Customer Reviews for Wreck Room

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wreck Room

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Michael F. on

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I did self-service check-in to get my Uhaul, and I had to wait almost 10 minutes to get "verified" using my driver's license and photo, which I felt took too long. Otherwise, the process was very smooth and the rental worked great!

vildana s. on

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Great service with our first experience with uhal. Thank you

William F. on

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Patrick M. on

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LYNN A. on

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Darlene R. on

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STEVE C. on

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STEVE C. on

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GREG Y. on

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DAN P. on

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BRIAN L. on

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RON P. on

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Sasha or Joe C. on

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TOM W. on

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daniel d. on

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Easy in and out. The Wreck Room was great to work with.

Melody D. on

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Great experience, great truck. We will definitely use this location again.

Rebecca K. on

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I dropped off my trailer on a Sunday when the location wasn't open. I cannot provide feedback

Paul R. on

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Ruben P. on

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Very helpful when I went to pickup a trailer for the first time. Got in and out very quickly.

SYED H. on

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Fantastic service, and great local business.

Irvin S. on

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Stacy K. on

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DIANNA P. on

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painless. nice people. good experience.

JOHN L. on

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tim p. on

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arndy l. on

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David W. on

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Natasha B. on

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Mitchell I. on

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Out of cardboard boxes.

ED S. on

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The Wreck Room had the truck prepared and briefed me on how to check the fluid levels. We did a careful walk-around and then completed the paperwork. For us, the Wreck Room was UHaul truck and we'll use them again.

joe b. on

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Philip A. on

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Satisfied with the equipment. Reasons I will look into other rental companies in the future: 1. Better mileage. 2. Truck cab was extremely noisy. For short trips no problem but for longs hauls very uncomfortable.

daniel b. on

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Set up a proper drop box for keys with explicit directions, I was charged for extra days that the vehicle was not in my possession. Although this issue may have been cleared I won't really know until I receive my credit card bill. The prices were good and the service was very good, but please set up something that tells you exactly when vehicle was returned. I will be needing the exact same size truck in a week or two and will certainly rent from you again.

Louis C. on

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Lori C. on

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Quick and easy! Would use this location again!

Emily C. on

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Kendra C. on

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Mary Beth M. on

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Dropped the trailer off after hours.

BLAIR U. on

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Jeff P. on

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Aleksadnar A. on

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RICH D. on

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I was very satisfied!!!

MANUEL S. on

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Really good costumer services the car I rented was really clean I am happy with the costumer service really happy

Shad C. on

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Parking trailer with no help, parking at location was tough. No clear drop off points. Space was limited.

FRANK N. on

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Julie S. on

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Michael P. on

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Too many regulations if i drive to little i get charged more than if i drove less miles.Just very confusing.

ELIZABETH D. on

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The site was very clean and the service given to me was great. Thank you again for such great service.

CHUCK C. on

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jim p. on

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Jim B. on

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Brian D. on

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Richard B. on

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Thomas G. on

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There was a line of 4 people there before opening but the owner opened promptly (2 minutes early actually). He quickly processed people and equipment was in good repair. The waiting area was clean and had coffee. Return was very easy and quick. Pricing was very reasonable.

brian v. on

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Great service

Jon C. on

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No equipment there when I went to pick it up. You took my money. Took my order. Then no equipment. I think that is fraud. I will ask the attorney next time I speak with him.

Cathy H. on

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clean van

Luis E. on

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excellent!!!!

Matt S. on

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Margaret K. on

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doug K. on

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Tammy P. on

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Karen K. on

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The door locking mechanism on the trailer was not in good shape. Struggling to open and close mechanism.

FLOGERT C. on

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SHARON S. on

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The Wreck Room staff was friendly and helpful. I would highly recommend them.

Jonas S. on

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John Anthony T. on

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Best experience to date

ALBERT G. on

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Great rental experience. I rented the Ford Transit 250. Clean truck with great moving features.

Phillip P. on

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The pick up location was fine, except I reserved 12 furniture pads and they did not have any. I had to drive back to another location, to find some. I do NOT recommend UHaul overall, though. I reserved a 5' X 8' trailer in one location and I was told that the pick up, if not there would be close by. It was NOT close by! The pick up location was over 20 miles away! Not happy with UHaul!

MATT K. on

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Randy K. on

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Perfect

GENE B. on

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The truck I rented performed well. It was very clean. The U-Haul personnel were very helpful and the rates very reasonable. I was completely satisfied.

juan p. on

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Worst one yet, went in paid signed papers and this person gave me my papers and just told me your trailer is on the side of the building, didn't even come out, what a scum

JANA S. on

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Evelyn B. on

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Lisa H. on

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Peter W. on

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Joseph R. on

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DAVID S. on

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Nice guys

Steven A. on

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steve f. on

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Not much there to improve on...the equipment was like new, the staff was friendly and efficient.

Lee Ann R. on

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Pick up within 10 miles of home.

John R. on

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This location was not the location indicated on my reservation. The only time I found that the location changed was when I called the location on my reservation to confirm and they told me they did not have a truck for me. I received no notification from UHaul. That is totally unacceptable