When we reserve a 26 foot truck, do not give us a 10 foot truck !!!
sean B.
Customer Reviews for The Local Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing, local store was the only part of my move that went right. Thank you.
ralph S.Awesome service!!
jake C.The Local is a great place, and the UHaul rental was super easy -- both in picking up and dropping off!
Heather S.They made it super easy and quick.
Joseph A.Very good equipment. And a staff that is professional and works with you. Will always choose the location for rental needs . R.V
RON V.She was excellent. Very helpful and friendly.
Cliff T.Nothing, it was great
George E.excellent customer service at this location
DANIEL D.No improvements needed. Everything was great and efficient.
melanie B.Thanks for the help
Pam H.This is the beat place to rent from I rent uhaul a lot and this location is always very helpful quick and efficient. Great people. great experience.
Daniel C.As much as the owner was very nice, he was extremely busy & took a great deal of time. We waited around for an hour and a half before we could leave .
Donna D.Nothing, service was very nice and kind. I'm deaf and we were able to communicate well using notepads. I consider this above and beyond because it's been my experience that not very many people are willing to write thing down so I can understand what's being said.
Christopher M.The gal helping us turn in our rental was so helpful, personable, and sweet!
Stephanie E.Always tell people that 10 foot trucks do not have pull out ramps.
Dawn B.I ordered the trailer from Central Park, WA and was told it would be there. Found out that morning that they didn't have it and had to make a trip to Grayland. Luckily Grayland has it.
mike V.Scott and Connie were great! Took care of additional day charge and moving pads, checked me out quickly and efficiently.
JACK LORENZ III S.really appreciate the great and friendly service at The Local Store. Easy to pick up and return as well. :)
Heather S.Always a pleasure to work with the Local Store.
Teresa M.Things went very smoothly!
Jerry S.Above & beyond customer experience at this location !!!
Gregory T.Always the best place to go for U-Haul rentals!
Jerry S.The Local Store are nothing but great people. Would definitely recommend them!
Damian S.We've dropped quite a few trucks off here. The owner and his employees are fabulous so nice and courteous.
DALE L H.Customer service was good but prices are absolutely outrageous!
Kayla K.Long Beach WA location canceled my reservation 10 minutes before I was to pick up my car haul trailer. I was told the closest trailer was 30 miles away in Grayland WA. It was actually 76 miles and 1.5 hours away each way added a total of 4 hours late to pick up my wife's car.
Timothy K.Friendly and professional. Easy pick up and drop off. Will use again the next time I need something from U-Haul.
Michael D.Have rented several pieces of equipment and always been treated well
RONALD V.SUPER!!!!
Christopher P.The Local Store is the BEST U-HAUL STORE EVER.
JOLYNN W.Good
RONALD V.Keep up the good customer service Scott and staff at the Local store. We love you all!!!
Madonna H.Excellent. Staff!!
RONALD V.Friendly service.
Kevin G.Much better experience then I had on a prior rental.
Zachary S.Very friendly and helpful. I didn't have my phone to check in but they were understanding and quickly checked the equipment in without complaint or hesitation.
Megan Y.These were the friendliest most helpful u-haul dealers I have ever dealt with 5 ??.
arlene S.Let the sales person deal with the customer (me) instead of grocery shoppers for my experience
Jeffrey A B.Great job thanks
Lynn F.I always use the Local Store as my uhaul connection. They provide the best customer service on the South Beach area. Scott and Connie are both super helpful and friendly.
Cynthia M.Connie and Scott are great!
JEFF R.Nothing Scott and his amazing crew are over the top Very friendly and professional
nick R.Fast and efficient, nothing to change to make it better.
Eric W.Scott was excellent, he went above and beyond to make sure my truck was there at the time and day he said it would be
George E.Very professional and knowledgeable
Andy T.Scott is great even with being busy with his store he made sure to take care of me in a timely and efficient manner. Great service, very happy
Christopher B.This place is awesome.
Warren M.