Customer Reviews for The Brickyard

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Brickyard

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

ANGELA M. on

Rating:

Excellent Service Thanks again for your help!! Angelia & Nora

Mario A. on

Rating:

I was treated very nice very courteous And I was in there and out they took care of me very well and i appreciate it.

Daniel L. on

Rating:

Friendliest people anywhere. Helpful, professional and quick. Excellent customer service.

Connie R. on

Rating:

Customer did not leave a comment.

JOHN Y. on

Rating:

Excellent service

WILLIAM N. on

Rating:

Staff was enjoyable to deal with - very pleasant and know the products.

GERICA D. on

Rating:

When I got my uhual the lady said that the reason it was left under E for gas is because it had been sitting for a while while police finished investigating it because someone had tried to steal it. She then told me it was the only 10 ft she had so she took a discount off of $28 and told me because i picked it up on E u return it the same way to my one way drop off. I put the entire $28 in the tank and drove 44 miles to to drop off location and the guy was super rude and would not accept the truck because it was only on a quarter tank so I called the lady and she explained to him that the gas is above the way I got the truck. He got off the phone and still tried to charge me $35 even though she had just explained it to him and wouldn't accept the uhual. He was very mean and yelling at me and told me to just leave the truck without even finishing all the paper work and every thing . He just wanted me to leave because I continued to explain that they cannot change rules or payment amounts after I've been told one thing.

Robert D. on

Rating:

Great friendly service !

alfredo C. on

Rating:

Everything was great thank you

Glenn M. on

Rating:

Customer did not leave a comment.

Glenn M. on

Rating:

Awesome people very helpful and w

EINAR L. on

Rating:

The box where we put the key upon return also has a slot for contract.A bit confusing.Are we supposed to put the contract into the box? Very friendly staff and definitely a business I will recommend!

Douglas A. on

Rating:

Customer did not leave a comment.

richard N. on

Rating:

Customer did not leave a comment.

Daniel R. on

Rating:

it was a great experience if there was a down side it was the computer was very slow durning the transaction .

andrew B. on

Rating:

The customer service at this location was fantastic. 10/10

Angel m A. on

Rating:

Great service

ray N. on

Rating:

Customer did not leave a comment.

shalana S. on

Rating:

Explain all of the outrageous charges

Bernard T. on

Rating:

Customer did not leave a comment.

Patricia P. on

Rating:

Tires looked bald, and were a concern. Staff was helpful and offered to change out truck to find one we preferred.

Crystal S. on

Rating:

Customer did not leave a comment.

ray N. on

Rating:

Customer did not leave a comment.

Chyrl B. on

Rating:

The team at the Brickyard were absolutely amazing. I felt like family by the time I left. I would highly recommend this location

Paul H. on

Rating:

Customer did not leave a comment.

Kayla B. on

Rating:

Customer did not leave a comment.

Jason D. on

Rating:

Customer did not leave a comment.

JOHN Y. on

Rating:

Friendly people

Orlando R. on

Rating:

This is always my first choice of Uhaul rental places to check for when I'm looking to rent equipment. They alway do there best to get what you need to make your move go good. If they don't have what you need" they'll fine a location that will have it for you.. As always Thanks!!

Christopher K. on

Rating:

Customer did not leave a comment.

Michael H. on

Rating:

Customer did not leave a comment.

delia L. on

Rating:

Great customer service!! We will do business there again.

Norseika R. on

Rating:

I had a few issues with my rental, but the staff at the Brickel Location, Angel & Barbie, were phenomenal!! Thank You for all of your help and for giving me such excellent customer service. N. Rodgers

DAVID B. on

Rating:

Customer did not leave a comment.