Customer Reviews for T Bar T Farm Supply
(U-Haul Neighborhood Dealer)

494 reviews

2836 E Hwy 175   Kaufman, TX 75142

(972) 932-3326

Office Hours

  • Mon-Tue: Closed
  • Wed-Fri: 8:30 am - 5:30 pm
  • Sat: 8:30 am - 4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(972) 932-3326

2836 E Hwy 175
Kaufman, TX 75142

Services at this Location:

Office Hours

  • Mon-Tue: Closed
  • Wed-Fri: 8:30 am - 5:30 pm
  • Sat: 8:30 am - 4:30 pm
  • Sun: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

BRENDA C 
Rating:
4.0

Take the california license plate off and put a Texas plate on.

James J 
Rating:
5.0

Customer did not leave a comment.

ULISES R 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS W 
Rating:
5.0

T Bar T Farm Supply representative did a great job getting me set up with the trailer. I arrived early and she got me on the road in a timely fashion and resulted in me getting down to Central Texas and completed earlier in the day yesterday!

DOUGLAS H 
Rating:
5.0

Customer did not leave a comment.

Michael B 
Rating:
5.0

Customer did not leave a comment.

don c 
Rating:
5.0

Customer did not leave a comment.

LEONEL C 
Rating:
5.0

The UHaul associate was extremely helpful and courteous. Would 100% rent from this location again!

MICHAEL B 
Rating:
3.0

Customer did not leave a comment.

CHARMAINE O 
Rating:
4.0

Must not have preventative maintenance at this U-Haul location. The ratchets on the tire tie down straps need attention. One of them was very. difficult to operate and the other side would not release the strap when I was trying to take vehicle off the dolly. Finally after several attempts it released

DARREN R 
Rating:
5.0

Customer did not leave a comment.

SUZANNE M 
Rating:
5.0

No improvement needed. Reservation went great…

DAVID G 
Rating:
5.0

Customer did not leave a comment.

MARIA M 
Rating:
5.0

Service was excellent.

ANTHONY B 
Rating:
5.0

Customer did not leave a comment.

Robert C 
Rating:
5.0

Customer did not leave a comment.

BRIAN P 
Rating:
2.0

No one knew how to turn in equipment.

Doug B 
Rating:
5.0

Nothing

EDDIE K 
Rating:
5.0

Customer did not leave a comment.

Maria P 
Rating:
5.0

UHAUL personnel was excellent and treated with respect clean truck and very polite to me

DONALD S 
Rating:
5.0

Customer did not leave a comment.

BRIAN P 
Rating:
5.0

Customer did not leave a comment.

Diane T 
Rating:
5.0

Customer did not leave a comment.

Maklah P 
Rating:
5.0

Customer did not leave a comment.

Brenda T 
Rating:
5.0

Customer did not leave a comment.

Christine E 
Rating:
5.0

Customer did not leave a comment.

David D 
Rating:
5.0

Customer did not leave a comment.

maria m 
Rating:
5.0

Customer did not leave a comment.

JIM H 
Rating:
4.0

Customer did not leave a comment.

Ruena B 
Rating:
5.0

Perfect overall! great service very much friendly check in and check was great and fast…

Myesha U 
Rating:
1.0

So many problems with this location. 1. The guy had no idea what he was doing, and even said so. After 10+ attempts at using several of our debit and credit cards, he finally was able to make it work. 2. He was rude the whole time. 3. He was no help with telling us what we had to do to actually get the rental after we paid (as far as downloading the app, checking out the condition, etc). 4. He refused to let us pick a drop-off location, and told us we would just have to call the drop-off location when we got there to set that up because he didn’t know how. This became a problem as all locations nearby were closed when we got there. 5. The uhaul was dirty and had all kinds of unmarked damage prior to us getting it. 6. We were charged for 100+ miles that we didn’t need or use. I want a refund.

Brenda G 
Rating:
5.0

Customer did not leave a comment.

robert h 
Rating:
1.0

Customer did not leave a comment.

TaneshA M 
Rating:
5.0

Everything went well, and easy to use. I will be a return customer. Thank you.

Mike M 
Rating:
5.0

Thank you to the wonderful lady on the phone that changed my rental after hours thank you for caring and going the extra mile .

david m 
Rating:
5.0

Very helpful and friendly.

Rebecca W 
Rating:
5.0

Those two guys at this location where phenomenal I told them my problem they were trying to do everything in there power to make it right I thank those guys and in the future if I need a rental it will be with them

Christopher R 
Rating:
5.0

Drop off was a piece of cake. No issues or problems at all.

Tonya H 
Rating:
4.0

Customer did not leave a comment.

Moss K 
Rating:
5.0

Customer did not leave a comment.

rick c 
Rating:
5.0

Customer did not leave a comment.

Anete S 
Rating:
5.0

Customer did not leave a comment.

Timothy D 
Rating:
3.0

I had reserved one unit but the dealer could not meet me a the scheduled pick up due to a family emergency. I then was moved over to another dealership that got me the truck and made the transaction workable.

Greg D 
Rating:
5.0

Customer did not leave a comment.

Walter B 
Rating:
3.0

The place was supposed to ooen at 8:30am and was not open. We arrived at 8:45am along with other store customers. Uhaul representatives were awesome in assisting us on what to do to turn in the truck so we didnt have to sit and wait around for someone to show up. We wanted to drop the truck off in Scurry, TX but it wasn't on the list (guessing it was a new rental location) since we were in scurry.

