Customer Reviews for The Thrift Stop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Thrift Stop

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jimmy l. on

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The owner of this facility was very kind and super helpful. He was the only positive thing out of my entire experience.

Aylett P. on

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Thank you for being so helpful and accommodating.

phil m. on

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I wouldn't change a thing. They were very accommodating, helpful and friendly.

adam d. on

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Second time renting from this location. Super easy, great hours and great facility

jack m. on

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Make it easier to find location phone number on website. U-Haul website is the worst I have ever used.

Kay L. on

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Customer did not leave a comment.

wanda t. on

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This location had a 24 hr drop off. Just what we needed; HOWEVER, the location listed in the text for drop off was closed... PERMANENTLY.

Colleen B. on

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The staff was wonderful at this location but the previous location (Schulenberg) was horrendous. Please listen to calls to customer service in Austin.

Amel S. on

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Customer did not leave a comment.

Connie K. on

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they were very courteous and helpful. everything was as promised.

Alexander A. on

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everyone was super friendly and helpful and went out of their way to make sure i was well accommodated for. I cannot praise them enough.

Michael S. on

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I had to unhitch the trailer by myself. No assistance offered

meryl s. on

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David H. on

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GINO V. on

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Cristina V. on

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This place is cool, I wouldn't change a thing.

GINO V. on

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Gene N. on

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Very friendly service. Great directions and easy to find. I will recommend them to others.

Joel S. on

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TAYLOR W. on

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GINO V. on

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Brianna R. on

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Very friendly and given the best service!

Kevin M. on

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This dealer surpassed all expectations. Providing the most positive experience I have had with not just U-Haul, but any business in years. They truly take care of their customers. A smooth easy transaction with attention to detail and superb customer service. The truck was in perfect condition, clean, comfortable and everything worked as it should. I was also allowed to leave my car on site which solved a huge logistical problem,My neighborhood U-Haul dealer at Thrift Stop made my busy weekend go smoothly. I appreciate all they did and will not hesitate to call them next time.

Cheryl J. on

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Check out time was way to long. Had to pay in cash. Your system didn't work.

William S. on

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Customer did not leave a comment.

XAVIER L. on

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Desire G. on

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Great service, good price, and friendly staff. I would recommend this company and will use them again when the time comes!

Jelisa H. on

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Rey M. on

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meryl s. on

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Very nice helpful people. It was a real pleasure.

DAVID V. on

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Very friendly

BRENDA J. on

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These folks are great, it is always so easy to get in and out with the trailer. It is close and convenient. Really great location and the owners are awesome, helpful and so easy to talk to and deal with!!

MARJORIE M. on

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meryl s. on

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JEFFERY R L. on

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Very nice people. Excellent service. Will definitely be back. Highly recommend the Thrift shop for a U-haul rental store.

MIKE D. on

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Mr. Lloyd went above and beyond to assist us. I had been using Penske for our rentals and because of the wonderful customer service, from now on, I will ALWAYS use UHaul.

Linda M. on

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The help and service received at the Thrift shop exceeded my expectations. Thank you so much for making my relocation transition seamless.

JACOB P. on

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Great friendly place, they try to help you out. Can't beat there good customer service!

Charles G. on

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Customer did not leave a comment.

Nehemia L. on

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Nothing to improve, excellent service, thanks!

William G. on

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charles h. on

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very friendly and helpful nice experience.

TASHA H. on

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Bill T. on

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