Customer Reviews for Sunoco of Pooler

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sunoco of Pooler

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Carol D.
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My online reservation showed different information than Sunoco but, they called Uhaul and they were walked through how to get it to match. The store personnel were friendly and helpful. Just a little time consuming, nothing major.

BRYAIN W.
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Great customer service

SERGIO B.
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Customer did not leave a comment.

JANICE L.
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Customer did not leave a comment.

Nina T.
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Very poor customer service. The service guy was rude and yelled at me. He over charged me because he gave me a quote for $0.76 a mile but charged me $0.99. He was suppose refund me $3.00 for not going over my miles but he charged me $4.25 for gas after I put $3.50 in the tank. He told if I have an issue you can take it up with uhaul.

MITUL P.
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Customer did not leave a comment.

Wanda C.
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Customer did not leave a comment.

Aunricco S.
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Customer did not leave a comment.

Charles S.
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Very helpful at pickup. Clean, professional location.

Shaneria V.
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Sunny at the Pooler location was very polite.

Joseph D.
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Customer did not leave a comment.

Carolyn M.
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Customer did not leave a comment.

DARREN P.
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Customer did not leave a comment.

Frederick W.
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So happy we found this close to our home! The service was excellent. Super friendly. Truck was fantastic. Easy pick up and return. Only small issue we had was contacting them by phone. Because we have a california area code( i guess) it would not accept our call. Other than that it was great

Peter R.
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Customer did not leave a comment.

STEPHANIE R.
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Customer did not leave a comment.

Jeff E.
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Herbert D.
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Vehicle was very small in the inside of the cab. The vehicle did not come with a dolly or scraps.

Aarti P.
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Fix the mobile pick up, that was the most frustrating part. The button to take a photo of the fuel and mileage would not trigger the camera I was stuck on that screen for about 10-15 minutes and finally just said "fuck it, I'm behind schedule now" but that's about it.

matthew W.
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Customer did not leave a comment.

Al Y.
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Please let the customer know if a dolley is not in the 20 foot trucks.

Ameenah S.
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Customer did not leave a comment.

CHANTEL S.
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Customer did not leave a comment.

GREGGANTHONY B.
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best experience I've ever had with uhaul... great location and a brand new truck.

Richard B.
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Customer did not leave a comment.

Christy M.
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Customer did not leave a comment.

Abderrahim H.
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Customer did not leave a comment.

Miranda S.
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Customer did not leave a comment.

Veronica F P.
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N/a

James H.
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Customer did not leave a comment.

Haisten W.
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It was a very easy process. The guy that checked us in was very nice and helpful.

JESSIE M.
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Customer did not leave a comment.

Milton R.
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The 26' truck I had was clean and very well maintained; I thought the unleaded engine would not be as powerful as the diesel engine but was mistaken. My truck was COMPLETELY full and it handled a full load front-to-back with no hesitation at all.

GREGORY R.
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Customer did not leave a comment.

Michael C.
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Actually allow for preferred location. I was moved 4 times in 2 days.

Nicholas I.
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Great staff and management. Very flexible.

James H.
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I had to tighten the right mirror. The wiper blades should be replaced.

Gwendolyn H.
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Tried to rent at this location before and Uhaul I reserved was not there when I got there. Seems like fried chicken sales were more important than U-Haul sale. $350 lost due to poor customer service. I wonder how many pieces of chicken that was?

Virginia S.
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Customer did not leave a comment.

Steven M.
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no cruise control as advertised, not clean inside cabin.

RICHARAD B.
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Customer did not leave a comment.

Shannon T.
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My daughter obtained a rental in Port Wentworth which was over rented so they ran out of trucks. I was told I could get a truck from Abercorn's location which was way out of our way. I called around myself and got the rental from the Pooler location and was told it would be $39.95. I picked up, bought the insurance. The truck was filthy and had no air. I got the air fixedand cleaned the truck. Now my schedule is three hours behind. I returned the truck late but clean. Filled the tank to where it was when I picked it up and parked it. I was asked to move it so I did. Then I turned in the key. My receipt states that I am charged for fuel?? Next time I will hire movers. This experience was awful. I cleaned and fixed your truck and you tell me take it up with U Haul?? No discount, no sorry this happened to you?

Patrick H.
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Customer did not leave a comment.

DAVID S.
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Customer did not leave a comment.

Anij S.
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Customer did not leave a comment.

Jeremy M.
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This location was 20 minutes further away than the one I chose. There were many other locations closer. You should give a customer options when you must reassign the location. When I got there I did not get the truck until 55 minutes after my scheduled time.

HUGH D.
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Customer did not leave a comment.

Chuck S.
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Customer did not leave a comment.

DOMINIQUE W.
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The uhaul truck I received was not clean. I booked weeks ago and included a utility dolly and U-Haul facility did not have any available. The uhaul truck engine starter cut off and making it hard to start up the vehicle it had maintenance issues that weren't tended to. I waited an hour for the manager to call the employees back just so I could switch out the vehicle. The employees called the manager several times and they said it was out of there hands which is unacceptable. They informed me I would get a refund for the gas I put in the first truck since was half full and I had already filled the tank up fully. The replacement truck tank was half full and I haven't received a refund yet for the gas I put in the first truck.

William B.
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Corporate UHaul is overbooking and creating a problem that this location is not set up to handle or should have to handle. Otherwise great service, very nice understanding people.

Suzanne T.
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Customer did not leave a comment.

DANIEL V.
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No complaints

Thakor P.
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Customer did not leave a comment.

RENOLD R.
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Pick up location was changed without notice. The truck had a leaky roof and wet most of my belonging. The original return location wouldn't except the truck and I had to take to another one.

patrick P.
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Customer did not leave a comment.

Jered F.
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Donna B.
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Lisa D.
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Ronak P.
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Great location and well maintained Good customer service

Kristie L.
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Truck assigned was not there. Truck they did have was returned 10 days earlier but they failed to check it in so it took over an hour for them to straighten it out and be able to rent me the truck.

Jennifer S.
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Customer did not leave a comment.

Chinell G.
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Nothing I needed was there for me. My location was changed I request for a furniture dolly and half dozen pads the location I picked the truck up from did not have either products. When returning the system was down I could not return the truck in store or on my cell. The web would could not read my location. I called the 800 number it wouldn't work finally after about 30 mins. I got through to a representative who returned the truck and I asked for him to note I didn't get what I request he stated that my request was above his pay grade and he could not put any noted in for me. I had to call another number spoke to someone else who helped me. I was not a happy camper that day. It's already a huge task to move but when you don't have what you need it makes the move much harder. I'm NOT pleased with U-Haul. I will not be using them in the future.

Kendall D.
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Attendant was unwilling to give me a receipt. Said he could not walk outside and view the truck, so it was like a drop-off location -- this is totally unacceptable. Uhaul sucks!!!

Adrianna C.
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Better customer service from uhaul

william M.
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Customer did not leave a comment.

richard M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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