Customer Reviews for T Bar T Farm Supply
(U-Haul Neighborhood Dealer)

306 reviews

2836 E Hwy 175   Kaufman, TX 75142

(972) 932-3326

Location Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 8:30 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(972) 932-3326

2836 E Hwy 175
Kaufman, TX 75142

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 8:30 am - 5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

No change, great service, fast and easy thank y'all very much .

EARL DEAN JR H. 
Rating:
1.0

They cheated me out my money

Laronicia S. 
Rating:
5.0

Customer did not leave a comment.

Philip H. 
Rating:
5.0

The gentleman who took care of me was very professional and made it a very pleasurable experience.

RUSTY H. 
Rating:
5.0

Customer did not leave a comment.

SHAWN M. 
Rating:
5.0

Customer did not leave a comment.

robert W. 
Rating:
5.0

Customer did not leave a comment.

KENNETH S. 
Rating:
5.0

I paid $75 up front the bill was$52.95 I did not get my refund of 16.75. I think you all need it.

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

mirza A. 
Rating:
5.0

Customer did not leave a comment.

GERALD C. 
Rating:
5.0

Customer did not leave a comment.

jackson O. 
Rating:
5.0

Customer did not leave a comment.

JOE LOUIS J. 
Rating:
2.0

Have attendant be more conscious of people's time. Pay attention to people's needs that come in for service.

Theron S. 
Rating:
2.0

Customer did not leave a comment.

DAVID A. 
Rating:
5.0

Customer did not leave a comment.

victor N. 
Rating:
5.0

Customer did not leave a comment.

casey A. 
Rating:
5.0

This was NOT my pickup location in my guaranteed reservation. It was 40 minutes from the original reservation. This is the second time to fail on having the reserved equipment at the designated site. Still no confirmation on my $50 guarantee credit.

Thomas E. 
Rating:
3.0

This location was fine.. however we were NOT suppose to be charged for any mileage over due to the fact of Uhaul messing up the first time around. They had us going to a place that had no equipment and last minute we had to drive out of our way to get this one. It was a complete mess! I have never had this problem before.. we ended up having to move alot later in the day due to mess up and lost a day of work..

Tony D. 
Rating:
3.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

Mike S. 
Rating:
1.0

I returned the trailer to the location with little information or help in doing so. I asked for a paper copy of my return receipt and the representative refused and told me he would email it to me only for me to find out that I'm being charged double

Marcella H. 
Rating:
5.0

Was friendly, efficient environment.

Emma G. 
Rating:
5.0

The second location was great were I picked up my trailer. The original location were I was supposed to pick up my trailer was absolutely horrible, Lone star MechanicalI. I arrived there only to find out that they had previously rented the trailer I already had a conformation number for. Hauled called me when I was at Lonestar Mechanical and arranged for me to get another trailer at a different location. Which was 30 miles away. Lonstar Mechanical was not clean grass was grown up everywhere. Glad I did not have to get out and hook up to a trailer in the tall grass. No tellin how many snakes where out there

Ginger W. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Great service and very helpful!

Jeff M. 
Rating:
5.0

Customer did not leave a comment.

Brenda H. 
Rating:
5.0

Customer did not leave a comment.

AARON W. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Desiree K. 
Rating:
5.0

I was pleased with everything.

Leonard J. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN H. 
Rating:
5.0

This is the 3rd time I have used this location and have always been happy with the service.

Mark G. 
Rating:
3.0

Customer did not leave a comment.

Joshua C. 
Rating:
5.0

Customer did not leave a comment.

Paul L. 
Rating:
5.0

Customer did not leave a comment.

Jerry L. 
Rating:
1.0

The girl who works at this location was extremely rude. I wouldn't recommend this UHaul facility to anyone. The only reason I rented here is because Penske wanted $1300 rather than $300 I paid through UHaul. Although she was rude enough my mother in law and I almost left to pay $1000 more due to the piss poor service and attitude the young lady had.

Clinton G. 
Rating:
5.0

Customer did not leave a comment.

kaitlin C. 
Rating:
4.0

Customer did not leave a comment.

Jo E. 
Rating:
2.0

rented a tow dolly it had damage all over and the when I started to load my vehicle I noticed the tire on the tow dolly was blistered and separating had to delay my trip for repairs.. took it back early and did not receive credit for the unused day.

William B P. 
Rating:
2.0

Last time booking a truck for a driver the mobile check in was bs. It costed me over $500.00 because U-Haul made me wait. I think next time I will go to Ryder Penske or enterprise truck rental. To top it off. They didn't even put me in the truck I got. Because the idiots couldn't get the key. Wasted 20 mins there. So after a 730 pick up I was finally on the road by 9 am.

Darrel D. 
Rating:
4.0

Was not open dropped truck in safe location drop keys in box

Sharon M. 
Rating:
3.0

Customer did not leave a comment.

PAMELA M. 
Rating:
5.0

Customer did not leave a comment.

ASENCION B. 
Rating:
1.0

Make sure your system on pass purchases are updated

Tanguria S. 
Rating:
5.0

again locations are awesome. UHAUL itself not so much.....

brandi K. 
Rating:
2.0

This was not my selected drop off location. UHaul reassigned me to location about 20 miles away. Tried to use my original drop off location as mileage was pretty tight. Took about an hour to get it checked in (had to call UHaul to allow me to drop off at original location) ?? Go figure. Had 8 miles left at check in, so it would have cost me even more had I used rerouted drop off location.

