Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very slow. And charge more money . I put lot gas 3/4 thank.
Hugo ANGULO
Rating:
5.0
Customer did not leave a comment.
Kent Lamb
Rating:
5.0
Customer did not leave a comment.
Sandra Russell
Rating:
5.0
Customer did not leave a comment.
Michele Firebaugh
Rating:
5.0
Customer did not leave a comment.
CHARLES TEATER
Rating:
5.0
Customer did not leave a comment.
scott speiden
Rating:
5.0
Customer did not leave a comment.
Chase gulley
Rating:
5.0
Super friendly and helpful.
Ryan Nicosia
Rating:
5.0
Great service
Russell Whitaker
Rating:
5.0
Everyone is very helpful.
Angela Berg
Rating:
5.0
Everything was perfect with this rental. reserving the truck, checking it out, driving it and returning it were problem free. Couldn't ask for a better experience.
Jim Ferrar
Rating:
2.0
Customer did not leave a comment.
Jeanne Fernandez
Rating:
5.0
Tyler was very professional and personable.
david smith
Rating:
5.0
Customer did not leave a comment.
Holly Full
Rating:
5.0
They seemed to have some computer problems. Nice people
Greg Olson
Rating:
4.0
Customer did not leave a comment.
don morton
Rating:
5.0
Friendly, accommodating customer service!
BRUCE LAUHER
Rating:
5.0
Customer did not leave a comment.
Tracey merrell
Rating:
5.0
Customer did not leave a comment.
Vincent Renaud
Rating:
5.0
Customer did not leave a comment.
Deana Marshall
Rating:
5.0
Customer did not leave a comment.
ROBERT ERDMANN
Rating:
5.0
Customer did not leave a comment.
john krause
Rating:
5.0
Customer did not leave a comment.
justin holder
Rating:
5.0
Slow computer system, all the information I put in online we had to do again at the time of pick up, wasting too much time.
No Jack on trailer made it hard for representatives to hook up and take off
John Orlando
Rating:
5.0
Helpful in advice with towing the trailer, and gave advice regarding return and need for adaptor for lights. Safety checks done and explained. Thank you for an easy rental experience.
Marjorie Lenox
Rating:
5.0
Customer did not leave a comment.
CHARLES TEATER
Rating:
5.0
Customer did not leave a comment.
Jon King
Rating:
5.0
Customer did not leave a comment.
Donald Long
Rating:
5.0
Customer did not leave a comment.
Donna Davis
Rating:
3.0
The app is not great. It cost me the online pickup by stalling and then telling me I had dispatched when I didn’t even have the keys yet. I would like a partial refund.
Ryan Zschiesche
Rating:
5.0
Customer did not leave a comment.
Paul Weinger
Rating:
5.0
Excellent help from IRV. Went out of his way to help me with all equipment hook up.
William Hawkins
Rating:
5.0
Customer did not leave a comment.
Donald Long
Rating:
4.0
Easy drop off, used mobile option.
Michael Berschauer
Rating:
5.0
unfortunately, the truck size I wanted was not available, so I used a smaller truck. The result was not everything fit and I had to make a 2nd trip.
Jim Mudra
Rating:
5.0
Customer did not leave a comment.
Micheal cooling
Rating:
5.0
Employees were great.
Bob Smith
Rating:
5.0
Customer did not leave a comment.
Geri Fields
Rating:
5.0
Customer did not leave a comment.
Ian B
Rating:
5.0
Customer did not leave a comment.
chuck baker
Rating:
5.0
Staff at this facility were extremely friendly. Focusing intently on our needs through listening intently, and treating us like family made our move very enjoyable. I would not change a thing. Please thank this provider for a very quality and friendly service.
Eugene Archer
Rating:
5.0
Customer did not leave a comment.
KURT MILLER
Rating:
5.0
Customer did not leave a comment.
lisa melby
Rating:
5.0
Easy, app only experience.
Michael Berschauer
Rating:
5.0
Customer did not leave a comment.
Mark Baker
Rating:
5.0
Customer did not leave a comment.
ROGER ALLEN
Rating:
5.0
Customer did not leave a comment.
Dustin Jarrard
Rating:
5.0
Person was very helpful, and a pleasure to do business with!
Scott Leopold
Rating:
4.0
I liked the online check in process and the check out process. It was very easy to use and very straight forward on what I would be charged. The truck itself was good for what I needed it for. I was able to reserve 3 days before I needed it too. There were plenty of other locations as well that were available for different sized trucks which I appreciated. For smooth, simple process.
