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Coleen W
Customer Reviews for Tammys Auto Body
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Tammy was amazing to work with! Highly recommend!
Ashley DNot sure where I was to drop off the trailer. Nobody around that I could see. Found a spot across the road from Tammy’s that had other U-Haul stuff and unhooked.
Mike UAwesome
Clark HTammy checked me in and all was good.
daryl sTammys was friendly and helped us rite a way, we were very pleased with our rental.
daryl sKeep up the good work
Brian GFriendly and helpful personnel. Good experience dropping off.
Douglas LTammy's, R&S Repair, and Kramer's Towing we EXCELLENT! Truck broke down with spindle bearing issue. (There's lot more to this, just briefly though...) U-Haul roadside didn't contact Kramer's until more than 6 hours after U-Haul truck broke down. Apparently U-Haul roadside only uses text/email to notify their partners of need. Extremely disappointed with U-Haul roadside!
James KDropped off truck at 3:30 pm on Saturday, no one there. Very small space
Annette HTammy is so sweet and helpful.
Jeffrey MVery friendly service
Katja BBe sure to there's no caution lights on ,and dealt with .
Marvin KTammy kittle, the owner even came back after hours to help us check back in. She had just left for the day but truly accommodated us.
Anita Wit was great,don't know of any thing right now .
Clark HTammy is awesome!!!! So sweet and caring!!!!! The trailer I got had a bad vibration to it and I suspect a leaf spring.
Jeff MExcelente
Juan CTammy is always helpful when I rent from her!
Susan WAllow more than one photo per section when picking up. Request identity verification during reservation process, not while at pick up. That was extremely irritating since crews were waiting to load. Allow a pre inspection extra photos and comments for anything else not listed in pre inspection. Ie: instrument cluster has crack in plastic but nowhere to state that our show that. I notified Tammy immediately. Pre inspection didn’t ask for inside box cleanliness. Only allowed for one interior photo but needed several areas photos. We cleaned others messes. All exterior checks and photos only allowed for 1 photo but there were several more needed for other scratches that didn’t have “x” sticker on them. Also notified Tammy. Truck was easy to get other than that. Tammy was great and I will use her location again
Allen ATammy, great person right there to unhook trailer recommend this location to everyone.
Clark HI wish all uhaul places and people where as nice and friendly as Tammy I don’t know what your paying her but it’s not enough!
Zach WMy only problem was that the Haul app as well as the browser kept crashing and refused to recognize my log in when I tried to return it early digitally. Super annoying. But that's the only issue I had.
JENNIFER RWe received excellent service from Tammys. The rental pickup process was quick and easy, the truck was ready before we arrived and Tammy was friendly and very helpful. Overall an excellent rental pickup experience.
Jeff BI was charged for extra miles when I was told I wouldn't be. I had to pick up from this location because I set up pickup in grand island and there was none available. I was told a free day with free mileage to grand island. Then I could return to Ord. Still got charged the miles.
ROBERT HMore trucks
Steve FGet the right size truck they requested closer to customers location. And have all equipment the customer needed in 1 location. It should not be the customers responsibly to drive all over hours away to get what they need. Tammy's Auto body was friendly it's U-haul that has a problem.
Crystal Sthe windshield was so dirty I had to stop at a gas station to clean before driving.
MIchael WFriendly and great to work with!
SHIRLEY ATammy was right on it. She guided me back into the drop-off location and off went the trailer. Very fast and a pleasure to work with her. She runs her own custom auto restoration shop and has many photos of her excellent work. Thanks, Tammy
ROBERT BTammy went above and beyond to help me when I had problems checking in on the uhaul website. Thanks to her, I was on the road quick. She was very kind and patient and I would recommend her shop to anyone.
Jennifer MEasy drop off. was treated well.
thomas bBest service every. Felt like a family member was giving me a hand!
SUSAN KGreat customer service!!!
Staci HWas easy I just dropped it off
jaime tTammy did a great job helping us turn in our truck. Very pleasant and helpful.
Rick WNot much room to park trailer, but the business is new to U-Haul...maybe they will be able to move some things around as time goes on.
Michael U