Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Above & beyond customer experience at this location !!!
Gregory T.
Rating:
5.0
Always the best place to go for U-Haul rentals!
Jerry S.
Rating:
4.0
The Local Store are nothing but great people. Would definitely recommend them!
Damian S.
Rating:
4.0
Customer did not leave a comment.
nick R.
Rating:
5.0
Customer did not leave a comment.
Mark B.
Rating:
5.0
We've dropped quite a few trucks off here. The owner and his employees are fabulous so nice and courteous.
DALE L H.
Rating:
5.0
Customer service was good but prices are absolutely outrageous!
Kayla K.
Rating:
5.0
Customer did not leave a comment.
Steve H.
Rating:
4.0
Long Beach WA location canceled my reservation 10 minutes before I was to pick up my car haul trailer. I was told the closest trailer was 30 miles away in Grayland WA. It was actually 76 miles and 1.5 hours away each way added a total of 4 hours late to pick up my wife's car.
Timothy K.
Rating:
5.0
Friendly and professional. Easy pick up and drop off. Will use again the next time I need something from U-Haul.
Michael D.
Rating:
5.0
Have rented several pieces of equipment and always been treated well
RONALD V.
Rating:
5.0
Customer did not leave a comment.
CHRISTIE T.
Rating:
5.0
Customer did not leave a comment.
Steven T.
Rating:
5.0
SUPER!!!!
Christopher P.
Rating:
5.0
Customer did not leave a comment.
Mark B.
Rating:
5.0
The Local Store is the BEST U-HAUL STORE EVER.
JOLYNN W.
Rating:
5.0
Good
RONALD V.
Rating:
5.0
Keep up the good customer service Scott and staff at the Local store. We love you all!!!
Madonna H.
Rating:
5.0
Customer did not leave a comment.
Bob L.
Rating:
5.0
Customer did not leave a comment.
Ellen J.
Rating:
5.0
Excellent. Staff!!
RONALD V.
Rating:
5.0
Customer did not leave a comment.
Bob L.
Rating:
4.0
Friendly service.
Kevin G.
Rating:
5.0
Customer did not leave a comment.
GARY G.
Rating:
5.0
Customer did not leave a comment.
david B.
Rating:
5.0
Much better experience then I had on a prior rental.
Zachary S.
Rating:
5.0
Very friendly and helpful. I didn't have my phone to check in but they were understanding and quickly checked the equipment in without complaint or hesitation.
Megan Y.
Rating:
5.0
Customer did not leave a comment.
Mark G.
Rating:
5.0
These were the friendliest most helpful u-haul dealers I have ever dealt with 5 ??.
arlene S.
Rating:
5.0
Customer did not leave a comment.
TerriLynn W.
Rating:
1.0
Let the sales person deal with the customer (me) instead of grocery shoppers for my experience
Jeffrey A B.
Rating:
5.0
Great job thanks
Lynn F.
Rating:
4.0
I always use the Local Store as my uhaul connection. They provide the best customer service on the South Beach area. Scott and Connie are both super helpful and friendly.
Cynthia M.
Rating:
5.0
Customer did not leave a comment.
gary C.
Rating:
5.0
Customer did not leave a comment.
Michael M.
Rating:
1.0
Customer did not leave a comment.
Linsey S.
Rating:
5.0
Connie and Scott are great!
JEFF R.
Rating:
5.0
Customer did not leave a comment.
MICHAEL O.
Rating:
5.0
Nothing
Scott and his amazing crew are over the top
Very friendly and professional
nick R.
Rating:
5.0
Fast and efficient, nothing to change to make it better.
Eric W.
Rating:
5.0
Customer did not leave a comment.
Andrew D.
Rating:
5.0
Customer did not leave a comment.
CHARLES W.
Rating:
5.0
Customer did not leave a comment.
Patrick W.
Rating:
5.0
Scott was excellent, he went above and beyond to make sure my truck was there at the time and day he said it would be
George E.
Rating:
5.0
Very professional and knowledgeable
Andy T.
