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Jose M
Customer Reviews for Technics Auto Body
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful and service was smooth.
Melanie LDid the online "Check In" and the lady I talked to at the pick up site was very fast and efficient. Took only 5 minutes to get the van and drive away. Van was perfect, everything worked well. Can definitely recommend this rental location!
Markus HReserve a truck Dolly and it's not in the van. The man who helped me pick up the equipment was slow, as if asleep. That's why I lost a lot of time to pick up the van. thank you
Wilmer DNothing. You're doing great!
Sebastian DSelf check in didn’t work no code was provided. Dolly was not provided as per order I booked a vehicle at premises at San Francisco later a day before they ask me to go to San Bruno which added double digit miles. Overall a poor experience
Izak EGood location to rent and a very friendly staff
Jesus MThe van had great features like the back up camera, automatic locks, and cabin lights. The process for pick up and drop off were very straightforward. The van had stickers indicating points of damage which was helpful for indicating pre-pickup condition. My only minor complaint was that the tank was only 3/8 full at pick up but was not a problem since we were only using it locally.
Janessa CQuick easy pick up . Only needed U-Haul to pick a up couch .
Christopher JLocation was easy to find with onsite parking, team was efficient helping me get my truck and items to get moving quickly, team then went above and beyond checking in the truck, making sure everything was great for me and even topping off air in my personal vehicle tires. Great experience, will rent from here again.
Brandon Si returned the truck and immediately dropped the keys in the drop box without prior knowledge that i needed to take pictures and note mileage info etc. it would have been helpful if the location representative explained or warn me of the drop off process as this was our first time. drop off was after hours, no one at location to assist.
Lien NAs usual, Imelda was very accommodating and polite. She knows what shes doing. Thank you very much Imelda.
Orlando MGood location for drop off if you are in San Bruno California
Lee MExcellent customer service. I will definitely rent from this location again. Regards, Darline Kafka
Darline KIt was the 2nd time I rented uhaul this month here at technics auto body location and they were both have excellent services. For sure next time I will go here first before anywhere else even it's a little farther. It just a little harder to find parking if you decided to leave your car when you rented.
Leo UI suggest not charging late fee when - the customer is late for less than 1 hr, and when the truck is not booked by someone else at that time. I was charged late fee when I was late by half hr and truck was not booked by anyone until next morning. Otherwise, I might end up overbooking (say for 24hrs) next time even if I need it for 5 hrs.
Kapil DWanted to use truck share but website wouldn’t let me, staff at location was very helpful
JASON Ghonesty. . .
ALVARO PThe lady offered to help me with the check out.
David AVery friendly and helpful staff at this location.
Raz DImelda was so helpful Place was convenient . My love did not work but it was on our side so we did not go to our destination. UHaul appropriately refunded the rest of the money . I love UHaul !
Julieta GImelda was really helpful and accommodating.
Orlando Mn/a
Eduardo TThe electronic check- in seems to be a good idea but requires a lot and wasn’t as quick as I thought it would be. I also wish I’d known it was going to ask for all those pictures at check out before I parked and turned off the car. That became a bit complicated to do afterwards. Overall, if I try the same way next time, I know it would be faster. I’m sure with some updates, this option will be stronger and more used.
Nnenna OGood customer service. Allowed me to park my Own vehicle at the parking lot while I checked out the uhaul for a brief time only.
Michael RStill haven’t received my receipt
Jason GKeep doing the good work
Manuel BVery easy pick up and drop off experience. Gas filling part felt like little deceptive but indicator did not really move when we filled up gas. Anyway not a complain just an observation. Thanks Uhaul.
Durga COrdered a dolly and moving blankets. They didn’t have blankets, so removed that from the contract. However, there was no dolly given to me. Now, I’m being charged for the dolly fee $12 and a missing dolly fee of $75. It will take 2-3 days to resolve and I’ll just have to stay on top of it. Thanks for the headache!!
Jonathan SExcellent services and great customer services!
Jose MExcellent experience
Alyssa MLady was super helpful and kind! I absolutely recommend this place for renting trucks!
Jeongin sThe U Haul app itself is unwieldy and not that easy to navigate. U Haul changed the equipment provider was changed but my account was not updated until I texted. Also, there were no followup instructions on how to get the keys to the rental. This provider, though, was very helpful and I was glad they were open today during the Thanksgiving holidays.
Jim BThe light from inside the truck is not working. I moved during night time and its very inconvenient. Imelda she rocks though! She got an excellent customer service skill.. shes the best
Ryan cAllow future customers to rent regular vans and also pick up truck.
Angel AThe owners were so accommodating and friendly, especially the woman who checked us in, I think her name was Imelda. Their location was easy to find and very clean, so was the U-haul truck. When I need a truck in the future, I will request them
Jeanne OHow more vehicles
jarell aEverything was great. Can't think of anything left to improve.
Savitri HWebsite did not allow me to add the insurance for some reason. The person on-site was able to add it for me, as well as add a 2nd driver.
Betty HEverything went according no improvement needed at this time.
Channel BParking was tight, but otherwise great service.
diana aThere is no parking facility at this location and I had to park my car far away while renting the Uhaul truck. This is my only complaint.
desmond tThe place was good. The staff was nice. Asked my to ask him if i have any questions. My issue was 1) they key was bit in my assigned box. 2) it took about 15 minutes waiting on customer service to switch trucks. 3) check engine light was kn the whole time and it smelled like gasoline. I spent $45 to drive 44 miles. A person in a car pulled up next to me and said theybrhink the car is leaking gas. He said that whenever i accelerated the truck, gas would shoot out of the tail pipe.
Rajeil P