Very thorough staffGary A.
Customer Reviews for Super Discount
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Quick and easy return.GARY A.
Customer did not leave a comment.Marvin N.
The personal attention from the Representative was great and the performance was excellentMarvin N.
The location seemed unprepared for us to show up to pick up the trailer. But they were very nice and did everything they could to expedite the pick up process, which took a little longer than we expected.Russ T.
Beer discount market, Clerk was not good at english, never came out to the trailer, did not assist in any wayJames H.
The only thing the truck had a weird high pitch noise off and on.Richard M.
Customer did not leave a comment.Bruce L.
Drop off was great. Location was open late on a Saturday that was a big plus.SCOTT L.
I was stolen from. The attendant overcharged me by close to a thousand dollars, that right a grand. I went back and he said he charged for someone else by accident then refunded a portion of the money, even I asked about it he said that was the way it was done and the rest would show after I return the trailer. I returned the trailer and never got the rest refunded. Sad.Walter W.
Fantastic place to rent U-Haul trailer!Trent S.
Never came out to help unhook the trailer just pointed.Stephen S.
Customer did not leave a comment.JERRY R.
The dealer did a great job ! Nice clean place.Jim G.
Contract said pick up available at 7am. I arrived @ 7am. Store was closed, called Uhaul. The store said it opened at 8am. Person opened store @ 802 am. I was 1st person in store and the store was was very rude when I asked why they were not open at 7am. He pointed to sign on door and said we open at 8. The he rings out the person in line behind me. Store person never came outside to look over trailer or make sure it was properly hooked up. And basically same attitude when I returned the trailer. The hour delay cost me extra $$$ as I had movers waiting on my arrival with the trailer. The equipment was satisfactory, but the store person was terrible.Roy C.
Customer did not leave a comment.Steven H.
I did online check in. That should turn a 45 minute pickup into a 15 minute pick up. I was there for almost an hour. I had to load my own Dolly's and blankets. The fuel level was not correct, the cab was filthy. Potato chips, sand and sticky stuff on the steering wheel. The previous renters contract was still on the dash. The passenger side mirror was not attached properly and had a crack ( not my doing ) I have pictures.Stephen S.
Customer did not leave a comment.Peter J.
Customer did not leave a comment.George C.
Customer did not leave a comment.Bhaveshbhai P.
Employees be at work on time. At drop off we waited 20 minutes for store to open and 30 minutes dropping off for someone to get there and store to open.James B.
This was the worst uHaul experience I have had in 40 years of renting through uHaul. The trailer I rented was NOt at the location I rented from online and I was not notified. When I arrived at that location I was sent to this location to pick it up. When I arrived to pick it up the woman behind the counter had NO IDEA how to process a uHaul order and it took her over an hour to figure it out via the phone with someone. This delayed another previously scheduled appointment for which I was charged a late charge. I would NOT recommend this Super Discount 1943 NW US Hwy 19 Crystal River, FL 34428 location to ANYONE!Paula J.
Attendant isn't familiar with the new mobile appJoshua H.
The truck was not safe at highway speeds.Carson J.
Give me my refund for an over in authorized charge AFTER I dropped it off!! Thieves!!!Christopher C.
They were a convenience store. Only one attendant on duty so checkout was very slow. They waited on their primary store customers before checking me out.Tony C.
I had no assistance in hooking up the 6 x 12 trailer to my truck. Since there is no jack on the trailer we had to manually lift it up luckily to drop it onto my trailer hitch ball. Fortunately a nearby individual assisted me. The store owner did not. Also the store owner did not do a walk around to document any existing damage on the trailer.henry B.
Customer did not leave a comment.Mary Ann L.
The guy there us very polite and good this is our second time.WANDA C.
Not a lot of room at this locationVinny A.
Customer did not leave a comment.Earl L.
Get Americans to do your rentals. Somebody that speaks and understands English !!!! These people had no clue what was going on. VERY DISSATISFIED, The unit I rented was in terrible shape. Tire vibration at all speeds. Had to repair wire harness to get lights to work. Overall experience for this rental,SUCKSSteven R.
Customer did not leave a comment.Billy B.
Customer did not leave a comment.jason T.
Great awesome worth every pennyMICHAEL D.
Be prepared to do the hook up yourself as there is no one to helpKaitlin C.
Customer did not leave a comment.Samuel R.
Customer did not leave a comment.Albert S.
VERY HELPFUL AND FRIENDLYRUTH W.
Customer did not leave a comment.lee W.
Customer did not leave a comment.Alan F.
Customer did not leave a comment.michael H.
Customer did not leave a comment.Louis B.
Customer did not leave a comment.Edward A.
Wonderful customer service!alan O.
Make the rental process seem more professional. For example, staff should be cleaner and the computer in a better location not crammed into a corner of the liquor store counter. They were nice though.JEFF Z.
Customer did not leave a comment.Edward H B.
Customer did not leave a comment.henry A.
Customer did not leave a comment.Lloyd O.
the trailer didn't even have a handle to open and close the doorjohn S.
Customer did not leave a comment.Sandra T.
Customer did not leave a comment.alan O.
Customer did not leave a comment.Cynthia R.
Customer did not leave a comment.steve D.
Customer did not leave a comment.marcus S.
Customer did not leave a comment.KARL H.
Customer did not leave a comment.Joe H.
Customer did not leave a comment.JOHN L.
Customer did not leave a comment.WILLIAM C.
Customer did not leave a comment.David S.
Customer did not leave a comment.Rick R.
The lady in charge was very nice. She called Uhaul to straighten out a credit we were supposed to have gotten and hadn't.Rick R.
very helpful employeekaty M.
very friendly service very goodJeremy W.
best uhaul place 8starmarshall H.
Customer did not leave a comment.Jay G.
Nice friendly staff, location needs to be improved.Al H.
Customer did not leave a comment.Jim K.
Customer did not leave a comment.Charles V.
Customer did not leave a comment.John B.
Customer did not leave a comment.Tracy C.
Customer did not leave a comment.pat G.
Customer did not leave a comment.Daniel O.
Customer did not leave a comment.Bryan B.
Customer did not leave a comment.joyce S.
Very fast and good servicemaria R.
Great service,nice employeeelvis V.
I was surprised it was my first time using uhaul the staff is great at the location! Very pleasedpaul T.
Customer did not leave a comment.DAN H.
Customer did not leave a comment.Josh B.
Customer did not leave a comment.Paul R.
no one available to hook up trailer. Had to steal wiring off another trailer to make lights work. Plus I hurt my back lifting the trailer to hook up to my truck. Uhaul should pay for my doctor visit. One little old lady behind counter who had to call uhaul to get the order processed in between selling beer to other customers. I had to wait over hour to get the damn trailer! Then repair the wiring to use it. Have you every tried to lift the 6x12 trailer. It is extremely heavy. I think uhaul owes me at least free couple days use of some equipment over this mess. But uhaul management will to blow this off like everything else unless I decide to speak with attorney.james B.
They just want U-Haul's money. No help removing the tow dolly from the truck at all. Very poor service.Patricia M.
Customer did not leave a comment.Cliff J.
Customer did not leave a comment.gary C.
Customer did not leave a comment.Hagan H.
Customer did not leave a comment.STEPHEN S.
Customer did not leave a comment.william W.
Customer did not leave a comment.joan W.
The store operator was very polite and helpful. He could not have done a better job. Top rate.jeffrey E.
Great service i recommend everyone thanksJohn T.
Customer did not leave a comment.william P.
They help me toanthoey B.
Customer did not leave a comment.david S.
It was after hours..Sabrina F.
Very helpfulDARLENE E.