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Manuel Nunez
Customer Reviews for The Insurance And Real Estate Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not good track
Shultan MiahI ordered a dolly and it wasn’t provided. The location was not easy to navigate the remote pickup.
Francis PaganoWhy don't your company simply give customers a flat rate that includes everything, so they know what to expect. It's better than lying to them about $19.99 rental fee. Most people will accept the truth instead of a lie- I ended up paying as if I was renting a car from a car rental. Additionally, I had my ez-pass but your company charges me $25.00 toll fee?
Jose VelazquezI moved into Bed-Stuy NYC and the closest drop off location was in Queens which is quite far away from where I live. I wish there was some place closer.
Thomas ArenaAbsolutely nothing, I had a pleasant experience doing business at this site, everyone was helpful to the maximum. Thank you very much.
Colette RichardsVery friendly guy
Jose GarciaI returned the van early but the company charged me for extra day of rental fees. Never going back there again or using a u-haul as a matter of fact. Disgraceful and cheating people out of money. Going with another rental company. U-haul will no longer have my business.
Mejbah UlumBest customer service.
Walter GuthrieThe staff was friendly. However, the location of the vehicle for parking purposes wasn’t clearly explained. It was very vague. The staff claimed they gave me clear instructions however they didn’t. I spent 30 mins driving around looking for a parking space. The self checkin process was confusing and extremely vague.
Jonathan GordonCustomer service was great and location was clean.
Saradjine MetayerProfessional Excellent service provided by the U-Haul location 20517 Jamaica avenue Hollis, NY 11458 (917)-38714858 Keep up the good work! RD.
Richard DillonOk the Problem i Have is UHaul take what's owed to them but they do not return the money ASAP on people's cards it's not fair that you have to wait a week to get your money back people have things to do I didn't make you all the way to give you your money so it shouldn't take us a week to return mines
Samuel Pinn