Customer Reviews for The Attic Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Attic Self Storage

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Tina B. on

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I feel I was charged way to much to use this truck for less than 12 hrs to move 2 items and your app was very difficult to use.. I left more gas than asked for in tank but yet still got charged more money than what was on receipt on next day ...i would never recommend this uhaul to anyone nor will I use you again I would rather pay a company with men to do may move for same amount next time

Mark L. on

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Ayleen C. on

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Vincent B. on

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patsy H. on

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The attic staff is amazing.

Jennifer R. on

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Deborah F. on

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Ronald R. on

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The people at this location are awesome. Friendly and helpful! Good Job!!!

Leo D. on

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At the attic self-storage they went out of their way to help me and make my experience as pleasant as possible

Biagio L. on

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Charge the going rate for gas so I don’t to stop to fuel up.

Margaret S. on

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Excellent employee service very helpful

Lee P. on

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Ron E. on

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Arthur R. on

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A little confused on the billing. We took $19.95 for van and $.59 per mile and rep said they figure best cost on return. Didn’t get final bill until several hours after returning the van and looks like a one day rental at $79 plus miles at $.29 per would have been cheaper

Ralph B. on

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Excellent personnel and service

Ron E. on

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CHARLES A. on

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When i rented a cargo van yesterday I traveled total of 9 miles and was charged for 1.5 gallons of gas $6.00 which I consider a rip-off I would never rent from this location again

Lee P. on

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Laurie-Jean H. on

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JEFF D. on

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easy pick up, easy return

Glenice T. on

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Jeff D. on

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Thomas G. on

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Joseph B. on

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Dennis M. on

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Ron E. on

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These folks were awesome. Truly the best I ever had!

Joshua G. on

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Robert R. on

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Excellent location, the front desk ladies were very helpful. Thank you!!!

Brenda E. on

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The Attic Storage and U-Haul rental is Fantastic! I rented a U-Haul van. They are so customer friendly and easy to deal with. Simple process and great prices. I highly recommend them. Brenda E.

Janet H. on

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Duane C. on

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Best experience ever! Fast efficient service from very friendly people. Could not have gone smoother.

peter S. on

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Lester F. on

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Tom O. on

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Don G. on

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Be sure to advise of an insurance charge. My fault to not check but never was the charge for insurance mentioned, only fee mentioned was for the rental. Was an unwelcome realization to find the additional charge. Not good business to sneak this in,especially since my insurance covers me. Should be credited to me.

MICHAEL P. on

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Donald F. on

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I was charged $31 over what I was expecting to pay because the estimated mileage had not been figured correctly. with the me giving the correct address as indicated on my paper work the miles should not have exceeded what I drove because I drove straight there and to the drop point very disappointed

David B. on

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I have NO complaints whatsoever with UHaul location. My beef is with UHaul, its unnavigable website, and its slow, uncaring and ineffectual customer service. Spent 2 hours, with many unsuccessful tries on website, and after failure, at rental location, along with long telephone delays waiting for customer service, both of who customer service reps could not fix the problem or close out contract at drop off. If UHaul cannot treat its customers better, they shouldn't and won't be in business much longer. So much for my 40 years as a UHaul customer with no major issues. Where are the review questions for UHaul website and customer service?

Carol W. on

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Phillip H. on

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Drop off was very organized and quick.

Robert Z. on

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CATHERINE S. on

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Alford H. on

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Rick H. on

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My rental was ready to go when I showed up. Everyone there was polite, knowledgeable and got me on the way quickly.

Martin J. on

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See you again. Maybe in 2020. Working on plans to return to Venice.

Ken L. on

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Rented Uhaul on 2 occasions, both times the experience as good as it gets, also used them for climate control storage for a couple months. This place is spotless with cameras everywhere. A+++ Staff

Gleen E. on

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Truck we used had a worn out ignition switch - key hard to get in and out even started without the key a couple of times - should be replaced

Matt Z. on

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DEBORAH R. on

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Very nice people. Very clean unit. Price was excellent. Highly recommend

Judith G. on

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Ken L. on

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I have been a UHAUL customer for many years, this by far is the best location I have ever worked with. A+ / 5 STAR

Seth F. on

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Friendly and courtesy owner and staff

rhonda P. on

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Not a whole lot,everything was excellent.

David M. on

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Dan J. on

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Jeff B. on

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Nothing. The people t the attic were kind and courteous. They made the rental easy and painless.

William C. on

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David F. on

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chris R. on

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Robert C. on

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Love the online registration. This location made this process a pleasant process.

Tom B. on

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Great friendly people, everything went great!

Jimmy T. on

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nice ladys and friendly service

DENISE LYNN W. on

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Awesome service..friendly..

Johan K. on

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SILVANA L. on

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The access hours are not convenient for people that work.

JAMES D. on

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The hours were short since most people would work till 5pm and being closed on sundays only gives 1 day...(saturday) to get your stuff out. Maybe some small time frame on Sunday to help out.

Tiffany D. on

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Michael Q. on

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BOBI H. on

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nothing just keep it up

David F. on

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Melanie P. on

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scott C. on

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Best rental ever!

Ray B. on

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Keith M. on

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Happy with rental. Thanks

Lawrence D. on

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BLYTHE L. on

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Robert H. on

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Michael Q. on

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Stop including a dolley and blankets mounted inside the truck. I didn't order them and they just got in the way. And since no one told me I would be charged if I used them, it is blatant unethical business practices.

sandra C. on

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All the metal corners in the interior are very sharp and not friendly to skin. The plastic/rubber floor is very flimsy, and won't wear well. The white paint in the interior cargo area,is very minimal,and can't be cleaned,any amount of cleaning.....removes it.

Nancy N. on

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gary G. on

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pam D. on

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Originally went to White Cement. They were out of the vehicle I needed and sent me to the other location. Both locations very friendly and accommodating.

Angela W. on

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Brian N. on

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Phillip S. on

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MICHEAL R. on

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Joe A. on

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truck leaked water , furniture and clothing wet, wipers did not work.

Tim L. on

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The service was great. I picked up my truck after closing and the owner/manager showed up for something else and took the time unasked to help with the rental. My only complaint, and it's nit-picking, was the trucks were parked in large puddles of water. My shoes were soaked after getting the truck which made for a long uncomfortable day moving.

Richard R. on

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Great friendly people running this location !

william M. on

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the mini storage warehouse I rented from in venice florida was excellent, very nice ladies who really cared.

Veronica D. on

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The bag was open for the moving blankets because the zipper was broken. The dolly wasn't attached either. The gas was only 1/4 tank full they also didn't go around the whole uhaul with me before giving me the keys to check on dents etc. I ended up being charged a bunch because I expected everything to be good

richard K. on

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Kenneth A. on

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Leo G. on

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Richard C. on

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This was a very professional operation. I will definitely rent there again.Everyone was very friendly and helpful.

Harry B. on

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JOSEPH R. on

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Robert S. on

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WILLIAM A. on

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Nothing to improve. Very pleasant staff. didn't make us wait until exactly 9:AM. They were there earlier, and got us off to a quicker start for the day. Which we really appreciated. We will recommend, or use attic self storage in the future.

Harold V. on

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This location was excellent, very neat and clean with friendly and courteous staff. However, the reservation was made for pick up at another location and we did not get an email explaining the location had been changed, This was very confusing and we went to the other location first. The other location was not as nice so I’m glad we ended up at the James St. Location anyway.

Robert S. on

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Nothing. Absolutely awesome

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Very clean, helpful and friendly staff. Great experience.

Chuck C. on

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DOMENIC B. on

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Very nice employees

Matt S. on

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