Customer Reviews for The Thrift Stop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Thrift Stop

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bridgett C. on

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They where so nice and took the time to go over everything and answered any questions we had I would tell anyone to rent from that locations

curtis g. on

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Customer did not leave a comment.

Daphne G. on

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The couple running the location are very helpful, accommodating and friendly. The transaction was quick and easy.

richard p. on

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Could not get any better. They helped me hook up and and gave instructions on how to return. I will go back.

Rodney B. on

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Customer did not leave a comment.

Daphne G. on

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Everything was quick and easy. Trailer was exactly what we needed.

Linda F. on

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Great customer service, the thrift store location was great. Even picked up some great cast iron pans. The owners were terrific.

jimmy l. on

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I've used this place twice. They're the nicest people and very helpful

MIKE E. on

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Customer did not leave a comment.

Richard P. on

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While it is a rather small rental lot, they had what I needed (trailer) when I needed it and are VERY conveniently located for me. The folks couldn't be nicer or more efficient. I was in and out in no time - both on the pick up and the return. I will definitely use them again and again.

RICKY H. on

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Very helpful

jimmy l. on

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The owner of this facility was very kind and super helpful. He was the only positive thing out of my entire experience.

Aylett P. on

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Thank you for being so helpful and accommodating.

phil m. on

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I wouldn't change a thing. They were very accommodating, helpful and friendly.

adam d. on

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Second time renting from this location. Super easy, great hours and great facility

jack m. on

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Make it easier to find location phone number on website. U-Haul website is the worst I have ever used.

Kay L. on

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Customer did not leave a comment.

wanda t. on

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This location had a 24 hr drop off. Just what we needed; HOWEVER, the location listed in the text for drop off was closed... PERMANENTLY.

Colleen B. on

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The staff was wonderful at this location but the previous location (Schulenberg) was horrendous. Please listen to calls to customer service in Austin.

Amel S. on

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Connie K. on

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they were very courteous and helpful. everything was as promised.

Alexander A. on

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everyone was super friendly and helpful and went out of their way to make sure i was well accommodated for. I cannot praise them enough.

Michael S. on

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I had to unhitch the trailer by myself. No assistance offered

meryl s. on

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David H. on

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GINO V. on

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Cristina V. on

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This place is cool, I wouldn't change a thing.

GINO V. on

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Gene N. on

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Very friendly service. Great directions and easy to find. I will recommend them to others.

Joel S. on

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TAYLOR W. on

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GINO V. on

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Brianna R. on

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Very friendly and given the best service!

Kevin M. on

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This dealer surpassed all expectations. Providing the most positive experience I have had with not just U-Haul, but any business in years. They truly take care of their customers. A smooth easy transaction with attention to detail and superb customer service. The truck was in perfect condition, clean, comfortable and everything worked as it should. I was also allowed to leave my car on site which solved a huge logistical problem,My neighborhood U-Haul dealer at Thrift Stop made my busy weekend go smoothly. I appreciate all they did and will not hesitate to call them next time.

Cheryl J. on

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Check out time was way to long. Had to pay in cash. Your system didn't work.

William S. on

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Customer did not leave a comment.

XAVIER L. on

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Customer did not leave a comment.