Customer Reviews for Tazewell Pike Market

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tazewell Pike Market

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Roy S. on

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I had to attach/disconnect the trailer myself as the store attendant was of very little help. I understand this is not your typical U-Haul store, but I would think this location would become a liability to the company.

Tyler B. on

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Kathleen S. on

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teresa J. on

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Paul K. on

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Billy R. on

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howard C. on

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was ripped off and got no help from your hotline will use budget from now on

Joy R. on

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Samuel L. on

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The trailer’s brakes did not operate at all and I didn’t know you couldn’t return the U-Haul at any location. I had to drive the empty trailer back 25+ miles to the same place I picked it up causing me to have to pay for another day. The straps were very warn out and ripped as well making the entire trip with my vehicle very dangerous and nerve racking.

Cacy M. on

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Michael P. on

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Ifedinma N. on

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kelly T. on

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Overall experience was good, just had some issues with my ramp, it broke and I could not slide it back in? I'm not sure the equipment was checked throughly

Justin D. on

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Dealer was rude and not helpful at all. Put in the wrong drop off address so I had to call U-Haul and waste 30 minutes of my time to get the drop off location fixed. Dealer wouldn’t even mark scratches and dents on trailer kept telling me not to worry about it. Definitely would not recommend getting a U-Haul from this dealer. It’s worth a little bit of a drive to not have to deal with rude people

michael E. on

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Paul K. on

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Rick C. on

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Location is a convenience store. Trailer was sitting in dirt with hitch jack sunk down. Too low to mount to truck. Had to pry it up and place bricks under it. Then "clasp" on hitch mount was rusted closed. Had to use hammer to free it up. Clerk in store wasn't going to help.

KENNETH B. on

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I had to go to 5 U-Haul locations the second one had what I needed but sent me to another so they could close up. The one they sent me too did not have what I needed. Waisted a tank of gas because of it and extra time.

Bill O. on

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Adam I. on

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Tim V. on

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Robert H. on

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I stopped to refuel the truck and saw his UHaul sign.

Robert S. on

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Brad E. on

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Anthony O. on

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The transaction was fast and effortless. I like it when it's quick and easy.

carlamarie D. on

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Judy M. on

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Nothing everything was GREAT!!

Michael D. on

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Paul K. on

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Ernest H. on

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Maybe put some kind of crank on the tongue

Terry P. on

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Paul K. on

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