Customer Reviews for Terry's Auto & Towing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Terry's Auto & Towing

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Caitlin H. on

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natasha M. on

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I initially tried to schedule for pick up the computers were down, i was then told to just come in and pick up the uhaul and got there and there were no hauls. I spoke to a operator and she made a appointment for me to pick up a truck at 4:45 at a location that closed as t 4:30.....I practically begged for them to reopen to give me a uhaul......tried to call customer service and they hung up on my 3 times

James E. on

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I was extremely disappointed that the pickup location was changed. Rather than permit me to pick up less than 4 miles from my home I had to go almost 30 miles each round trip to pickup and return. That is why I reserved several days before I needed it. Unfortunately Uhaul is the only game in town so apparently customer satisfaction doesn't really matter

Ryan K. on

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jorge S. on

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Brian M. on

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Jason D. on

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Joy C. on

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The tires on the van were sub par. The location was a junk yard with a horribly potholes drive. I will not be using this facility again. Completely unprofessional facility.

Anthony G. on

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You should not use this place at all. It was so creepy. Like something out of a horror movie. I would NEVER go there again, not even in broad daylight. Not worth it under any circumstances. Every single person who was with me (thankfully I was not alone) agreed with just how creepy and uninviting this location was. Close it immediately.