The location where the trailers were dropped was in a field with a dirt access road. The office appeared to be co-located with another business and the person I spoke with did not have any knowledge of the U-haul. They sent the U-haul person a text to let them know I had dropped off the trailer(s).DANIEL Z.
Customer Reviews for Sweet South Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JESSICA C.
The key wasn't where it was supposed to be. There was no box as indicated. Then when we dropped it off it was not a business. It was an old building that was no longer in service (not the place listed on the direcions). I will not ever rent after hours again. We have rented before (during hours) and there was no problem at all. However, this trip was horrible bc we were not given good information. When I called, both people were very helpful.Kelly K.
Your customer service needs an overhaul.Scott L.