Customer Reviews for Tx Kool Zone
(U-Haul Neighborhood Dealer)

116 reviews

715 S Seven Points Blvd Ste A   Seven Points, TX 75143

(903) 498-4050

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(903) 498-4050

715 S Seven Points Blvd Ste A
Seven Points, TX 75143

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything was great!

VICKI H. 
Rating:
5.0

Overall experience was great.

CHAD H. 
Rating:
5.0

everything went very well. the trailer was there on time 9:00 am and the employee hooked it up for me, it was quick and easy. dropped it off at 3:45, location is supposed to be open until 4:00 but was already closed. No problems.

RANDALL D. 
Rating:
5.0

Customer did not leave a comment.

Katelynn S. 
Rating:
5.0

Nothing

Brenda M. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

Ricky G. 
Rating:
5.0

Customer did not leave a comment.

DAN H. 
Rating:
5.0

Customer did not leave a comment.

Tessa T. 
Rating:
3.0

I have tried to call, twice, and on both occasions was disconnected while on hold. I want to file a claim for damage done to my car wile loading it on the auto hauler.

CAROLYN H. 
Rating:
5.0

The person there did a great job.

Johnny G. 
Rating:
5.0

Outstanding service! Hooked up the trailer. Explained everything. Had me out the door in 15 minutes!

Scott C. 
Rating:
5.0

Excellent

Mark P. 
Rating:
4.0

Customer did not leave a comment.

MATTHEW WESTLE M. 
Rating:
5.0

Mike is a professional and first class guy.

Don B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roger H. 
Rating:
5.0

Mike Goggans was a pleasure to work with. Runs a tight ship.

MARK D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cindy F. 
Rating:
4.0

Customer did not leave a comment.

Charles A. 
Rating:
5.0

great place to do business with Thanks

GEORGE G. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN H. 
Rating:
3.0

Turns out that the Uhaul rep did not go over everything that he should have. Example being not confirming the mileage.. Not confirming the condition of the interior or going over any checklist with us. The only thing he did was put a marker on the two spots that were already damaged. Very nice, but did not give much attention to detail. Also, did not receive a text we were supposed to receive.

shari S. 
Rating:
5.0

Customer did not leave a comment.

Bryan C. 
Rating:
5.0

Customer did not leave a comment.

Donna S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles T. 
Rating:
5.0

Customer did not leave a comment.

Tywaskia H. 
Rating:
5.0

Customer did not leave a comment.

MARK D. 
Rating:
5.0

My moving help bailed at the last second, so I looked up U Haul on line. It was done entirely online, which I liked. The actual rental price was reasonable. Asking me to refill what gas I used was reasonable. Asking me to keep it clean was reasonable. But 99 cents for each mile driven? That's insane. My $40 rental wound up costing me $100. For just 9 hours with the truck. An I wrong to be upset about this? Is that what it costs these days? Jeez. I'm gonna open up my own U Hall location. They're banking! Otherwise, it went without a hitch.

Sherrl A. 
Rating:
5.0

Customer did not leave a comment.

Brandon H. 
Rating:
5.0

Customer did not leave a comment.

Tommy S. 
Rating:
5.0

Nothing! Very helpful and engaging.

Ronald J. 
Rating:
5.0

Make the 24/7 check in a little quicker

Bruce D. 
Rating:
5.0

Customer did not leave a comment.

Henry S. 
Rating:
4.0

Customer did not leave a comment.

Johnny E. 
Rating:
5.0

Good , but my full deposit wasn't returned.

william D. 
Rating:
5.0

They were on the ball and had me checked out in minutes. Very efficient and friendly.

Charles A. 
Rating:
4.0

Customer did not leave a comment.

DEBORAH S. 
Rating:
5.0

Customer did not leave a comment.

Phyllis S. 
Rating:
5.0

The man at the front desk was so helpful, he helped me pick out the right sized uhaul and gave me an amazing deal! I really couldn't ask for anything more. Thank you Cool Zone!

CORKY RENA W. 
Rating:
5.0

Great service it would be hard to imporve.

EMMEL D. 
Rating:
5.0

Very friendly!

Steven A. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH M. 
Rating:
5.0

Customer did not leave a comment.

William A. 
Rating:
5.0

Don't change anything.

STEPHEN W. 
Rating:
5.0

I

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

Whitney S. 
Rating:
1.0

Was told emphatically that the truck was 15 running feet of storage when in fact it wasn't! Had church pews to move and could not fit them in without straining back by having to stack them.....misrepresentation of rental. You can improve by being honest about the sizes.