KEVIN J. 
Rating:
5.0

Customer did not leave a comment.

JUAN C. 
Rating:
5.0

Customer did not leave a comment.

ASENCION B. 
Rating:
5.0

Customer did not leave a comment.

BRANDON F. 
Rating:
5.0

The T bar T staff was knowledgeable and friendly. We appreciate them

Misti W. 
Rating:
5.0

Customer did not leave a comment.

Gary R. 
Rating:
4.0

Customer did not leave a comment.

Tracy B. 
Rating:
5.0

Customer did not leave a comment.

Richard F. 
Rating:
5.0

Customer did not leave a comment.

Matthew C. 
Rating:
4.0

Faster service.

Toby S. 
Rating:
5.0

Customer did not leave a comment.

Jennifer G. 
Rating:
5.0

Customer did not leave a comment.

Rafael R. 
Rating:
4.0

Customer did not leave a comment.

Jakob C. 
Rating:
3.0

I rented one trailer for six hours. In that six hour period I received a total of 7 emails and 3 text. That's a little extreme, why do you have to send so many? Ridiculous!!!!

William F. 
Rating:
5.0

Customer did not leave a comment.

paul L. 
Rating:
5.0

Customer did not leave a comment.

Jason G. 
Rating:
3.0

Make your system work. I ended up driving to 3 locations from My neighborhood dealer to finally find the truck. The apology i got was "I'm sorry - and that will be $165.93" oh and you'll have to stop and get gas!"

Ronald W. 
Rating:
5.0

Customer did not leave a comment.

Karen P. 
Rating:
5.0

More help

marvin M. 
Rating:
3.0

Eric is amazing. When I dropped off my truck, I looked for an Uber to take me back home. But there were none to be found (even though I waited for about 30 minutes). Then Eric took him in his personal vehicle on his way home to a location where I was able to get an Uber. Eric is a great person.

Elie A. 
Rating:
5.0

Customer did not leave a comment.

christina H. 
Rating:
5.0

Customer did not leave a comment.

geoffrey F. 
Rating:
4.0

Customer did not leave a comment.

DAVID A. 
Rating:
5.0

Everything was great.

Gary R. 
Rating:
5.0

They were awesome

Jack B. 
Rating:
4.0

Customer did not leave a comment.

Mike C. 
Rating:
5.0

Customer did not leave a comment.

Asencion B. 
Rating:
2.0

Took 2 hours to rent the equipment that i only needed to use for 3 hours.

Ashley P. 
Rating:
3.0

Customer did not leave a comment.

Alfonso L. 
Rating:
4.0

Customer did not leave a comment.

Paul M. 
Rating:
2.0

More worried about getting the registration done. Stated the Truck was full and I needed to fill it up before I return it. Truck was not full. Secondly, I had a return center 3. Miles away compared to the place she said the computer gives her only 3 selections. The closest place was LBJ 9 miles away. Which cost me more money. She also stated that I needed insurance that my insurance wont cover an accident. I called my insurance and they do cover me in a rental vechiles. So more money that cost me. I will never use U Haul again. It is more about money then it is about customer experience.

David W. 
Rating:
4.0

Nothing i like it the way it is

Shawnette J. 
Rating:
5.0

Customer did not leave a comment.

Vernell W. 
Rating:
5.0

Customer did not leave a comment.

Justin C. 
Rating:
5.0

Customer did not leave a comment.

Jeff M. 
Rating:
5.0

Customer did not leave a comment.

Judy B. 
Rating:
5.0

Customer did not leave a comment.

Mark G. 
Rating:
4.0

Customer did not leave a comment.

Alan G. 
Rating:
5.0

Great service with access to everything we needed. This will be my go to Uhaul from here on out.

Teresa P. 
Rating:
5.0

Customer did not leave a comment.

Larry H. 
Rating:
1.0

If there is a clean up fee, maybe that should be explain at the beginning, just saying. Hours of operation should be the hours the company is open.

Karen J. 
Rating:
4.0

Customer did not leave a comment.

Jeff B. 
Rating:
5.0

Customer did not leave a comment.

Angelica C. 
Rating:
5.0

Customer did not leave a comment.

Yolanda S. 
Rating:
1.0

I called and spoke to someone verbally who told me where to take the unit for drop off. The lady who called to ask about the keys was incredibly rude, would not listen to me and hung up on me. OVERALL horrible experience.

Joshua M. 
Rating:
5.0

Customer did not leave a comment.

BLAKE D. 
Rating:
5.0

Customer did not leave a comment.

Tim H. 
Rating:
5.0

Customer did not leave a comment.

Larry H. 
Rating:
5.0

Customer did not leave a comment.

debbie D. 
Rating:
5.0

Customer did not leave a comment.

Kim D. 
Rating:
3.0

Customer did not leave a comment.

Bruce S. 
Rating:
5.0

The lady help me find local gas station. Was very nice.

don D. 
Rating:
5.0

This was the first time I had ever used a UHaul product. It was a great experience.

Penny K. 
Rating:
5.0

N/A

beverlia E. 
No reviews have been submitted for this location.

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