Bruce B 
Rating:
4.0

Customer did not leave a comment.

Allie M 
Rating:
5.0

Great service from T-Bar-T Farm Supply, no problems at all with the trailer rental.

Steven W 
Rating:
4.0

Customer did not leave a comment.

Harold J 
Rating:
3.0

The staff is friendly but not being able to return the trailer after hours proved to be a huge inconvenience so we will be booking future reservations at a different location nearby.

Samuel a 
Rating:
5.0

Customer did not leave a comment.

Robert D 
Rating:
4.0

Customer did not leave a comment.

Rosemary S 
Rating:
4.0

The location in Kaufman is fine. They get the job done. What sucks is Uhaul the company! They charged me $185 for two extra days and an incorrect dropoff that was based on an inaccurate address their employee entered on my order. Utter waste of my time to make them correct their mistakes. They refunded the money, but the energy I had to put into it is cruel and unusual punishment on their part. Uhaul as a company is not customer friendly. They've lost the humanity in what they do. Somebody please start a competitor that cares about people.

Patrick D 
Rating:
4.0

Customer did not leave a comment.

LaDonda C 
Rating:
4.0

Customer did not leave a comment.

George N 
Rating:
5.0

Great experience.

David F 
Rating:
5.0

Customer did not leave a comment.

Monty H 
Rating:
5.0

Customer did not leave a comment.

Lee T 
Rating:
4.0

Customer did not leave a comment.

kenny b 
Rating:
5.0

Customer did not leave a comment.

Daleena H 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN F 
Rating:
3.0

Customer did not leave a comment.

Teressa M 
Rating:
3.0

Customer did not leave a comment.

Jose O 
Rating:
5.0

Very friendly people

William H 
Rating:
5.0

Customer did not leave a comment.

Jason S 
Rating:
5.0

Truck was great. Vendor renting me the truck was great: Friendly, knowledgeable, and competent. The rental PROCESS was abysmal. Due to the U-Haul software, it took us a full HOUR to get me checked out. Software is non-intuitive, confusing for the user, and has misleading error messages, to name a few. Several users seemed to be aware of these shortcomings. I like U-Haul as a company, but your software reflects badly on you.

Kearn L 
Rating:
5.0

Very friendly helpful staff!

Jeffrey M 
Rating:
5.0

Customer service was very good

Gennice R 
Rating:
4.0

Customer did not leave a comment.

Ruena B 
Rating:
5.0

Customer did not leave a comment.

Tangie A 
Rating:
5.0

First time dropping off a U-Haul rental at this location. Staff were friendly and very helpful with doing the check in process for me.

Joseph D 
Rating:
1.0

Took a week to check the truck in. I called him the day I dropped off the truck and he called me back telling me I had the wrong location. A week later he checked the truck in and he still charged me double.

Tiffany H 
Rating:
5.0

Have the correct hours of operation for the location.

THOMAS W 
Rating:
1.0

The trailer I rented was hitched right on my truck and the trailer came on done in the middle of the highway load. Glad there was an official U-Haul rental store next to where the trailer came in done help me out and a life savers. I could not be more grateful for the Jim miller U-Haul place in Dallas for helping me out. Kaufman U-Haul needs more training because I could have lost my life with this mistake

Abel S 
Rating:
2.0

Tell the truth first and far most about equipment and location of where equipment is! Have all adapters on hand that is required for the rental equipment.

Perry H 
Rating:
5.0

T Bar T has been great to work with. We have used them multiple times and their service is fantastic.

Kyle G 
Rating:
5.0

Customer did not leave a comment.

Veronica R 
Rating:
5.0

I tried to do the check in online and it didn’t work and I got charged an additional 20.00.

cy m 
Rating:
5.0

Customer did not leave a comment.

jason g 
Rating:
5.0

Experience was all I could ask for

Leonard B 
Rating:
5.0

Customer did not leave a comment.

James U 
Rating:
5.0

The guys at TBarT were excellent, super helpful and friendly, would recommend to anyone needing a uhaul in the area.

Cheryl C 
Rating:
5.0

Customer did not leave a comment.

KevinB W 
Rating:
5.0

Customer did not leave a comment.

Johnathan G 
Rating:
5.0

Customer did not leave a comment.

Jonathan G 
Rating:
5.0

Customer did not leave a comment.

jon G 
Rating:
3.0

Customer did not leave a comment.

KEVIN M 
Rating:
4.0

Customer did not leave a comment.

Jorge J 
Rating:
5.0

Customer did not leave a comment.

ALFRED A 
Rating:
5.0

Customer did not leave a comment.

Gregory P 
Rating:
3.0

When I do online check in don't have me standing g at the counter checking in again for 20 minutes.

julie s 
Rating:
3.0

i got $20 dlls charge for dropping off, because according to somebody on the phone the place does not take equipment when they are not open, I took it the day i was supposed to, i never was told i was getting that charge. Very disappointing.

ENRIQUE M 
Rating:
5.0

Customer did not leave a comment.

Daniel B 
Rating:
5.0

Customer did not leave a comment.

Tangie A 
Rating:
5.0

Very friendly and helpful.

kay p 
Rating:
3.0

Customer did not leave a comment.

George H 
Rating:
5.0

Customer did not leave a comment.

Tamara D 
Rating:
5.0

Employees went above and beyond in customer service!

BILLY C 
Rating:
5.0

Customer did not leave a comment.

Tangie A 
Rating:
5.0

Can't think of anything. It was a very positive experience!

jerry w 
No reviews have been submitted for this location.
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