Customer Reviews for The Shelf

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Shelf

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Karen N. on

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Customer did not leave a comment.

Tracy P. on

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derek h. on

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The truck was beautiful but the roof leaked and stained my 3 thousand dollar matress. Other than that everything was great. Sincerely, Derek Hebert.

Roberta H. on

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Paul L. on

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george s. on

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Jackie O. on

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Nithing! Customer service was excellent. Very curtious. Knowledgeable of procedures and paperwork, and my rental went quickly. I would definitely rent here again and recommend to my friends.

Brian B. on

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Billy P. on

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robert j. on

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Very poorly kept and unorganized

Sherrer K. on

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Christopher M. on

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I got charged $8.08 plus tax for fuel. I drove 25.54 miles. But before I returned the uhaul I filled it back up to the point of which I got the uhaul. I put in 2.8 gallons before I returned it. Afrer returning the uhaul I was charged for an additional 1.9 gallons. So the fuel I put in plus the additional 1.9 gallons they say they put in means that total fuel used was 4.7 gallons for only 25.54 miles. Seriously?!?!?! That's 5.43 miles per gallon. If that's the case something is seriously wrong with that uhaul. Now... 25.54 miles divided by the 2.8 gallons I put in comes to 9.12 miles per gallon. Now that's more like it. Fact of the matter is I replaced the fuel I used and returned the uhaul to with the needle back to where it was when I got it. Called the location and he was unwilling to help. I called customer service and they said roughly 3 days to look into it.