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Eduardo Dias
Customer Reviews for Supercars
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Clean inside of uhaul truck. Better pricing.
Raquel CasinoChange oil Light was on since the last time I rented this van.
Gary Kochwas hard to close the trailer door, but everything was fine.
Richard ChenFriendly and quick
Yuriy StefanishinThis location was excellent. Very friendly and helpful. Excellent experience. The app is annoying though. The location detection does not work - and the instructions are too much to have to deal with after a day of moving. It would be better to just send a text with the photo of the vehicle parked at the location to a #. Location services on my iPhone did not work- I had to call u-haul…easy enough though.
RAYMOND BONAMOYes he was very helpful to setup the trailer it would be great if the would sale UHAUL hitch and accessories for towing so we don’t need to worry about run down Home Depot. But everything was excellent and service. Would rent it at same location
Eli MirzaPut just about 1/2 tank of gas back in - road only 33 miles so $12.00 of gas was put in by me....I was charged extra - over $15.00 to move that needle a mico slot --- - WAS Overcharged and should be reimbursed. Please respond if you can do this .
jean jaronczykIt was a pleasant experience
Mazhar QayyumThe agent made the drop off process easy.
Leslie HardySTOP OVERCHARGING FOR FUEL COSTS…. 10 GALLONS OF FUEL FOR 50 MILES????? IMPOSSIBLE….!!!!!! I WANT THISE CHARGES RESCINDED OR I WILL CONTACT CORPORATE…. IT IS UNFORTUNATE ONE FRANCHISER RUUNS IT FOR A GREAT COMPANY… VERY DISAPPOINTING….!!
James BlakeEasy drop off, staff kind and friendly.
Tim Nga ChengFor the pickup process using application, it takes 2 hours waiting with the support to pickup which i loose time and efforts, Application and overall gateway response need to be revised.
Waleed GhoniemIt took 1.5 hours just to take the uhaul the App was not responding properly. I had to call customer service and they also were not able to help properly. The Truck was in bad condition. Brakes were not working fine, the Gas was also almost empty when we picked up. The windshield of driver’s seat was broken and was scary while driving as it was falling off again and again
Nirali PatwaBetter parking options.
robert henryThe place was closed.
Hayeisha Lozano1. The Van was not clean enough to be used for the next time. It had a weird smell. 2. The U-Haul app was so poorly made and it was a hassle to upload license and other details. Sometimes the screen just freezes and when we open it back again, it starts fresh and everything has to be uploaded all over again.
Lakshmi Narayana VenkatesanIncredibly convenient location and process
Aleksandr BergerI appreciated the friendly service and the ease with which I was able to rent a van and return it.
Joel Knolmayer JrCharged more amount .
Shiva AnneboinaEquipment was cleaned but Too old for Long distance
Ankit BhavsarKeep up the goid work
Michal Okulus-JansonNA
Domenick IulianoThe Vehicle was not in condition. The check engine light was turned on
Vamsee Krishna KellaFriendly owner excellent customer service!
Laura CannonThey moved the original location to this one. Paid for mattress cover that i never received. Paid 6 bucks extra for nothing.
Trong LeEasier way to return vehicle after hours.
herman watsonWhen I went to pick the cargo van the gas tank was totally empty I called the dealer about it he told me to take the photo which I have if needed
Gulam HirjiI requested a furniture dolly. It was not in the van upon rental, and since pick up was outside of business hours, I was left stranded and I had to load without dolly. I was disappointed
Oubote SangbanaVehicle was below half a tank of gas at pick up. It should be ready for pick up with a full tank of gas.
Gregory HuestonSuper cars staff are beyond helpful and nice. Great location to take on Uhaul!
Kristin SnyderTrailer had a flat tire - could have caused some serious issues had i not noticed.
claude marcassoliI was just upset because I was charged for a utility dolly and there was no utility dolly in my uhaul. I was still charged for this - this is not the first time this has happened. Inconvenience.
BRYAN SCOTTONThe truck had its check engine light on and the steering was grossly out of alignment, the truck pulls hard to the right to the point it’s dangerous to drive. I am not concerned about aesthetics or comfort but safety should not be compromised and this truck was unsafe.
Brian MendickThis was the best experience I have ever had in renting a vehicle. Service was fast, efficient, and friendly. The service people were fantastic. I succeeded in renting the vehicle and accomplishing my task in a very short time frame and I am extremely grateful. Thank you very much! You are wonderful!
janice pilchwhen I pick-up the truck the items I had rent were not inside and I had to wait the next day to pick up, so I had to cancelled my first contract to make sure I didn't get charge for and re do a new one and for me that's a waste of time and money
Emaly ColonHave the right truck available and not damaged
Joshua ShermanThe only problem was I was charged 3 gallons of Fule and only drove 12 miles. Either get trucks that get better Fule mileage or figure it out better!
Barry FinnJrI didn't receive dolly but I still got charged for it
David DeLeonThe service provided was excellent. The gentleman who rented my van was extremely polite, courteous, and patient. I can't think of anything that needs improvement and would recommend a rental from Supercars to anyone.
Wendell BryantI was very bothered by the fact that after doing the reservation online, I was asked via phone app, to upload my drivers license again, more contact info, work info, another form of ID. If not for on site representative I wold not have been to get the van i filled out the paperwork for.was afraid I wasn't going to be able to sue the van for the van. Not happy. Unsire i ill use U-Haul again in the summer to move my son back into college.
ndrew BLOCKThe location wasn’t open when we dropped off the truck but the process of doing so remotely was impossible. If you didn’t have technological experience it would have been impossible. The location services on my phone weren’t working and there were no clear directions on where to leave our keys.
Hanna ShampainEverything was great. Thank you again.
Anthony TimpanaroThere was snow all over the vehicle. It took us almost 2 hours to get the snow off. I also never received my contract through my email. I had to co tact customer service to retrieve it and I had to contact them to get the lock box code. There was a bunch of wasted time. I am supposed to get $50 for my reservation not being ready, and I never received it.
Kimberly DanielsTruck Share App is not the most user friendly Lots of bugs and glitches Took almost a half hour to pick up truck
JAMES RODRIGUESThey were very friendly and helpful. Location was very convenient.
IANS HIRSCHVery friendly. The van was just what I needed. Thank you
BELINDA TUCKER