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Chris E.
Customer Reviews for Stow It Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service!
Heather T.Peter provides exceptional service. He goes out of his way to making everything easy and stress free.
Jim B.It was the best u-haul experience I have had.
Chris D.Convenient pickup and dropoff. We used this U-Haul rental for work around home renovation and it went very well
David L.All was good and ran very smoothly for our purpose.
Donna D.Staff very helpful working out mileage details on a weekly rental. Super easy to work with.
Natalia B.No
Sharon B.N/a
Bob K.Impeccable service here
Sarah Z.Right signal light didn't work
John R.Amazing customer service. Thanks Peter!
Catherine W.Great service. ! Thanks you Peter for the last year renting a 25 ft unit.
MICHAEL B.No issues. I arrived and was immediately greeted and trailer was disconnected by staff. Thanks.
Bridget O.Same as above
Veitch G.I have used this location several times. Peter is always very helpful and I have never had a negative experience.
Peter M.Always very friendly and equipment clean and in good shape
Eric V.Excellent service. Best ever at a U-Haul!
dorothy S.It was perfect, thank you
rachel T.Not a thing, the whole rental was seamless and easy.
Lori J.The location in Port Elgin went above and beyond, which frankly made up for all the challenges with the on line booking system and the lack of support from the call centre. Again the Port Elgin location is top notch and if not for them I would not consider Uhaul again, because of this location I will be sure to use Uhaul. Stow it Self Storage should be recognized for their stellar customer service.
Paul R.Thank you
Glennis S.Excellent customer service and Peter, that wprks there, os a very kind, helpful and wonderful man. I couldnt reccomend this place enoigh.
Joan T.I DID NOT want to pay for safe tow. I was charged for it. When I paid online I had clicked no to having safe tow. When I paid in person, the charge should have been the same as what I put online. I was not asked if I wanted it or not and should have been asked. I will call to ask for the charge to be reversed.
carol-ann S.Peter goes above and beyond for his customers. I highly recommend the Port Elgin location.
Doreen R.No nonsense and had us on our way.
CLAIRE N.Knowledgeable, friendly and accommodating!
Reginald B.Peter was awesome, he knows what customer service is about, went out of his way to accommodate my needs.
Mike G.Excellent
Brian G.Amazing rental location. Mr. Roudger was amazing and a great help along the process of the rental. Clean equipment, new equipment all and all a great place to Uhaul. 10/10 from me.
Austin C.Nothing the gentleman at that location did there very best to help me out to make my day go smoothly 👍
Paul D.Thanks Peter
Barry P.Peter and Tom were very accommodating, friendly and went out of their way to make things work for me. I would highly recommend this location for UHaul rentals. Thanks so much Guys!
sharon A.Trucks were available, even when we needed another one on the same day. Clean, affordable. Excellent service, over and above. Smooth easy transaction. Best of the best. Highly recommended.
Mark J.What didn't sit well with me is when I called to change my reservation from a 5 day, one way reservation to a 2 day return reservation the price did not change. "this is just the way it is, nothing I can do" or something along those lines was his rebuttal to my comment about pricing. Luckily the person at the physical location was competent enough to realize that made no sense and changed it from $110 to $37. Your phone agents are uneducated and ripping people off. Extremely unacceptable. Oh and it was a manager that told me. He should definitely be demoted and sent for further training
Mirwais A.The van was ready when I asked it to be, the customer rep was friendly and efficient, the billing was fast and accurate.
Peter S.Great friendly staff. They make sure your hooked up and ready to head out on the road safely.
Tammy B.The service I consistently receive from Peter and Tom is OUTSTANDING! Thanks again!
Todd G.Much improved since i was here last preCovid. Friendly accommodating staff. Easy drop off.
Michael V.Fast friendly service! Unlike some places I have rented from these guys actually hook up the trailer for you and do a walk around and light inspection.
Tammy B.Great customer services, very polite and understanding.
Charles B.The customer service was amazing Peter was very helpful and went out of his way to help me
susan T.Traffic dept needs customer service training
MARY JEAN M.Tom and Peter offer the greatest customer service
JOEL S.There is absolutely nothing can be done to improve. Amazing people there and very helpful as well as accommodating. This is what I call a true customer service experience.
Karan D.Great customer service.
Eric V.Great service...Very friendly Will be back soon
Joe S.Peter is always helpful dropped off trailer in yard after hours
Rob B.I never have to actually talk to anyone so it makes it an easy drop off for me.
Justin S.Stow It Self Storage was great! They called to confirm what we had reserved and the dates. We were able to work over the phone when weather didn't cooperate for pickup. Return was easy.
rob S.