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JMICHELE G
Customer Reviews for Berkeleys Tire & Lube
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Becky and the first lady I dealt with were both very nice and helpful.
Phillipa HExplain the pricing details before rental not when the truck is returned. I found it extremely expensive to rent. Why havev the 19.95!-written on every truck when it’s not even close to that to rent. Cost me 10 times that amount and more
Sandra kI don't know much about this place because I just dropped of the vehicle during the Holidays, so they were closed.
Damir AThe back of the truck had some dirt in it but we swept it out before loading… other than that the experience was perfect… great communication and explanation of costs the staff was great, wish the prices were a little less $1.09 a km adds up fast
Jamie KNot walk around for damage Did know what they are doing Nothing told about breaking seal on dolly or blankets Will not use them again Was given Visa card at time of reservation but my son had to use his total screw up
Irene HIve rented a lot of uhauls at a lot of locations and this by far is the best. I pick up a truck in 15min after a mechanical issue with mine. 10 Star review. Thank you Berkeley fam, we appreciate you! Steph and Brandon
Stephanie CVery helpful and trustworthy people that work there very accommodating
Belerim SWe were sent to this location as our chosen pickup location could not provide the vehicle that we needed. Upon arrival after hours we tried to use the mobile app to pickup our truck but unfortunately there is no cell service at this location. Thankfully someone was still available to help us even though they had already closed. I would not recommend picking up after hours at this location. We also rented a furniture dolly, we were not charged for this but were given a utility dolly instead which was not sufficient. We had to separately rent a furniture dolly from Home Depot at extra cost. We rented 12 furniture pads, only 9 were provided and they smelled like damp.
Darcie W