They had truck I need. It met my needs.
Tom K
Customer Reviews for The Triangle Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Drop off went smoothly
Matthew GGood customer service and very kind folk
wikar kGreat service, and very friendly and helpful.
Candice HThe manager went out of his way to help us overcome a tough situation. Really nice guy.
Paul SGreat service and extremely helpful.
Curtis SGregory was awesome. Excellent, customer service.. Highly recommend him
Albert vGreg is first class and easy to work with.
JASON SFantastic experience renting a trailer!!
William HGreat fast and excellent servive...thanks
RAYNALDO VNothing, everything went well.
Fernando MIT is a small office. Outdoor site for self dropoffs. Not much more than that. My trailer had a flat tire as i returned it.
Manny MGreg is the most polite and helpful person!
David MReturned unit after hours, employee free. Called location upon receipt of text confirming rental was secure and complete. Gregory was polite and courteous. I was advised I had left some personal items in the cab of the unit, and that I could return to retrieve. Look forward to utilizing services again in the future.
Deborah LTodo muy bien!!solo que la persona que recibió la treila en Alpine dijo que mi depósito yegaria en 3 días Ami tarjeta y ya tiene casi 15 días y no e recibido nada!!
Ali AVery friendly guy helped me park and had a funny, positive attitude. Redeemed using Uhaul.
Dustin FNot a thing. Y’all are great
Tom KGreg is always willing to go the extra mile.
David MI had a problem dropping off with the app, but after calling the 1-800 number (who were super helpful) I ended up leaving the vehicle at the location. Only a couple minutes after opening the next day I received an email with my receipt for returning the truck. Sadly I am not sure who at that location is so quick to get everything complete, but they deserve some praise.
Sean SI left a half of a tank of gas, so I hope you will credit me for the extra quarter. 🙏🏻
Denise GBest in the business!
David MGreg, has made this uhaul store look as professional as any meteo uhaul.
David MEven though the guy was nice I later found out that the trailer did not meet safety codes. Front right strap to secure vehicle was too short so that I was unable to secure my vehicle. I was told that my tires are oversized as an excuse but my tires are the same size that the vehicle comes with. They are not oversized. The strap was cut because it was frayed from previous use and I did witness this. Later after loading my vehicle 2 tires were very low on air. I later find out that the rims were damaged. Luckily I took video of the trailer before driving it from the location of pick up. Once I observed the video I noticed the rims were already damaged and I also observe the rims to have a sticker on them showing that this damage was known and was not fixed prior to me taking the trailer. This left me in a position that could’ve left me with my vehicle being damaged and or worse placing me and others in danger.
Daniel LGood customer service
Jessica CI just wanted to say the gentleman that help me at alpine location was very precessional and helpful
Margaret LVery friendly and professional staff. Quick process.
James TGreg went above and beyond to make getting truck easy.
DAVID MThis location was friendly, professional and extremely helpful. My trailer was hooked up for me and I left feeling taken care of. Thank you!
Lori IA song and dance? Just kidding! Nothing comes to mind! Thank you!
ROBERT FThe person manning the pick-up location had entered Arizona City, AZ as the drop-off location. I asked him to correct that to Wilcox, AZ. He said he could not so I overpaid by about $120.
Kim CThe only thing that I think this location needs is a bigger more diverse selection of boxes. Gregory was very helpful and full of great moving tips!
DOROTHY Htotally happy with everything. thank you Gregory!!
SURRENA RBoth the the pick up in Alpine and the drop off in San Angelo were extremely well run! Both very helpful. No waiting at either place!
Theresa CI’ve dealt with these guys before. I just dropped off the trailer. The place is what you get for Alpine. But the crew is always good. So love using them.
Josef GThe A/C became inoperative after the first 30 miles , on a 600 mile trip across Texas, on a warm day.
John CThe after hours online drop off procedure was very buggy and frustrating to work with. We wished the agent we called would’ve prepared us for the ordeal it takes to complete the drop off online, maybe we would’ve been better prepared. This was so trying it spoiled the otherwise good experience we had with this rental.
Neita RThis location in Alpine saved the day when the other location, Alpine Auto Rental, was locked up w/ useless sign on door "be back later" during regular business hrs. We waited 30 min, then were sent to Triangle Mkt by call center. Young woman there very efficient, courteous. Would have chosen that location to begin with, but website said my choice of trailer not available there. Triangle staff told me they always have plenty there, no idea why web indicated unavailable. A lot of hassle for a simple trailer rental!
Elizabeth HLocation manager was great to work with.
Scott GHas the best customer service in town.
David MAt first we were unable to rent trucks obviously available on the property. The owner was confused by this too. He found out he had not set up the equipment fro24/7 online booking. He took this out on his employee and blamed him. I was embarrassed for everybody.
Steven TThe Alpine Texas pickup location team was absolutely perfect!
John JVery helpful service.
LINDA CRetainer pin on ramp gate was not aligned. Had to use hammer….
Tiburcio GThis location always has the friendliest, most efficient employees. I always appreciate that, thank you!
John J