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LaDonda C.
Customer Reviews for T Bar T Farm Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great experience.
David F.Very friendly people
William H.Truck was great. Vendor renting me the truck was great: Friendly, knowledgeable, and competent. The rental PROCESS was abysmal. Due to the U-Haul software, it took us a full HOUR to get me checked out. Software is non-intuitive, confusing for the user, and has misleading error messages, to name a few. Several users seemed to be aware of these shortcomings. I like U-Haul as a company, but your software reflects badly on you.
Kearn L.Very friendly helpful staff!
Jeffrey M.Customer service was very good
Gennice R.First time dropping off a U-Haul rental at this location. Staff were friendly and very helpful with doing the check in process for me.
Joseph D.Took a week to check the truck in. I called him the day I dropped off the truck and he called me back telling me I had the wrong location. A week later he checked the truck in and he still charged me double.
Tiffany H.Have the correct hours of operation for the location.
THOMAS W.The trailer I rented was hitched right on my truck and the trailer came on done in the middle of the highway load. Glad there was an official U-Haul rental store next to where the trailer came in done help me out and a life savers. I could not be more grateful for the Jim miller U-Haul place in Dallas for helping me out. Kaufman U-Haul needs more training because I could have lost my life with this mistake
Abel S.Tell the truth first and far most about equipment and location of where equipment is! Have all adapters on hand that is required for the rental equipment.
Perry H.T Bar T has been great to work with. We have used them multiple times and their service is fantastic.
Kyle G.I tried to do the check in online and it didn't work and I got charged an additional 20.00.
cy M.Experience was all I could ask for
Leonard B.The guys at TBarT were excellent, super helpful and friendly, would recommend to anyone needing a uhaul in the area.
Cheryl C.When I do online check in don't have me standing g at the counter checking in again for 20 minutes.
julie S.i got $20 dlls charge for dropping off, because according to somebody on the phone the place does not take equipment when they are not open, I took it the day i was supposed to, i never was told i was getting that charge. Very disappointing.
ENRIQUE M.Very friendly and helpful.
kay P.Employees went above and beyond in customer service!
BILLY C.Can't think of anything. It was a very positive experience!
jerry W.Was the best experience I had renting a trailer
STACY C.Location was closed so no one was there. But we didn't need help
Clinton W.Super friendly customer service. Explained everything we needed to know perfectly.
stephany Y.Thank you!!!
Amber B.Everything went good at this location
Aleigha P.We will use them always!
Joan T.Nothing, outstanding experience. Staff were helpful and friendly
robert F.I'm so thankful 🙏 the drop off was as easy as the pick up!
amy M.T bar T is amazing! They are always so friendly, professional, and just an amazing group of people! We rent from uhaul every month and the last two months have been the best uhaul experiences we've had! We won't go to any other location if we can help it!
Rebecca T.Being charged $43 for gas when I was barely under half a tank was ridiculous
CECIL K.Was great easy to rent trailer would recommend to others
Jesus R.I had to contact roadside assistance after the truck would not start. Long story short I lost three days of loading and traveling. I contacted uhaul customer service and was given two extra days for turning in. When I turned in my rental equipment they still charged me for an extra two days of use!!! Horrible experience all around.
Pedro M.Super nice people who opened a few minutes early to help me
Riley B.Drop off was simple using the online process.
Ricardo P.Awesome customer service and the fact the guy apologized he had to load a guys trailer with feed and hay before he could get to me was outstanding. I would recommend them to any one needing a uhaul for any type of move they need to make
Jerrod B.Conveniently located off Hwy. 175 in Kaufman. Personnel was friendly and helpful. Picked up and returned to same destination 15' truck was plenty large enough for two full loads of boxes and other things we had to move out. Cost was reasonable for the length of time we had it.
Velma B.They we very warm welcoming and the service was awesome.
Michelle C.I was charged almost $80 extra than originally quoted.
Teresa S.Absolutely nothing different! The experience was great!
Toni H.Very professional and quick
Lisa H.When I picked up the moving truck the ramps did not have the brackets that hold the ramp in place. And it made it hard for me to load and unload the items in and out of the back of the truck. The gentleman whom I spoke to about this took Pictor the ramp and stated he was going to let the representative of U haul know about this issues so that it does NOT happen to the next person who rents this particular truck. He did not offer me a discount for the missing parts that made it very difficult for me to make this a smooth move.
Aleida E.Highly recommend. Good courteous service
DAVID M.Fast and easy to rent with a friendly and professional person to deal with.
ROBBIE H.I can't thank uhaul enough. After the shock of the price , I had a very good experience. And truly thank y'all.
SHANNON W.Yall rock
Shari H.Very friendly and helpful will diffently use them again
Susan H.No real contact
Colley J.Drop off location was top notch! Great staff and very clean location
DUSTIN R.Radio didn't work and the inside of the cab smelt like a dirty litter box with cat food under the seat. Truck performed as needed however the small 2 things should have been a “no go†for me. Probably won't rent from this location again...
DOUGLAS C.