Christina Taylor
Rating:
5.0
Customer did not leave a comment.
Becca Sarandos
Rating:
5.0
Customer did not leave a comment.
Richard Abate
Rating:
5.0
Customer did not leave a comment.
David Packer
Rating:
5.0
Customer did not leave a comment.
VICTOR AKSENOV
Rating:
5.0
Nothing. Great customer service in Winnebago
Randy Alex
Rating:
4.0
Customer did not leave a comment.
Kimberlin Miller
Rating:
5.0
Customer did not leave a comment.
michael booker
Rating:
5.0
Customer did not leave a comment.
steven repka
Rating:
3.0
Customer did not leave a comment.
Emma Wilkin
Rating:
5.0
Customer did not leave a comment.
Cathy Soltwisch
Rating:
5.0
Customer did not leave a comment.
Paul Graham
Rating:
5.0
Customer did not leave a comment.
Constant Brisart
Rating:
5.0
Without question this location was amazing. The staff was friendly, professional and personable. If I'm ever in need of another rental, and this area is in consideration, it will be from here.
Matthew Goles
Rating:
5.0
The trailer I rented was used and abused. I rented this enclosed trailer due to the weather. This trailer leaks bad and a lot of the things that I packed into this trailer got wet. Thank God nothing was ruined. I had a 100 year old grandfather clock and few other antic items.
Roland Harvey
Rating:
5.0
Nothing - The guys were super sweet and helpful too!
Deana Marshall
Rating:
5.0
Customer did not leave a comment.
Michael Smallwood
Rating:
5.0
Customer did not leave a comment.
MELVIN KRUSE
Rating:
5.0
Customer did not leave a comment.
Ruben Garcia
Rating:
3.0
Customer did not leave a comment.
Carlissa Tate
Rating:
5.0
Your computers are very old and slowwwwwwww. All this online app junk does NOT work. It may work for some, but some its very confusing and frustrating .
Jeff Kelly
Rating:
5.0
Customer did not leave a comment.
alan cwiklo
Rating:
5.0
Customer did not leave a comment.
Dennis Mower
Rating:
5.0
Customer did not leave a comment.
Bill West
Rating:
5.0
Not cancel my truck 2 days before pickup.
DAVID THOMPSON
Rating:
5.0
Customer Service was great at this location. The uhaul Customer service is not so good! We were over charged for miles NOT DRIVEN! An email was sent with no response!
beth tice
Rating:
5.0
Customer did not leave a comment.
elaine theobald
Rating:
4.0
Customer did not leave a comment.
joann eddington
Rating:
5.0
Awesome
Steve Freeman
Rating:
5.0
Customer did not leave a comment.
david cook
Rating:
5.0
Customer did not leave a comment.
Jennifer Tipping
Rating:
5.0
Customer did not leave a comment.
Dan Handy
Rating:
5.0
The staff here is so easy to work with and friendly.
Bruce Harris
Rating:
4.0
Customer did not leave a comment.
Benjamin Frey
Rating:
5.0
Nothing at this location, they are always great!
Sherry Tripp
Rating:
5.0
Customer did not leave a comment.
Julie Ruiz
Rating:
5.0
The gentleman that helped me at this location was very helpful and courteous.
Scott Nobis
Rating:
5.0
Overall Excellent experience
Ralph Mosner
Rating:
5.0
Everything was great from pickup to dropoff.
Brandon Hearns
Rating:
4.0
All was good thank you
Mary Hines
Rating:
5.0
Customer did not leave a comment.
TYLER GORSEGNER
Rating:
5.0
Very professional and respectful.
ANDREW MARTIN
Rating:
5.0
Customer did not leave a comment.
DEANN JENNINGS
Rating:
5.0
Customer did not leave a comment.
BRIAN FRANK
Rating:
5.0
Upgrade computer systems. So the associates don't have to ask questions that customers already answered on the app or website.
GREGORY WILLIS
Rating:
4.0
Customer did not leave a comment.
Gina Tassione
Rating:
5.0
All went smoothly. Person who answered phone with initial questions was knowledgeable. Person checking out equipment and person checking in equipment also well informed and effecient. Nothing could have been smoother. Would definetly rent from here again.
MICHAEL LUNA
Rating:
5.0
Good customer service. Friendly young lady.
JOHN CASHMORE
Rating:
5.0
Excellent service, transported valuable motorcycle to greenbay Wisconsin and back. Problem free. Thanks