leave a comment.

KRISTENSTEPHANIE P. 
Rating:
5.0

Customer did not leave a comment.

MATTHEWGEORGEH B. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Kelly F. 
Rating:
5.0

Customer did not leave a comment.

PETERB R. 
Rating:
3.0

Customer did not leave a comment.

COLIN B. 
Rating:
5.0

Customer did not leave a comment.

Joachim P. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Same as above

Veitch G. 
Rating:
5.0

I have used this location several times. Peter is always very helpful and I have never had a negative experience.

Peter M. 
Rating:
5.0

Always very friendly and equipment clean and in good shape

Eric V. 
Rating:
5.0

Excellent service. Best ever at a U-Haul!

dorothy S. 
Rating:
5.0

It was perfect, thank you

rachel T. 
Rating:
5.0

Not a thing, the whole rental was seamless and easy.

Lori J. 
Rating:
5.0

The location in Port Elgin went above and beyond, which frankly made up for all the challenges with the on line booking system and the lack of support from the call centre. Again the Port Elgin location is top notch and if not for them I would not consider Uhaul again, because of this location I will be sure to use Uhaul. Stow it Self Storage should be recognized for their stellar customer service.

Paul R. 
Rating:
5.0

Thank you

Glennis S. 
Rating:
5.0

Excellent customer service and Peter, that wprks there, os a very kind, helpful and wonderful man. I couldnt reccomend this place enoigh.

Joan T. 
Rating:
5.0

Customer did not leave a comment.

Lee Anne J. 
Rating:
3.0

I DID NOT want to pay for safe tow. I was charged for it. When I paid online I had clicked no to having safe tow. When I paid in person, the charge should have been the same as what I put online. I was not asked if I wanted it or not and should have been asked. I will call to ask for the charge to be reversed.

carol-ann S. 
Rating:
5.0

Peter goes above and beyond for his customers. I highly recommend the Port Elgin location.

Doreen R. 
Rating:
5.0

Customer did not leave a comment.

Wolf S. 
Rating:
5.0

No nonsense and had us on our way.

CLAIRE N. 
Rating:
5.0

Knowledgeable, friendly and accommodating!

Reginald B. 
Rating:
5.0

Peter was awesome, he knows what customer service is about, went out of his way to accommodate my needs.

Mike G. 
Rating:
5.0

Customer did not leave a comment.

Janet L. 
Rating:
5.0

Excellent

Brian G. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

BRYAN P. 
Rating:
5.0

Customer did not leave a comment.

Paul L. 
Rating:
5.0

Amazing rental location. Mr. Roudger was amazing and a great help along the process of the rental. Clean equipment, new equipment all and all a great place to Uhaul. 10/10 from me.

Austin C. 
Rating:
5.0

Customer did not leave a comment.

Mike D. 
Rating:
5.0

Customer did not leave a comment.

Andrew D. 
Rating:
5.0

Customer did not leave a comment.

Filip S. 
Rating:
4.0

Customer did not leave a comment.

jorge D. 
Rating:
5.0

Customer did not leave a comment.

Chris C. 
Rating:
5.0

Customer did not leave a comment.

christina E. 
Rating:
5.0

Nothing the gentleman at that location did there very best to help me out to make my day go smoothly 👍

Paul D. 
Rating:
5.0

Customer did not leave a comment.

Shawn S. 
Rating:
5.0

Thanks Peter

Barry P. 
Rating:
5.0

Peter and Tom were very accommodating, friendly and went out of their way to make things work for me. I would highly recommend this location for UHaul rentals. Thanks so much Guys!

sharon A. 
Rating:
5.0

Trucks were available, even when we needed another one on the same day. Clean, affordable. Excellent service, over and above. Smooth easy transaction. Best of the best. Highly recommended.

Mark J. 
Rating:
5.0

Customer did not leave a comment.

Frank L. 
Rating:
5.0

What didn't sit well with me is when I called to change my reservation from a 5 day, one way reservation to a 2 day return reservation the price did not change. "this is just the way it is, nothing I can do" or something along those lines was his rebuttal to my comment about pricing. Luckily the person at the physical location was competent enough to realize that made no sense and changed it from $110 to $37. Your phone agents are uneducated and ripping people off. Extremely unacceptable. Oh and it was a manager that told me. He should definitely be demoted and sent for further training

Mirwais A. 
Rating:
5.0

The van was ready when I asked it to be, the customer rep was friendly and efficient, the billing was fast and accurate.

Peter S. 
Rating:
5.0

Customer did not leave a comment.

Jim D. 
Rating:
5.0

Great friendly staff. They make sure your hooked up and ready to head out on the road safely.

Tammy B. 
Rating:
5.0

The service I consistently receive from Peter and Tom is OUTSTANDING! Thanks again!

Todd G. 
Rating:
5.0

Customer did not leave a comment.

Garry N. 
Rating:
5.0

Customer did not leave a comment.

Randall L. 
Rating:
5.0

Much improved since i was here last preCovid. Friendly accommodating staff. Easy drop off.

Michael V. 
Rating:
5.0

Fast friendly service! Unlike some places I have rented from these guys actually hook up the trailer for you and do a walk around and light inspection.

Tammy B. 
Rating:
4.0

Great customer services, very polite and understanding.

Charles B. 
Rating:
5.0

The customer service was amazing Peter was very helpful and went out of his way to help me

susan T. 
Rating:
4.0

Customer did not leave a comment.

Ana Perla M. 
Rating:
5.0

Customer did not leave a comment.

Colin M. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

BRYAN P. 
Rating:
5.0

Traffic dept needs customer service training

MARY JEAN M. 
Rating:
5.0

Tom and Peter offer the greatest customer service

JOEL S. 
Rating:
4.0

Customer did not leave a comment.

John R. 
Rating:
5.0

There is absolutely nothing can be done to improve. Amazing people there and very helpful as well as accommodating. This is what I call a true customer service experience.

Karan D. 
Rating:
5.0

Great customer service.

Eric V. 
Rating:
3.0

Customer did not leave a comment.

Mark A. 
Rating:
5.0

Customer did not leave a comment.

Jeff R. 
Rating:
5.0

Customer did not leave a comment.

mario - Muscle C V. 
Rating:
5.0

Customer did not leave a comment.

brian P. 
Rating:
5.0

Great service...Very friendly Will be back soon

Joe S. 
Rating:
5.0

Peter is always helpful dropped off trailer in yard after hours

Rob B. 
Rating:
5.0

Customer did not leave a comment.

Dave G. 
Rating:
5.0

I never have to actually talk to anyone so it makes it an easy drop off for me.

Justin S. 
Rating:
5.0

Customer did not leave a comment.

Tim S. 
Rating:
5.0

Customer did not leave a comment.

Jorge P. 
Rating:
3.0

Customer did not leave a comment.

jeremy W. 
Rating:
5.0

Stow It Self Storage was great! They called to confirm what we had reserved and the dates. We were able to work over the phone when weather didn't cooperate for pickup. Return was easy.

rob S. 
Rating:
5.0

Customer did not leave a comment.

Pierre P. 
Rating:
5.0

Customer did not leave a comment.

Darryl D. 
Rating:
5.0

Customer did not leave a comment.

MARK C. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top