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sam S.
Customer Reviews for Super Tech Automotive LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Only issue was we needed a appliance dolly but they did not have one
MICHELE C.Be transparent about costs, fix issue regarding special circumstances…I was given the option to have a customer service rep reach out about charges I did not understand, but they did not reach out like the option I was able to select explained.
ROBERT P.Broken glass in cargo area
Gabriel M.Equipment was not maintained the ratchet straps we're very hard to use due to lack of lubrication I had to spray them down with WD-40 to get the tire ratchet straps to work. This was caused by lack of lubrication.
WALTER S.Would recommend fine tuning your app. Trying to upload pictures and information required took way to long. Even with full 5g it took over 20 minutes each time to complete pickup and drop off. Would give your app loading a 1 star
John H.Better signs to identify that it's a uhaul place and where the door to the office is located.
ERIKA-JOY C.Easy contactless drop off! Quick and no hassle. Using the app was very easy
Travis C.Super Tech Automotive staff were awesome! So friendly! HOWEVER, I WILL NEVER USE YOUR COMPANY (UHAUL) AGAIN! Sending one confirmation with a registration of THE PLACE OF PICK-UP which I chose SAMPS LLC located in Troy, initially and then changing THE PLACE OF PICK-UP that your company (UHAUL) changed to Super Tech Automotive LLC that was completely out of my way. This place was located up against the Montgomery County line!!!!! Having my original location of pick up changed at the last minute is not the way you treat customers. To add this additional mileage to travel to a different pick up place is inappropriate and not professional. It was at least an additional 10 miles to this changed pick up place and then to return with an another additional 10 miles. Having mileage of an additional 20 miles to have your customer's initial place of pick-up is simply ludicrous. I've always used your company throughout my moves, however I've lost confidence with your company and will never recommend your Uhaul Company to ANYONE!!!!!!!!!!!!
TERRI S.Outstanding customer service and easy to pull the 26' u-Haul truck into. Would use again
JILL M.The truck we rented was not at the correct site.
MARK S.Excelleny service. Easy rental process and return.
Craig B.