Customer Reviews for Suspenders General Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Suspenders General Store

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Frank C. on

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Customer did not leave a comment.

Tom D. on

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Amanda B. on

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my online reservation experience was not satisfactory. I received a phone call from U-Haul stating that a truck the size I reserved was not available at the location where I reserved but that I could pick one up at another location in the same town. This has happended to me the 3 times that I have reserved trucks with U Haul over the last 6 years. The problem was that the person finding me the alternate truck did not read my reservation very well so found a truck available for the morning of the day I reserved, not noting that I reserved it at the very end of the day until the end of the next day. She stated she did not have any vehicles available for me then. I called around to various locations and was able to find a truck myself. Once I found the truck, U-Haul was good enough to update my reservation. I feel very let down by the online reservation system and recommend that you improve its reliability.

KIM U. on

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JOHN W. on

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Wanted 1 day got charged 2 days

CATHY D. on

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Charles H. on

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Tara L. on

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The U-Haul representative was great and the place was fantastic but I would recommend better communication with the customers, or to have more staff on site knowledgeable with the U-Haul aspect of the business. I found that I missed out on important information because only the business owner was experienced with the U-Haul processes.

Aaron F. on

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Linda was absolutely awesome to deal with! Exceptional service beyond what anyone could ever expect.

Gagon P. on

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Best management for these trailers...best lol trailer for the price and real cool ppl

Annie F. on

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Better communication

Tyler G. on

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Ryan C. on

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FRANK G. on

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I had to buy a four point connector extension because the one on the trailer was too short.

doug B. on

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That the trailers be set on a block so higher trucks can access them easily

rob S. on

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Customer agent Linda macdonald was a very pleasent accomodating lady and an asset to her ft st james uhaul depot

Nakazdli W. on

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Everything was easy and Linda was very efficient and helpful . No complaints from our organization

Justin W. on

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Literally everything

Mitchell J. on

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Kelley W. on

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Linda the manager of Suspenders location was a real treat to work with! She and her staff were professional, approachable and caring. Can not recommend them highly enough. Thanks!