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James C.
Customer Reviews for Stowaway Self Storage VIII LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck had broken arm rest.
DAVID N.Absolutely Nothing!! Donna is an Exceptional young lady!! Kind, caring, professional and friendly!! She deserves a raise!! You don't find that kind of customer service in this day and age!!! Vanessa McCormick
Vanessa M.Clean and ran perfectly but the most important thing was great customer service
Steven T.Had an issue with rental, Donna helped out right away. A++ Service!
Edwin C.Even the manager was rude for absolutely no reason
Joanne C.The service was amazing. I was greeted outside with the keys. Customer service was wonderful
Keeshana R.Donna was very patient and took good care of me.
jomil N.Excellent experience
Gary S.Quick service and very polite
Nancy S.The manager was so nice, she found us an additional car at last minute notice.
Diana A.Everything was great Staff was friendly, courteous, and helpful.
Lauraine F.One of the best rental experiences, I have had. The unit was clean and filled up and ran well. The service agent was kind and friendly and ensured I had no questions or concerns. Customer service was perfect!
Michael C.Friendly associate nice experience
Robert P.The service at this location was exceptional!
Mark H.The driver side window was very rickety. I was concerned that I would be held responsible for that however, I wasn't other than that the experience was fine. The employee that assisted me was named Donna and she was professional, courteous polite knew her job and the product and it was just a true pleasure to deal with someone who is so capable. I rented a U-Haul back in May. The counter person was rude pushy and not the least bit accommodating, I suspect my own reasons for the treatment I received however, it's a brave New World and I will not be going to the U-Haul on the Boulevard in Philadelphia again unless I am absolutely unable to go elsewhere
chris C.Donna is the best!!!
Sang O.Ensure that the rental van has a full tank before the rental.
Raymond S.Fabulous experience. Staff very helpful with last minute booking/rental of U-Haul truck. Thank you!
Megan G.Good service!
Yaroslav D.my only issues was the animal hair all over both the driver and passenger seat as I am allergic to but besides that I was very happy with the service and the vehicle. I would use this location again.
Sammy S.Good customer service and friendly
Hussein Y.Everything was perfect
Manuel L.The lady working there was awesome, she made the rental quick and easy.
Andrew O.Wonderful staff!
Elizabeth R.I had a problem with the mobile app, but received excellent service from the staff.
Ronald B.I reserved truck at Glenside PA location which is a little over a mile from my house. I was surprised when Uhaul later directed me to the Warminster location to pickup truck. That is why I did not give an Excellent rating to the 1st question.
dennis C.Thank you
James D.Very friendly staff
SPENCER W.The lady who helped me was very helpful and I was please with her service. Thank you!
Joel L.The rear right turn signal and brake lights didn't work on the vehicle (good thing I had a friend following behind me!)
Ian M.The salesperson was extremely nice & helpful
Thomas V.The app was great and easy to use!
Matthew M.The app is awful. The pick up and return process was terrible. The app kept crashing. Took me 20 minutes both times. I will not be using self service U-Haul again.
Tom A.Send an email of step by step instructions for those who don't want to download the app.
Michael F.The cashier was so kind and helpful! I will definitely use this location again!!!
Kerryann F.Everything was fantastic !!!!!!
Roger Y.They are always great at the stow-a-way storage location in Warminster.
Joann S.the process to pick up and return was excellent with customer service. ordering was also very easy and I appreciate the receipt electronically
Darlene M.Overall the best experience we ever had renting a Uhaul vehicle! Highly recommend the location where we rented! Quick and easy and excellent professional staff!
Denise R.Buena atención
Juan A.Convenient location.
Raymond S.Clean windshield Delete xtra fees-what is “environmental†fee?
George B.Nothing at this time. Great friendly management.
Ronnie M.Took 2 hours to get my keys
Frank C.Have broom handy. I have rented U-Hauls for 30 years. They always need a good sweep out before loading furniture.
CATHY S.All went well. The van was fairly new and the customer service was very good
clarence B.Convenient location, clean and relatively new vehicle. Check in and check out was smooth.
Arvind V.Convenient staff was very nice good experience
ANDREW S.My customer service representative is really what my made experience exceptional. She went above and beyond to make sure I was ok on my trip. She is the reason I would revisit this location.
RACHEL G.The staff was very friendly and helpful, the van was clean (although, it did have the odor of livestock, but no terribly lol) and worked fantastically. All in all a great experience.
Michael C.