Make sure your workers are friendly.Vanessa W.
Customer Reviews for The Gettin Place
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Pam M.
Customer did not leave a comment.Jessica M.
Awesome place clean equipment very friendlyJeff S.
At first appearances the truck looked great. When I pulled out the seat belt latch on the passenger side I found a melted chocolate bar behind the seat. Empty water bottles were left in the storage area under the passenger seat. The power steering was acting up after picking upHarry D.
Customer did not leave a comment.MEGAN M.
Customer did not leave a comment.George R.
Customer did not leave a comment.Darrell S.
Customer did not leave a comment.Dawn W.
Customer did not leave a comment.LORENZO T.
Customer did not leave a comment.Alfredo F.
The trailer had pieces of broken mirror inside when I got it home and opened it.Mark R.
The app did not work for me. The man at the facility was extremely helpful.Laura G.
Dealer was a great guy. Definitely recommend.Harris F.
Customer did not leave a comment.BRIAN C.
Customer did not leave a comment.Rodney G.
Customer did not leave a comment.LISA B.
I am owed $10 plus tax from UHaul. The pads were not present nor received. Please refund immediately!Michele S.
Very unprofessional, not up front with actual charges, drop off point caused fraudulent charges.christy C.
It was Great!Angelica H.
Convenient Location. Friendly personnel. : ) Return was early on Saturday 05/09/2021. Was hoping for a discount for an early return. Please accommodate if this is possible. Sincerely, Charles ThomasCharles T.
Nice PlaceRandal Y.
Customer did not leave a comment.Steve A.
Customer did not leave a comment.Kenneth P.
Customer did not leave a comment.Lisa W.
Customer did not leave a comment.TERESA G.
Thank you.William G.
Nothing. Everything was great .!!! The customer service, equipment, and location. I will definitely recommend this place !!!!!!!Sonia L.
Customer did not leave a comment.Jay S.
This was the best experience I've ever had with rentals. The owner of the store I rented from was very professional and made everything easy. I will be using U-haul again only because of the owner. Thank you.Larry B.
Quick hookup with online check in. I was only there 10 minutes!Mark F.
Trailer was not clean. It had a black residue on the floor.JOY M.
The person at this place said he wasn't aware of how the uhaul app worked. He informed us he was not actually open for business; even though he had the sign "open" displayed on his business and he was putting merchandise on the outside of his building.Stanford C.
Customer did not leave a comment.Luvenia M.
Customer did not leave a comment.Jennifer S.
Customer did not leave a comment.Esther R.
Customer did not leave a comment.Mike M.
Uhaul needs to fix open hours for locations as they do not match.Justin O.
Customer did not leave a comment.Cierra A.
Car did not fit on dolly. Local rep was nice and said he was sorry did not work out but still I wasted my money on something that did not work.Carlos R.
He needs a larger lot.leann K.
Where originally I reserved my dolly the day i was going to pick it up they gave it to someone else and send me to another location in Allenhurst after that they didn't attended me and send me to another location at Allenhurst and it happened the same and send me to Glennville after arriving in Glennville it took a bit but finally picked up a available dolly. This whole process took like 4 hours and my schedule was ruined, will appreciate if i get a refund back because this is not a way to run a business if I reserved something why give it to someone.David R.
Customer did not leave a comment.James C.
Best uhaul experience love this placejoel R.
Customer did not leave a comment.Matthew P.
I just dropped a trailer offTroy G.
Customer did not leave a comment.Marilyn G.
What you could do is actually listen to your customer. Instead of looking at the physical contract we had in our hands which showed we were given 5 extra days on our contract you said it'll work itself out and drained all the money we had in our bank account for late charges we didn't actually acquire. Due to it being the beginning of the weekend our bank wasn't open to fix any errors on your part. So here we are in a new place far from friends or family and our bank is overdrawn due to you and no way to get it fixed until they open again. So, thank you. We are lucky to have everything we need for our 4 young children, and not completely up shit creek due to your lack of customer service.Rob B.
did not drop off at this location, Drop off was in Litchfield park, AzBRUCE W.
Friendly employee, easy drop off, quick and efficient. Lots of overgrown grass but the ease of drop off was most important! Would certainly use this location again!Gerald R.
Very helpful, easy to work with, highly recommended.ROBERT C.
The guys who helped me went above and beyond the call of duty in serving me. Could not have been more helpful.MIKE H.
Make sure the people that are renting your trucks are actually open when they are supposed to be.Daniel L.
when a customer makes a reservation at a specific place have the equipment at that place, do not change locations, then at the new location not change locations on the day the customer is supposed to pick up the equipment to a location 30 minutes away from where the customer reserved the equipment and where he needed the equipment.Gerard H.
Customer did not leave a comment.Celesta B.
Not a thingRoberta M.
I was told that the trailer would be available for pickup at 9:30 am and no one was there until 11:00 am; so, I had to wait.bob J.
I always receive excellent service at this location .alexis C.
Note that you don't take the prepaid cards on the siteReTonya C.
Customer did not leave a comment.Michael G.
Nothing I can think of.Richard S.
Customer did not leave a comment.Robert H.
Customer did not leave a comment.darrie R.
Customer did not leave a comment.robin N.
Joe was fantastic and assisted me in a quick and professional manner. Very responsive at my questions and concerns. Hooked up the rental trailer and ensured proper safe connections. Great locationrichard Y.
Joel was excellent while showing us the truck and answering our questions. I will definitely recommend this location.PRISCILLA R.
Easy access and friendly staff!!!!Robert C.
Great place I leased equip here before and will again.Roy N.
I had to come here a few hours before they closed an hour away because U haul never gave me a confirmation or a pick up date. I also had to get a smaller truck since they were out.Jayson G.
Customer did not leave a comment.Walter F.
Customer did not leave a comment.Signe A.
Customer did not leave a comment.corey D.
The service was great, very helpful!luis C.
Customer did not leave a comment.John B.
My son n Law name wasn't added as we asked when we both was in office. I know the contract was redone 3 times. Your 1800gouhaul manger needs some customer service skills.VELMA E.
Self pickup went very well.Roger O.
Customer did not leave a comment.Jay H.
Customer did not leave a comment.tammy G.
They were great and very professional.William B.
I used the zip code for my area to do a local move. The location that was given was in a neighboring town. The actual move was only 10 miles or so, but I got charged extra for miles because of the distance between the pickup location and the place of the move. Very annoying to say the least. Will think twice before using Uhaul next time.Tab M.
Customer did not leave a comment.J Martin A.
He was very helpful and really nice personLINDA S.
Customer did not leave a comment.Karen W.
Was very friendly and helpfuljohn L.
Joe was helpful and friendly.Connor S.
Customer did not leave a comment.ALEJANDRO L.
Customer did not leave a comment.Martha O.
Customer did not leave a comment.jesenia V.
Customer did not leave a comment.Jeanette K.
Customer did not leave a comment.J. STEPHEN P.
the cost of the rental should show the cost of mileage as well . to see the full deal!!JOHN T.
Customer did not leave a comment.richard B.
Customer did not leave a comment.Carlos B.
Customer did not leave a comment.mark B.
Customer did not leave a comment.lee N.
Customer did not leave a comment.Randy P.
Joe was very helpful, knowledgeable, and courteousSheryl L.
I did not make my reservation for this location. I made my reservation in Statesboro and they gave away my Uhaul to someone else I guess, so I had to drive 45 minutes away to Glennville to get it. The staff in Glennville were so nice, but I was aggravated that Statesboro didn't keep my reservation.Taylor S.