Customer Reviews for Super Tech Automotive
(U-Haul Neighborhood Dealer)

53 reviews

7900 Kessler Frederick Rd   Tipp City, OH 45371

(937) 506-4070

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(937) 506-4070

7900 Kessler Frederick Rd
Tipp City, OH 45371

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

PETE M 
Rating:
5.0

You could stock basic trailer items such as trailer ball hitches and electric adapters from 6 blade and 7 blade plugs down to 4 pin plug.

RALPH T 
Rating:
4.0

Customer did not leave a comment.

Lisa S 
Rating:
5.0

Easy pickup and easy drop off.

Robert H 
Rating:
5.0

Very easy pickup and return experience. Best hours in the area. I needed to pickup very early. This was only place availble. Staff was very friendly. Will use this place again.

steve e 
Rating:
5.0

Customer did not leave a comment.

Diane T 
Rating:
5.0

Customer did not leave a comment.

john w 
Rating:
5.0

Great service!

Glenn B 
Rating:
1.0

Got to the truck & it was very dirty inside . Toe nails in cup holders - dirt all over the floor and seats . Process took forever to get the truck and took forever to drop it back off . Charged me more then i was told in beginning also when we didn’t change anything .

Haley O 
Rating:
5.0

Very good customer service.

Brad D 
Rating:
5.0

Customer did not leave a comment.

Andrew O 
Rating:
5.0

THESE GUYS ARE GREAT BEST UHAUL EXPERIENCE EVER!!!

CHRIS C 
Rating:
5.0

Customer did not leave a comment.

MATTHEW P 
Rating:
5.0

Trying to use the U-Haul app sucked. it took about 40 minutes to finally be able to get the keys from start to finish. When I was done, I entered the miles and fuel at least two times because it kept kicking me out. I finally gave up after I got to the picture area and it kicked me out. The app or website needs improved. in the past, I’ve always gone inside and spoke to somebody and I would rather do that than ever try this app again.

Scott L 
Rating:
5.0

Customer did not leave a comment.

DONALD R 
Rating:
5.0

Clean trucks between use Remark truck damage with x's so it doesn't take as long to check out taking pictures. Have gas in vehicles at least half on pickup so people don't have to immediately fill up especially on big trucks.

CLIFTON D 
Rating:
5.0

Customer did not leave a comment.

joseph e 
Rating:
5.0

Customer did not leave a comment.

John G 
Rating:
3.0

The truck was in bad shape, hard to start, once started the gauges quit working. Battrry light and the abs light were on. Called uhaul reservations to get different truck. Was transferred to roadside assistance and back to reservations. Put gas in but gauge would not move, drove a total of 26 miles and was charged 40 dollars for gas after I put 10 galloms in the tank. Corporate greed! Mobile check in would not work because of the faulty gauges. Worst ever

Douglas L 
Rating:
5.0

Customer did not leave a comment.

Buddy S 
Rating:
4.0

Better information with a first time renter. My reservation was for 6 in the morning according to the customer service rep l had to call. I was told l was late and could not get my truck as the pick up time had expired. l had no idea nor did l set a time for pick up.. It was a fiasco. Bad cell connection and it was raining. My daughter had to set up a reservation to get the truck and very difficult with the terrible cell connection. She had to finally drive over to rhe church across the street to get reception. Had to get a 20 foot truck as my resrvation that I could not get had the 26 footer reserved. It took one hour to finally get the truck mess settled. The 20 footer was just right and the sun came out and my move happened. All in a day occurances.

john A 
Rating:
5.0

Customer did not leave a comment.

jack d 
Rating:
3.0

Make the 24/7 pickup more user friendly.

Benjamin V 
Rating:
5.0

Customer did not leave a comment.

Howard T 
Rating:
5.0

Check in sucked... you need to put a prompt to allow location activation.

William C 
Rating:
5.0

Customer did not leave a comment.

Frederick C 
Rating:
4.0

Customer did not leave a comment.

brendon e 
Rating:
5.0

Customer did not leave a comment.

terry o 
Rating:
5.0

Customer did not leave a comment.

thomas F 
Rating:
5.0

Customer did not leave a comment.

Christopher S 
Rating:
5.0

Customer did not leave a comment.

Stan D 
Rating:
5.0

The trailer I rented was damaged Pryor to pick-up. It had been brought in from out of state so was probably not an issue with the local franchise. The equipment worked great and staff was quite accommodating. The equipment just needs some work on the fold down fenders.

Richard A 
Rating:
4.0

Customer did not leave a comment.

sam s 
Rating:
5.0

Customer did not leave a comment.

Tim P 
Rating:
5.0

Only issue was we needed a appliance dolly but they did not have one

MICHELE C 
Rating:
5.0

Be transparent about costs, fix issue regarding special circumstances…I was given the option to have a customer service rep reach out about charges I did not understand, but they did not reach out like the option I was able to select explained.

ROBERT P 
Rating:
5.0

Customer did not leave a comment.

DAVID S 
Rating:
5.0

Customer did not leave a comment.

Jean P 
Rating:
3.0

Broken glass in cargo area

Gabriel M 
Rating:
3.0

Equipment was not maintained the ratchet straps we’re very hard to use due to lack of lubrication I had to spray them down with WD-40 to get the tire ratchet straps to work. This was caused by lack of lubrication.

WALTER S 
Rating:
4.0

Customer did not leave a comment.

MICHAEL D 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W 
Rating:
4.0

Would recommend fine tuning your app. Trying to upload pictures and information required took way to long. Even with full 5g it took over 20 minutes each time to complete pickup and drop off. Would give your app loading a 1 star

John H 
Rating:
5.0

Customer did not leave a comment.

Stanton D 
Rating:
5.0

Better signs to identify that it’s a uhaul place and where the door to the office is located.

ERIKA-JOY C 
Rating:
4.0

Easy contactless drop off! Quick and no hassle. Using the app was very easy

Travis C 
Rating:
5.0

Super Tech Automotive staff were awesome! So friendly! HOWEVER, I WILL NEVER USE YOUR COMPANY (UHAUL) AGAIN! Sending one confirmation with a registration of THE PLACE OF PICK-UP which I chose SAMPS LLC located in Troy, initially and then changing THE PLACE OF PICK-UP that your company (UHAUL) changed to Super Tech Automotive LLC that was completely out of my way. This place was located up against the Montgomery County line!!!!! Having my original location of pick up changed at the last minute is not the way you treat customers. To add this additional mileage to travel to a different pick up place is inappropriate and not professional. It was at least an additional 10 miles to this changed pick up place and then to return with an another additional 10 miles. Having mileage of an additional 20 miles to have your customer's initial place of pick-up is simply ludicrous. I've always used your company throughout my moves, however I've lost confidence with your company and will never recommend your Uhaul Company to ANYONE!!!!!!!!!!!!

TERRI S 
Rating:
5.0

Customer did not leave a comment.

SUSAN B 
Rating:
5.0

Outstanding customer service and easy to pull the 26' u-Haul truck into. Would use again

JILL M 
Rating:
5.0

Customer did not leave a comment.

BOTIR A 
Rating:
5.0

Customer did not leave a comment.

DARREN S 
Rating:
1.0

The truck we rented was not at the correct site.

MARK S 
Rating:
5.0

Excelleny service. Easy rental process and return.

Craig B 
No reviews have been submitted for this location.

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