Customer Reviews for TA Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of TA Auto Repair

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Kelly G. on

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Their app for dl pics kept crashing, making us >40 minutes late to start. Then 45 minutes into driving, they call to get the milage. Then 10 minutes later, they call & tell us they gave us the wrong truck & we must come back & exchange it. Um no. We only rented it for a few hours & had almost reached our destination 1+ hour away. Said we'd hurry but not uturn. Guy gets mad. Later we're called by different guy (3 more times) saying he fixed the computer discrepancy & comped us a 24 hour rental for our trouble (still returned it that day). Get the receipt next day & our card was charged an additional $40! Ridiculous!!!

Shaun D. on

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bernadette s. on

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Great people hope to use them again thanks so much??

sam f. on

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john h. on

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Barbara S. on

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TIMOTHY A. on

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Best ever

Richard S. on

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RANDY A. on

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I do not like placing my license online. Privacy issue. Not good for the company. TA AUTO was great. U-haul new policy not a good idea.

Mary D. on

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Donald D. on

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shelly b. on

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Renee J. on

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GO OUT OF BUSINESS IMMEDIATELY!!!!!!!!!!!!!

Jay P. on

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Kenneth W. on

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The pickup location was not what I was expecting. Actually, a bit of a dive. Not very clean, not staffed adequately. Surprisedly, very busy.

carolyn b. on

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Christopher N. on

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Douglas C B. on

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BethAnn G. on

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Equipment clean and in great shape, very good customer service, highly recommend.

Renee U. on

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Staff was nice - very accommodating and knowledgable about the truck

BethAnn G. on

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Tim and Ellen were both friendly and very helpful. Although this location was farther from us, we are repeat customers because we value the customer service we always get there. FIVE STARS!

Brent A. on

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Some difficulty processing my credit cards - but ultimately got to go through.

Deborah S R. on

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Tim, as always was great! Personable, smiling and welcoming. I highly recommend renting from TA Auto Repair.

Joe M. on

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Terry L. on

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kate n. on

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They go above and beyond to meet the needs of their clients! We will not going anywhere else.

Francis S. on

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Timothy A. on

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I was very impressed with the truck. It had 65,000 miles on it and it drove like it was brand new. The gas mileage was great. Very pleased with the staff who treated me like a friend...........If I have need for another truck I know where to go, Thank You.

lori o. on

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The crew at TA auto were awesome super helpful and ready to roll before we arrived after a simple phone call to see if they had a truck .. great service awesome ppl highly recommend this location ... it even smelled nice ! More uhaul locations could learn from this guy !! AAA rating in my book while I was there he put air in my car tire that was flow without me knowing it was low. THIS I STHE ONLY UHAUL PLACE WORTH STOPPONG AT IN JAMESTOWN NY AMD SURROUNDING AREAS !!!

Kathryn A. on

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Jim S. on

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Excellent friendly service!!

john q. on

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Brian S. on

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Kenneth Z. on

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Office is a mess

Wayne L. on

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Nothing! Keep doing the same

Lynn A. on

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Prompt friendly customer service. Van clean ran great.

Shawn M. on

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BRETT H. on

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No complaints; just keep doing what you're doing.

David L. on

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nothing

Carol L. on

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Everything was as they said it would be, very friendly and helpful.

Max M. on

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Penny J. on

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They were helpful and nice easy to work with.

Michael F. on

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Quick and good service.

Mary Lou S. on

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kate n. on

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Rated 100% in customer service and beyond! We recently used their moving services and the team was fantastic!

Angelito M. on

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DONNA J. on

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Angelito M. on

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Angelito M. on

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Best uhaul in the area

GREGORY J. on

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Scott C. on

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Angelito M. on

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Highly recommended

James R. on

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Joseph K. on

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Staff was really helpful. Diagnosed and Fixed my light wiring before we left !

Angelito M. on

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Friendly and helpful staff! Quick and easy to deal with

Andy C. on

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Absolutely nothing.... service and facilities are excellent.....

STEPHEN S. on

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everything went off without a hitch, good folks to work with and the truck was just right,

Christopher H. on

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Ellen saved me! She stayed after her normal work hours to help me with an error in judgement I made for the size of the rental vehicle I needed that day. She was superb and a total professional while being easy to talk with in helping me clean up my mistake. Kinda made me sad I was moving. Thank you Ellen!!!

Jamie R. on

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Excellent customer service, I truly felt like a valued customer!

dan b. on

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Both Tim and Ellen were very pleasant and professional! I highly recommend TA Auto Repair

Douglas K. on

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vanina s. on

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Great service friendly people and very fast.

Gregg R. on

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Randy C. on

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Five star service from Tim and TA Auto. Thanks for all the help!! YOU GUYS ARE GREAT!!

Jan and Henry K. on

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Great service! Friendly, trusting, respectful, responsible owner!

Kyle V. on

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The only issue with the uhaul was the battery. It was dead when we tried to start it to leave the house. We were able to jump start it with our own vehicle though.

Ken M. on

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Friendly helpful staff. I wouldn't hesitate to use this location again.

Stacy S. on

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Olivia P. on

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Excellent service did an amazing job nothing needs improvement

Robert C. on

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Very friendly overall!

Frank B. on

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Jennifer G. on

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Emily G. on

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Paul Archie G. on

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not sure if anything could be improved on, it appears that they already have a good handle on operations now as it is, courteous, helpful, people friendly, what else could i ask for.

Russell T. on

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tHIIS WAS THE EASIEST RENTAL I HAVE EVER DONE, hONESTY, INTEGRITY, AND polite.

pat m. on

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Chris B. on

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kate n. on

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Excellent service and very well kept vehicles.

russ m. on

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Not a damn thing. Ta was very helpful

louis j. on

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Completely satisfied with this uhaul location, used this place a number of times and have had zero compaints to offer.

Robert B. on

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Kevin J. on

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SCOTT H. on

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benjamin j. on

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GEORGE P. on

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deborah t. on

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Ellen (office) very kind & accommodating. Tim (phone) very helpful. Overall: Extremely GREAT service! Thanks a bunch &keep up the good work!!! D.T. :-) 1/30/2019

Craig s. on

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TODD S. on

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Easy, transaction, pleasant to deal with.

Terry R. on

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Joanna s. on

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Randy D. on

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catherine p. on

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but what upset the most was that i was required to return truck half full which it was when i got it--however the gas guage was stuck and it took 40$ and it went to full--I believe i should get at least 20$ of that back in all fairness-sincerely, catherine pugh

nadine o. on

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kate n. on

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Nothing. Experience was great.

robert l. on

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Fast and friendly service.

David B. on

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Andy C. on

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kate n. on

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kate n. on

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kate n. on

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