Don C. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
5.0

Customer did not leave a comment.

Tabitha D. 
Rating:
5.0

Customer did not leave a comment.

Tabitha D. 
Rating:
5.0

Customer did not leave a comment.

Jennifer H. 
Rating:
2.0

Customer did not leave a comment.

sylvia P. 
Rating:
5.0

Customer did not leave a comment.

Steve W. 
Rating:
5.0

Every time I have picked up a truck to rent the service is always the best

DEWAYNE D. 
Rating:
3.0

Customer did not leave a comment.

Randy H. 
Rating:
5.0

I think everything was excellent and the Gentlemen working there was very nice and polite and helpful, looking forward possible renting again someday.

DEWAYNE DERWOOD S. 
Rating:
5.0

Customer did not leave a comment.

SARAH S. 
Rating:
5.0

Best $29.95 I've ever spent.

DARRELL H. 
Rating:
5.0

Customer did not leave a comment.

Dana J. 
Rating:
5.0

Thumbs up

DAVID P. 
Rating:
5.0

They were very friendly and helpful.

Dawn W. 
Rating:
5.0

Customer did not leave a comment.

JAMES MICHAEL C. 
Rating:
5.0

Drop off was super fast and super essy.

TIMOTHY H. 
Rating:
5.0

Excellent service

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH RANDELL E. 
Rating:
5.0

Customer did not leave a comment.

MOHONNA LEEIA D. 
Rating:
5.0

Customer did not leave a comment.

WOODROW B. 
Rating:
5.0

Great customer service. Quick and friendly

JAMES DAVID M. 
Rating:
5.0

Customer did not leave a comment.

TERRY D. 
Rating:
5.0

ok

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

Zachary W. 
Rating:
5.0

He was very polite and informative.. would definitely return if I need any service

April D. 
Rating:
5.0

Customer did not leave a comment.

Jim M. 
Rating:
5.0

Very helpful and polite

Carolyn K. 
Rating:
5.0

Mike was outstanding!!

William A. 
Rating:
5.0

Very professional and friendly. Great experience

Gwendolyn C. 
Rating:
5.0

Nothing, they are 100% customer oriented

David F. 
Rating:
5.0

Customer did not leave a comment.

Vicki H. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

Mary J. 
Rating:
5.0

Customer did not leave a comment.

Kade N. 
Rating:
5.0

Customer did not leave a comment.

Ronald F. 
Rating:
5.0

Nothing. The man that helped me was excellent. Polite and answered all my questions and made sure I had the right trailer to hall the motorcycle. A nicer person could not have been found anywhere. Thank you for having such a wonderful person to assist the public wish all business had people like him.

marie P. 
Rating:
5.0

Customer did not leave a comment.

Cody P. 
Rating:
5.0

Absolutely wonderful! None of the other UHaul locations in Gunbarrell were able to help with our urgent (thought one trailer was going to be enough but it wasn't! Needed a rental one ASAP). Super friendly, professional and made sure we had everything we needed. Would definitely recommend them.

Kristin B. 
Rating:
5.0

That man was so pleasant and extremely helpful and took excellent care of me..His brother owns the place..Awesome experience..Would Definitely Reccomend

Roberta C. 
Rating:
5.0

Good people!

Brian H. 
Rating:
5.0

Mike as excellent.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

elizabeth H. 
Rating:
4.0

If not the latest system, a computer system upgrade to make it more user friendly would help a little.

Edward F H. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

Miguel A. 
Rating:
5.0

Great service. Very friendly staff. Overall great experience

Tracye C. 
Rating:
5.0

Customer did not leave a comment.

Ronald J. 
Rating:
4.0

I dont believe any one could beat the service I was given.

Patricia H. 
Rating:
4.0

Customer did not leave a comment.

Roberto I. 
Rating:
5.0

Customer did not leave a comment.

Tamra G. 
Rating:
5.0

Customer did not leave a comment.

Josette L. 
Rating:
5.0

Customer did not leave a comment.

Stoney W. 
Rating:
5.0

This facility is top-notch and well-maintained.

Kenneth Z. 
Rating:
3.0

Customer did not leave a comment.

Becky L. 
Rating:
5.0

The manager Mike was an awesome guy to work with, and Ill never use another location as long as he is there at Kool Zone.

Garrett B. 
Rating:
5.0

Very clean climate controlled storage. Owner is very professional and reliable. Very happy customer.

stefano v.  |  Reservation 
Rating:
5.0

Thank You!

RACHEL P.  |  Overall Experience 
No reviews have been submitted for this location.

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