Customer Reviews for Sure Safe Storage
(U-Haul Neighborhood Dealer)

2247 reviews

726 N Indiana Ave   Englewood, FL 34223

(941) 548-3015

Location Hours

  • Mon-Fri: 9 am - 2 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(941) 548-3015

726 N Indiana Ave
Englewood, FL 34223

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 2 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

MICHAEL JON K. 
Rating:
4.0

When I bought insurance for the trailer I was not informed that it would be invalidated if I detached and re-attached the trailer. I didn't, but that was just due to my extreme sense of caution. Still, they did seem to know what they were doing when they connected the trailer and, especially considering it's Florida, service was above average.

Kimberly W. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Customer did not leave a comment.

Frank N. 
Rating:
5.0

Very nice people!

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

Matthew N. 
Rating:
5.0

Customer did not leave a comment.

George W. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Very nice people. Very efficient. Trailer was priced right for a one day rental. Will definitely use them again.

Rebecca H. 
Rating:
3.0

Milage was off by like 200 or 300 miles. Added cost that was unexpected. Also only wanted like a dozen blankets. Received so many it took up the entire grandma attic. Between both it was added over $400 unesssary expense. Very disappointed. Long time over 30 yr customer.

Lisa M. 
Rating:
5.0

Customer did not leave a comment.

Vanessa N. 
Rating:
5.0

Customer did not leave a comment.

LAURIE G. 
Rating:
3.0

Customer did not leave a comment.

NICK N. 
Rating:
5.0

The three people i dealt with were superb, always going the extra mile for their customers.

RICK R. 
Rating:
5.0

Quick, easy and very customer friendly!

Michael K. 
Rating:
5.0

Customer did not leave a comment.

IRA K. 
Rating:
3.0

Excellent friendly staff, very helpful. Trailer was pretty beat up but got us to our location safely. Maybe just a little bit nicer equipment.

Jerry S. 
Rating:
5.0

Not a thing

Donald F. 
Rating:
4.0

Customer did not leave a comment.

Kevin O. 
Rating:
5.0

Customer did not leave a comment.

Walter C. 
Rating:
4.0

Customer did not leave a comment.

James L. 
Rating:
3.0

Customer did not leave a comment.

Matthew T. 
Rating:
5.0

Customer did not leave a comment.

Tina F. 
Rating:
5.0

Customer did not leave a comment.

Dominic C. 
Rating:
5.0

Customer did not leave a comment.

Keith B. 
Rating:
5.0

Your staff was incredibly friendly. Usually when I've rented trucks from other places everyone seems crabby all the time like they don't like their job.

Mark D. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
3.0

Up until this time they have been pretty good, However, this time I called the office and told them I was in the lot waiting to be unhooked and the woman in the office said the person that would do it would be right over after he finished what he was doing. After 30 minutes I called her and asked her if he was still on the lot and she said no he was in the office but had he come out at that time. I have a lot going on and you guys wasted my time.

Billy S. 
Rating:
3.0

The trailer I reserved was not available. The trailer I was given was very old and the parking lights did not work on one side of the trailer. The inside of the trailer was somewhat greasy as well.

George B. 
Rating:
5.0

Keven and staff extremely customer oriented Knowledgeable and profesisional

Michael P. 
Rating:
5.0

Customer did not leave a comment.

aggie C. 
Rating:
4.0

Customer did not leave a comment.

James S. 
Rating:
5.0

n/a

SHERRY B. 
Rating:
4.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Greatest staff ever !!! Even with computer problems, they stuck with it and greatly helped me. I will recomend this store and staff. Joe

Joseph B. 
Rating:
4.0

Customer did not leave a comment.

Juergan M. 
Rating:
5.0

It was such a great experience. Krista helped my daughter and myself by throughly explaining everything we needed to know about renting the truck and even tips on driving the truck. The truck was very clean inside the cab as well as in the back. We would definitely recommend renting from Krista at Sure Safe.

Cynthia O. 
Rating:
5.0

Customer did not leave a comment.

Janet L. 
Rating:
5.0

Customer did not leave a comment.

Lowell C. 
Rating:
5.0

The van was immaculate and the staff very efficient

Deborah K. 
Rating:
4.0

Customer did not leave a comment.

Jean Ann M. 
Rating:
5.0

Great customer service, great truck!

