Customer Reviews for The Thrift Stop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Thrift Stop

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

brazos k. on

Rating:

Customer did not leave a comment.

KRISTI K. on

Rating:

Y'all Rock!!! I need to find an excuse just to visit. Best U-Haul location with the nicest folks - Ever!!! Thank you!!!

Clark H. on

Rating:

Customer did not leave a comment.

Jared L. on

Rating:

Great customer service keep up the good work

Marcel S. on

Rating:

Friendliest people ever. Keep up with the good job!

bridgett C. on

Rating:

They where so nice and took the time to go over everything and answered any questions we had I would tell anyone to rent from that locations

curtis g. on

Rating:

Customer did not leave a comment.

Daphne G. on

Rating:

The couple running the location are very helpful, accommodating and friendly. The transaction was quick and easy.

richard p. on

Rating:

Could not get any better. They helped me hook up and and gave instructions on how to return. I will go back.

Rodney B. on

Rating:

Customer did not leave a comment.

Daphne G. on

Rating:

Everything was quick and easy. Trailer was exactly what we needed.

Linda F. on

Rating:

Great customer service, the thrift store location was great. Even picked up some great cast iron pans. The owners were terrific.

jimmy l. on

Rating:

I've used this place twice. They're the nicest people and very helpful

MIKE E. on

Rating:

Customer did not leave a comment.

Richard P. on

Rating:

While it is a rather small rental lot, they had what I needed (trailer) when I needed it and are VERY conveniently located for me. The folks couldn't be nicer or more efficient. I was in and out in no time - both on the pick up and the return. I will definitely use them again and again.

RICKY H. on

Rating:

Very helpful

jimmy l. on

Rating:

The owner of this facility was very kind and super helpful. He was the only positive thing out of my entire experience.

Aylett P. on

Rating:

Thank you for being so helpful and accommodating.

phil m. on

Rating:

I wouldn't change a thing. They were very accommodating, helpful and friendly.

adam d. on

Rating:

Second time renting from this location. Super easy, great hours and great facility

jack m. on

Rating:

Make it easier to find location phone number on website. U-Haul website is the worst I have ever used.

Kay L. on

Rating:

Customer did not leave a comment.

wanda t. on

Rating:

This location had a 24 hr drop off. Just what we needed; HOWEVER, the location listed in the text for drop off was closed... PERMANENTLY.

Colleen B. on

Rating:

The staff was wonderful at this location but the previous location (Schulenberg) was horrendous. Please listen to calls to customer service in Austin.

Amel S. on

Rating:

Customer did not leave a comment.

Connie K. on

Rating:

they were very courteous and helpful. everything was as promised.

Alexander A. on

Rating:

everyone was super friendly and helpful and went out of their way to make sure i was well accommodated for. I cannot praise them enough.

Michael S. on

Rating:

I had to unhitch the trailer by myself. No assistance offered

meryl s. on

Rating:

Customer did not leave a comment.