Customer Reviews for Sunmart 194

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sunmart 194

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

joel M. on

Rating:

Customer did not leave a comment.

David D. on

Rating:

Customer did not leave a comment.

Israel H. on

Rating:

Messed up my whole order and got over billed! Bunch of lies and bunch of errors. Poor customer service and lack of knowledge on how to place orders. Now U-Haul and location is doing the run around on providing refund.

Matthew G. on

Rating:

Customer did not leave a comment.

Amber M. on

Rating:

Customer did not leave a comment.

raheema M. on

Rating:

Customer did not leave a comment.

gbenga O. on

Rating:

Customer did not leave a comment.

Sidney H. on

Rating:

Nothing. Took less than 5 minutes to check out

Steven E. on

Rating:

The shop / service station was not open at the posted time. It was no huge deal, I only had to wait about ten minutes.

Wessel C. on

Rating:

Staff should be more involved and not just hand over the paperwork and keys. Participate in the vehicle inspection and guide new renters through the truck.

John G. on

Rating:

Truck was clean and handled well

jacob P. on

Rating:

Parked the truck in the back and then did the express return thing. It said to return the key to the drop box, but didn’t say where it was. Had to search the whole gas station, and finally found it attached to a parkage on the front of the station but had to search all over for it.

Huan H. on

Rating:

This receive person does not know any thing about truck. When I complain about windshield. She did not know what the windshield. She had to call the office...

Ricardo K. on

Rating:

No equipment on site

Marcus W. on

Rating:

Customer did not leave a comment.

Steve J. on

Rating:

Customer did not leave a comment.

David S. on

Rating:

No need of improvement fantastic service

JOEL ray B. on

Rating:

Customer did not leave a comment.

adam H. on

Rating:

Customer did not leave a comment.

George W. on

Rating:

Customer did not leave a comment.

griselda T. on

Rating:

There was some trash inside, nothing too bad, but it was evident truck was not checked after previous rental. Gas gauge was not accurately recorded on agreement either. Convenient location, but had to check everything myself.

jara Y. on

Rating:

Keep getting calls and emails about unreturned equipment when equipment was returned

Chantale A. on

Rating:

The Asian lady was slow. Gave me a wrong drop off location. The tire had a nail in it. The worst experience EVER...????????????????????????????????????????????

Mark H. on

Rating:

Customer did not leave a comment.

Steve C. on

Rating:

They didn’t go over the trailer with me - it was pretty old with some cosmetic damages and a little structural damage. This location was actually hard to find.

Neili F. on

Rating:

Will never return to this location for a U-Haul. The equipment was broken and not safe. The employees did not know how to hitch the trailer on 2 different occasions.

Diana M. on

Rating:

No Prices were spoken of, I ordered 5 blankets. The girl said she didn't have any blankets. When we got the vehicle home there were several blankets. More than 5 and I was charged for ALL blankets, NOT FAIR.

Kim V. on

Rating:

Customer did not leave a comment.

Lynn R. on

Rating:

Customer did not leave a comment.

KARIN W. on

Rating:

Found garbage under seat

diane S. on

Rating:

Customer did not leave a comment.

Lessandro A. on

Rating:

Customer did not leave a comment.