Customer did not leave a comment.Anthony S.
Customer Reviews for The Printing Works II
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Brandan from the U-hual in Elk Grove Village gave me the best experience I could possibly ask for. He went above and beyond to make sure my rental pick up was quick and easy! Honestly, employees like him are hard to come across! Hands down the best! Thank You!Adriana J.
Don't use this facility for U-Haul servicesGreg W.
Customer did not leave a comment.HAJIME K.
Customer did not leave a comment.POLINA H.
Customer did not leave a comment.LAWRENCE H.
This place is terrible and totally a joke.JIAFENG L.
Customer did not leave a comment.Cynthia C.
The guy that helped me out (can't remember his name) was really helpful during this process and made picking up and dropping off ny rental the easiest part of my busy move yesterdayJamarais T.
Truck was dirty on the inside of the cab. Personal needs to be trained better.edward K.
Car is lauder, than 2005 Mercedes sprinter i was in that uhaul truck for about 2 hours and no moreâ€¦ All the time something was squiking, and overall i didnt even hear my girlfriend talking next to me.Peter H.
My truck was there and everything was fine, but they never out my two dollies and furniture pads I had also rented on, my truck. This required me to go to a second Uhaul location that morning and pay for a second rental for the dollies and pads.Ashley B.
Customer did not leave a comment.Joseph W.
This place was the best Uhaul center I was ever at..Very professional and polite people. Awesome!! Mike Rose 630 445 9800Michael R.
Setup a reservation, when I got to the facility at 1:30pm on a Friday it was closed. I called the location, they advised the Uhaul rep had to leave for the day. Called the local Traffic office, the converted to a 14/7 rental, I stood in the rain for over an hour trying to get this fixed.Chad M.
Great serviceEduardo R.
Customer did not leave a comment.Althawab H.
Customer did not leave a comment.Daniel T.
Great customer service and would use again!Ronald S.
Lucas was knowledgeable and very nice! Super happy with Lucas and I would recommend his location to everyone!!! Kindness should never go unrecognized good company to do business with.GIUSEPPE V.
this was an excellent service through U-Haul in spite of the pandemic scenario U-Haul is still the best moving company around I would definitely recommend them to millions and millions of people God bless you Happy ThanksgivingEverett F.
Customer did not leave a comment.Thomas S.
Customer did not leave a comment.Robert B.
Brand new cargo van.!!!!!zlati S.
This dealer calls to confirm a pick up time but doesn't setup the key pick up for you. I really will make sure never to go back to this location - the rental won't be right.Maureen B.
I don't expect businesses to be on top of their customer service game any more...so when I run into one that is, I am pleasantly surprised. The office manager contacted me by phone and then text and I was able to keep her informed of our arrival, and got advice from her on how best to get to her location from O'Hare.Jeffrey M.
the location was not great for me - I live less than a mile from another U-Haul and 2 miles from another rental store. It was far away, and I only went there because they had the trailer I needed. The location was average for a U-Haul location, but that's not a bad thing, since U-Haul locations are usually great. It was strange how my reservation for Arlington Heights got switched to Elk Grove. I do not think I would go that far to rent again. The 20 minute drive adds over an hour to the day, since drop-off and pickup are each round-trip.BENJAMIN K.
appreciate the excellent customer service and great location. clean and safe.Abdul Q.
Katie was helpful! Thanks Katie!Valorie S.
more signage in the parking lot for the location of the office.Sudheer B.
Online check out / return would not work because of location services (even though they were enabled) so had to go into office to rent / return. The individual there did a great job of helping both with initial rental & return process.Dave M.