I really don't know how you can improve really but everyone's real nice and I enjoy dealing with you
teddy leatherwood
Customer Reviews for Sun Quest Hot Tub & Tanning
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great place to rent a U-haul from for sure, I could not ask for better customer service from the team there. They worked with me on a couple of issues of not getting the rig back in time and again they are awesome, I have more renting to do and I am definitely going to use them.
ANTHONY HANKSEverything was excellent. Dave there is great to do business with. John Pearson Woodruff SC
JOHN PEARSONAlways Excellent service at this location!
Ronald BallardAccidentally left an item in the truck. They found it and are holding it for us - thank you!! Very friendly team.
Mark HenaultI have rented through U-Haul many times, this was the fastest check-out I had experienced. The representative was knowledgeable and efficient.
Jason PennerThe amount of paperwork is ridiculous the fact that I have to enter all the information in the online reservation form, And then have to do it all over again once I get to the site is unacceptable the fact that I turnex down the Insurance protection coverage for my online reservation and then you automatically charge me for it when I go into the office is unacceptable you basically scam your customers. unacceptable. U-Haul has Gone down Hill as a company, and only cares about ripping off people One of the worst experiences I've had as a customer
Eric ChartNot a thing!
Danny BradfordGreat service awesome customer service
alan gottThey were super friendly and helped me park the vehicle and dismount the tow. Great customer service with a smile. Really enjoyed this location. :)
Eileen TamaginiThe best uhual experience always David and his staff is very helpful and easy to work with amazing place!! They all equipments needed for uhual that's a plus!!
B ThomasN/A
Eileen TamaginiWill be good if that's help when you conect the equipment sometimes we have to figure out on our own. It's a little confusing sometimes. They don't offer to help or unless ask.
IRMA CHOMSAVANHJust what I needed when I needed it.
Todd FletcherEasiest rental I've ever dine.
ROBERT HARNAGEAll was good
Tammy MalliaHelpful and very nice!
Tim BrunnerEverything was great
Diane kurowskiGreat service
lillie gunterThe process for returning my rental truck was simple & easy following the link for entering the information and dropping off the keys.
Duane HiseThe newer trucks are much better than the clunkers Uhaul used rent and leave me stranded on the side of the road.
Gregory ClayNothing great customer service and friendly helpful people
Shinequea GrayOne pf the nicest gentlemen I have ever had the pleasure of dealing with. Much like the man from the Salisbury location I picked the trailer up from.
Christopher Bielskivery clean establishment and the owner was great to work with.
Ginger NormanAn employee actually opened this office 10 mins earlier than the time listed. Very nice and helpful.
William BradleyFirst of all the entire UHaul experience was great up until the very end. After realizing that my uhaul drop off location was a taning salon inside of this random shopping cetner I parked it and proceeded to go through the app to check out. I was two minutes into it and then realized these two strange looking men had swarrmed in and scoping out the outside. Didn't even identifiy themselves nor did say a word to us. We had no idea what was going on. We thouht we were in serious trouble and still to this very moment i have no idea who they were. When I walked up to the front of the tanning salon tio return my key they were going into the salon. They must be employees but still would have been nice to get a acknowledged.
ANTHONY GOODNIGHTThe left hand brake and turn signal light did not work because the plug wire had a cut in it, I feel this should have been fixed if it was inspected after the previous rental. Other than that problem the rental was in good shape.
Douglas SewellKeep up the good work.
Beverly JohnsonThe cab and body of the truck were dirty and could not have been swept out by the previous renter.
Greg GarveyAt pick up David was super. Knowledgable, explained everything very simply but detailed, very quick and all with a smile. Ditto when I returned the truck too.
Beverly JohnsonOver charges
Patricia JacksonMade me wait until she finished with a client. And then wait again to wait on a customer who came in after me
Amy LippertNone
Theresa CaseGood to work with very professional.
MICHAEL FIREBAUGHEveryone was super friendly and nice. And considering I had messed up the dates they were more than willing to fix it and was able to rent the correct size and return the trailer on the correct day.
Donna GeisingLittle dusty on inside
Phyllis HamptonI wouldn't say it's like a improvement but every time I do use y'all's equipment I always do take a wipe down the inside with disinfectant wipes and all and there was some mud all in the interior but I let the U-Haul ladie I woodruff south Carolina know I wipes all the mud and seats and all down for her since who ever had it left it a muddy mess I've never had a problem with any U-Haul so always try help y'all out as much as y'all help me out would like to see some coupons for like a free day or like free miles for a rental that would be a really awesome perk
Jamie SmithGreat experience and on-site rep was phenomenal. Thank you for your help.
Chris ZrowkaThe lady there was very nice and had a wonderful attitude
PAUL FAZZONEVery pleased with the service there, they answer all my questions with no problems I will Highly recommen this location to any body
IVAN PELAEZ FLOREZInside the cab light would not come on.
TONY SMITHEverything went very smoothly and the person we dealt with was friendly and efficient! Good experience for us!
ROBERT REXRODEThe truck needs some work the brakes sounded horrible the seat was uncomfortable the engine had a real loud wine and a lot of play in the steering wheel other than that it got the job done
Michael Smith