Customer Reviews for The Plugs Group Corp

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Plugs Group Corp

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Tanica B. on

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This was an amazing experience.

Tia P. on

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Great service! Thumbs up

Robin M. on

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Customer did not leave a comment.

Joseph R. on

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Checked in by App in the abandoned bank drive through area where the vehicles were stored. Went to the office at 10:15 am to get key, office was closed and locked. took a long time by App and telephone to get help. Field Manager Kevin arrived, made a key and I was on my way, Thx Kevin. Location is unsafe. Also was not the location I chose, it was changed for no reason and the extra driving distance to pick up the unit resulted in mileage over charges for me. Drop this vendor.

Jose C. on

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Customer did not leave a comment.

johnnie P. on

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Continue as is. No complaints

John H. on

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Customer did not leave a comment.

larry A. on

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This location was to be open at 10 am. It was still not open at 12 noon. Between internet check in and a local manager who called me from another rental site I was able to complete check- in and get the trailer.

Chris C. on

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Customer did not leave a comment.

vincent L. on

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Customer did not leave a comment.

nickolas W. on

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No signage out front. It was clean inside, but not inviting outside. The gentleman that received the unit back just said "I'll put it in the system". I went outside, called the uhaul 888 number,and confirmed that I was at the correct location. I went back inside, and asked the gentleman if I could have a document stating that I returned the enclosed trailer. This is when he did get on the computer, and officially return the trailer. I didn't like how I had to go back in, and asked for documentation. I wont be returning to that location.

yves L. on

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Great customer service.

clarissa W. on

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The U-haul was clean, smooth drive and customer service was excellent. I recommend this location to all my friend and family because the quality of service and the cleanliness of the vehicles.

Navarro D. on

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Customer did not leave a comment.

Nelly C. on

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Customer did not leave a comment.

RAPHAEL A. on

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Customer did not leave a comment.