Maxine S. 
Rating:
4.0

This location is in the process of closing down. The attendant was very helpful, but also bewildered as to why Uhaul was allowing dropoffs at this location.

VANAEY G. 
Rating:
5.0

No changes are needed. Staff was very polite and professional. Exemplary individuals! Will certainly feel comfortable recommending this location in the future.

Mike F. 
Rating:
5.0

Customer did not leave a comment.

CHARLES K. 
Rating:
5.0

Customer did not leave a comment.

Brent H. 
Rating:
5.0

Customer did not leave a comment.

Paula C. 
Rating:
5.0

The truck could have been cleaner with the windows washed. Disappointed in no cruise control.

Walter D. 
Rating:
5.0

Very helpful woman at this location.

Laura A. 
Rating:
3.0

We returned the truck as we received it. It was dirty on the inside and added on my return that it was dirty. There should not be a fee. Please remove if charged

John V. 
Rating:
5.0

Customer did not leave a comment.

Timothy G. 
Rating:
5.0

Customer did not leave a comment.

Karen D. 
Rating:
5.0

The “Where to return” software for 44110 was suggesting a location in Warren OH—50 miles from postal code 44110.

Dennis S. 
Rating:
5.0

Customer did not leave a comment.

Cheryl B. 
Rating:
3.0

Noisy inside the cab......better electronic updates/safety

Gary C. 
Rating:
5.0

Customer did not leave a comment.

James E. 
Rating:
5.0

Customer did not leave a comment.

Susan W. 
Rating:
5.0

Everyone was nice. Stori was great!

Michael C. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Very helpful & friendly staff. A pleasure to do business with. Would recommend and use again as the need arises.

Samuel L. 
Rating:
5.0

Kevin was very helpful and accommodating. We were in and out and on our way in minutes. Thank You!

Amira R. 
Rating:
4.0

Truck didn't shift right, cab dirty as was windshield. Windshield was filthy!

Lawrence F. 
Rating:
5.0

Everything was wonderful. Staff was extremely helpful, professional and courteous.

Theresa E. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

The employee was very helpful and made ur drop-off at her location easy.

BRANDON PHILLIP D. 
Rating:
4.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Customer did not leave a comment.

Gerald M. 
Rating:
4.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

Marcia D. 
Rating:
5.0

Great.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Timothy F. 
Rating:
5.0

Customer did not leave a comment.

Edwin C. 
Rating:
5.0

Everything was fine

Jerry P. 
Rating:
5.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

SCOTT M. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey B. 
Rating:
4.0

Customer did not leave a comment.

Glen F. 
Rating:
5.0

Very nice staff ,helpful would use this place anytime.

FERNAND R. 
Rating:
5.0

Customer did not leave a comment.

LINDA KAY P. 
Rating:
5.0

Customer did not leave a comment.

Joanne M. 
Rating:
5.0

Customer did not leave a comment.

Adrianne C. 
Rating:
4.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Ken V. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
4.0

Improve computer system and staff ability. Data from past rental should be retained, not re-entered.

William N. 
Rating:
5.0

Really easy drop off quick and professional.

John M. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

BRIAN S. 
Rating:
5.0

Exceptional service, 5 stars!!!

Charles W. 
Rating:
5.0

Customer did not leave a comment.

Carol W. 
Rating:
5.0

I have no idea why am charged for extra day as I returned after 4 days and was paid for 9 days. Please reverse this charge. My new number is 204-390-3637. Robert Last

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Jamaar S. 
Rating:
5.0

Very pleased with the service, great local company!

Karen Tyree I.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRIS B. 
Rating:
5.0

This establishment is outstanding! The employees are the best,, professional yet personable! Best UHaul experience ever!

Oscar H. 
Rating:
5.0

Perfect

Stanley C. 
Rating:
5.0

Customer did not leave a comment.

Kathan J.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

MELINDA H. 
Rating:
5.0

very professional got excellent 6x12 hauler even held one I had picked out for 3 days great people and service

James K. 
Rating:
5.0

Customer did not leave a comment.

Armando N. 
Rating:
4.0

Customer did not leave a comment.

Peter C. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

AGGIE O.  |  Overall Experience 
Rating:
5.0

The office was always polite and fun to deal with. I loved my unit B5. I just need to downsize. Thank you. Great place, great location.

Coco A.  |  Overall Experience 
No reviews have been submitted for this location.

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