Customer Reviews for The Thrift Stop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Thrift Stop

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william G. on

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This is the 3rd time we've rented from this location and it's consistently fast and easy with very friendly service.

vernon s. on

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Customer did not leave a comment.

David G. on

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They were supposed to be open until 5:00 p.m. We arrived at 4:40 p.m. and they were already closed. Not really a problem, but we had to use the drop box for our return.

todd d. on

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Customer did not leave a comment.

Terry O. on

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The folks here are very pleasant and accommodating.

david d. on

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Ours sales person was great and he did go out of his way to help a customer like me I will go back to this place for my next rental.

david b. on

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Thank you for all your help. Very friendly staff.

PAT G. on

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Their service was above what you would normally expect from a U-Haul dealer. I had previously reserved a large truck from another dealer, and on the day I went to pick it up, it was not available.Mr. Loy Ripple was excited to be able to assist with my moving needs and provided the equipment quickly and efficiently.

james b. on

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excellent customer service and willingness to adapt to the flexible needs of the renter

tj j. on

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Customer did not leave a comment.

Timothy P. on

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I've rented from U-haul a lot lately and although everyone is always friendly and overflowing with customer service, this location, being close to home, just felt like family - like it wasn't a business transaction: it was family helping family.

KAREN L. on

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Customer did not leave a comment.

James C. on

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The back door on the truck did not operate correctly. When it went up had a terrible time getting it back down.

brazos k. on

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Customer did not leave a comment.

KRISTI K. on

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Y'all Rock!!! I need to find an excuse just to visit. Best U-Haul location with the nicest folks - Ever!!! Thank you!!!

Clark H. on

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Customer did not leave a comment.

Jared L. on

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Great customer service keep up the good work

Marcel S. on

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Friendliest people ever. Keep up with the good job!

bridgett C. on

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They where so nice and took the time to go over everything and answered any questions we had I would tell anyone to rent from that locations

curtis g. on

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Customer did not leave a comment.

Daphne G. on

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The couple running the location are very helpful, accommodating and friendly. The transaction was quick and easy.

richard p. on

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Could not get any better. They helped me hook up and and gave instructions on how to return. I will go back.

Rodney B. on

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Customer did not leave a comment.

Daphne G. on

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Everything was quick and easy. Trailer was exactly what we needed.

Linda F. on

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Great customer service, the thrift store location was great. Even picked up some great cast iron pans. The owners were terrific.

jimmy l. on

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I've used this place twice. They're the nicest people and very helpful

MIKE E. on

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Customer did not leave a comment.

Richard P. on

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While it is a rather small rental lot, they had what I needed (trailer) when I needed it and are VERY conveniently located for me. The folks couldn't be nicer or more efficient. I was in and out in no time - both on the pick up and the return. I will definitely use them again and again.

RICKY H. on

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Very helpful

jimmy l. on

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The owner of this facility was very kind and super helpful. He was the only positive thing out of my entire experience.

Aylett P. on

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Thank you for being so helpful and accommodating.

phil m. on

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I wouldn't change a thing. They were very accommodating, helpful and friendly.

adam d. on

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Second time renting from this location. Super easy, great hours and great facility

jack m. on

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Make it easier to find location phone number on website. U-Haul website is the worst I have ever used.