Customer Reviews for Tate Family Foods LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tate Family Foods LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Debra R. on

Rating:

Ashley is very helpful. Also Uhaul was helpful by giving me a larger truck when they did have the one we needed. They did go up on the price!

Bobby D. on

Rating:

Customer did not leave a comment.

Joshua M. on

Rating:

Excellent customer service, will definitely do more business at this location!

VINCENT P. on

Rating:

Company policies stink. Personal at locations are professional and helpful

Jerry H. on

Rating:

Nothing!.. Ashley was Top Notch in service... u-haul is very lucky to have her. Only one problem... I wish there was more stars I can give. Because she is one.

Vincent D. on

Rating:

Drop off was not staffed, nor was there a sign on the door with instructions to go into the mini mart adjacent for help. I called a number that was posted on a sign and spoke to a woman who explained she was off property but “she’d send someone down.” I have no idea what that meant so I waited and waited and finally called back when she told me to “go next door and ask for Ashley.” So off I go into the mini mart that has no U-Haul signage asking for Ashley. Fortunately Ashley was behind the counter and she was helpful but complained she didn’t understand her bosses instructions to go next door as she was “busy working on pies.” The drop off was not smooth and I will never use this location again. It was a total circus and wasted time on a day that was already short from a 27 hour drive. I felt like I was a big inconvenience for this location and it was a total disappointment.

Janada J. on

Rating:

Customer did not leave a comment.

jameson S. on

Rating:

Customer did not leave a comment.

Samuel Y. on

Rating:

Customer did not leave a comment.

Janet B. on

Rating:

WAS EXTREMELY PROFESSIONAL AND FRIENDLY. NO IMPROVEMENTS NEEDED. VERY HELPFUL IN AN EMERGENCY SITUATION. SO THANKFUL THEY WERE THERE TO HELP.

Johnatjan C. on

Rating:

Customer did not leave a comment.

jennifer N. on

Rating:

Had to wait on management to come from the store next door to be waited on. I was charged twice for an appliance dolly but was later refunded for the amount. The computer was never on and plus I was speaking 3rd party thru the lady and someone at uhaul.

Greg S. on

Rating:

Customer did not leave a comment.

Jazmine H. on

Rating:

Customer did not leave a comment.

Richie L. on

Rating:

Customer did not leave a comment.

Laura C. on

Rating:

Customer did not leave a comment.

Stephanie C. on

Rating:

Customer did not leave a comment.

Louie W. on

Rating:

The people were very nice, and helpful.

BECKY K. on

Rating:

Needs to speed up service just a little took an hr. Just to fill out paperwork.

April B. on

Rating:

They tried everything to get me a refund for the extra day that I was charged for. I only needed one day and had been charged for two. They kept apologizing and it wasn’t their fault I was overcharged.

Alice T. on

Rating:

Customer did not leave a comment.

LILLIAN N. on

Rating:

Ingrid was very pleasant. Nice friendly attitude and smile.

Geraldlynn B. on

Rating:

Service was great. Ingrid Headen did a wonderful job. She is ths best. Thanks for everything.