Rating:
5.0
Scott is great even with being busy with his store he made sure to take care of me in a timely and efficient manner. Great service, very happy
Christopher B.
Rating:
5.0
Customer did not leave a comment.
Warren M.
Rating:
5.0
Customer did not leave a comment.
Carl W.
Rating:
5.0
Customer did not leave a comment.
marlene H.
Rating:
5.0
Customer did not leave a comment.
wes L.
Rating:
4.0
Customer did not leave a comment.
Christine M.
Rating:
5.0
Customer did not leave a comment.
Richard B.
Rating:
5.0
This place is awesome.
Warren M.
Rating:
5.0
Customer did not leave a comment.
Devin T.
Rating:
5.0
Customer did not leave a comment.
scott O.
Rating:
5.0
Customer did not leave a comment.
Greg T.
Rating:
5.0
Customer did not leave a comment.
jeremy B.
Rating:
5.0
Nothing.
Arlene B.
Rating:
3.0
The site Owner was very helpful, even though he was Training a New Employee at the same time.
Arthur N.
Rating:
5.0
Customer did not leave a comment.
kevin M.
Rating:
5.0
Customer did not leave a comment.
Jack S.
Rating:
5.0
Customer did not leave a comment.
Keevin L.
Rating:
5.0
great place to rent
DAVE H.
Rating:
5.0
The Local store is always accommodating , Scott goes out of way to get you rig someway even if he doesn't have one on his lot.
Diana Bone
DIANA B.
Rating:
5.0
Nice and friendly employees.
Madonna H.
Rating:
5.0
Customer did not leave a comment.
Warren W.
Rating:
5.0
Awesome day rental, helpful staff, really easy return
TIM P.
Rating:
5.0
great place to rent super helpful
DAVE H.
Rating:
5.0
Customer service was excellent:)
evelynn A.
Rating:
5.0
Great place to rent from
DAVE H.
Rating:
5.0
Customer did not leave a comment.
Connie W.
Rating:
4.0
One person trying to check out lots of customers and deal with the rental truck. The clerk was VERY NICE, but she needed help!
Cindy R.
Rating:
5.0
Customer did not leave a comment.
Cynthia M.
Rating:
5.0
Customer did not leave a comment.
Jerry S.
Rating:
5.0
Customer did not leave a comment.
dominic W.
Rating:
5.0
Customer did not leave a comment.
keith B.
Rating:
5.0
Customer did not leave a comment.
william C.
Rating:
5.0
Customer did not leave a comment.
Lynn F.
Rating:
4.0
Customer did not leave a comment.
wesley O.
Rating:
4.0
Customer did not leave a comment.
DEBORAH M.
Rating:
5.0
Customer did not leave a comment.
Bonnie B.
Rating:
5.0
Customer did not leave a comment.
Bonnie B.
Rating:
2.0
When we arrived on time (8:00am), no one was there that could check us out. We had to wait an hour before someone could come to the store and get us going.
Bob F.
Rating:
4.0
Customer did not leave a comment.
brad S.
Rating:
5.0
Customer did not leave a comment.
leroy R.
Rating:
5.0
Customer did not leave a comment.
kelly B.
Rating:
5.0
Customer did not leave a comment.
Barbara L.
Rating:
5.0
Customer did not leave a comment.
brian F.
Rating:
5.0
Customer did not leave a comment.
GARRY G.
Rating:
1.0
We were redirected to this location, 35 miles out of our way because the first location didn't have our trailer. We were not notified prior to the pick up date. Very unhappy with the extra cost and beign forced to go so far out of our way.
Taryn C.
Rating:
5.0
Customer did not leave a comment.
jeremy B.
Rating:
5.0
Customer did not leave a comment.
Linda H.
Rating:
5.0
Customer did not leave a comment.
SHERRY C.
Rating:
4.0
Customer did not leave a comment.
Martin S.
Rating:
4.0
Told him about the Battery problem and he appreciated me telling him. Helped me fill it with gas. Checked me in & out in seconds! Great place! Great attitude, smiled and everything!