Customer Reviews for The Attic Furniture & Home Goods

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Attic Furniture & Home Goods

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Ronda F. on

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Clean the truck prior to customer taking it. I had to deep clean the vehicle it was so dirty inside.

Nishant J. on

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Customer did not leave a comment.

Jessie T. on

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Truck was dirty and items not all available and the dolly that was was not secured.

Sarah S. on

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No clear parking area for uhaul. Parked by open dumpster and broken furniture from the store.

Megan P. on

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Customer did not leave a comment.

Michele O. on

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I feel they need to have more U-Haul signs and details on their door for after hours drop off. Otherwise the place is great

Christian Jon W. on

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Julie R. on

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Eileen K. on

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Little confusing on where to actually go to pick up the vehichle. Was not well advertised . Once figured it out people were very nice and helpful though.

Janette T. on

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KARL R. on

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norma N. on

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all was good

Heidi C. on

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Everything they quoted me ended up tripled as expensive in the end. We paid extra for them to pack us up too, didn't quote us right on how big the truck needed. We ended up needing two trucks instead of one. They said at best We might need an extra trailer never mentioned needing an extra truck. We could have been stuck with out an extra driver or having to get rid of stuff. We ended up paying double on labor hours with extra help from family to pack the truck. Was only suposse to take 4 hours, it took 8 with extra help from family. We even made it easier having most of it on the main level or in garage. They told us that would shave extra time on labor even more. Screwed up the reservations. Had to pay a penalty for turning the truck in late. He didn't make the reservation right. Made the first truck right not the second one. They didn't take extra care of heirlooms after constant reminding them. Then associate lied about it. Had I not caught it, they would have been broken in the move. Very nice people to work with initially.... won't call you back after you get sucker punched one last time with a penalty of late charge for their reservation error. Thanks The Attic... you over all tripled my moving bill and take no responsibility for it. They were happy to take my money and with a smile in his voice...."God bless you!" Go some where else! Save yourself the extra stress! Very unhappy! Very dishonest people!

todd K. on

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Christina B. on

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Customer did not leave a comment.

Sarah P. on

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When they called to confirm my appointment , I heard the staff on the phone talking crap and the man on the phone said “ what the fuck “ while speaking with me , they also said my card would be charged at drop off , they charged my card $62.99 right away and then at drop off tried to charge $52.99 more , I went less than 22 miles in town only . They also did not check the gas and charged me $33 saying I didn’t fill it back up when it was exactly at where I got it ! And not only that I made my reservation online , they texted and called me to confirm it , and when I got there they had lost it and didn’t have the size truck I needed ! I’ve used uhaul twice in the past two weeks and both times have been horrendous so far . I recoomand going else where !

Linda T. on

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Parking is so limited