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SIERRA T
Customer Reviews for TheCarCo
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I returned the trailer the same day and I was charged for extra days for it was sitting up at a different Uhaul location that nobody knew who was over it
Timothy RNothing. This dealer if friendly, knowledgeable, and very helpful.
JANE SEverything was excellent service
TAMMY DThis location did not have the blankets or dolly that I was charged with. I would like a refund for those items. The truck was clean, but missing items necessary to moving. This all occurred after the first pick up location “B and G Pallet Liquidations cancelled my reservation. I was charged $288.36 from them and did not receive a rental. I would like a refund since I never received the truck or moving items. I am fine with paying for the truck from TheCarCo, but am upset I never received my moving blankets and dolly.
William MDeal with Chip, good businessman!
David MI’m not sure whose fault this was, but we traveled 30 minutes to this location to pick up a 26’ truck and tow hauler and they did not actually have the tow hauler. So we then had to drive in the complete opposite direction of where we live 45 more minutes to get a tow hauler for our car that we had to tow. It was awful.
Avery FMake sure your equipment is road legal. I had to buy lights to put on my vehicle because your lights did not work on the equipment and when I asked for a new trailer or a refund I was given the run around for 20 minutes just to be told there is nothing y’all can do. The store I got it from told me to just buy lights to put on it that he doesn’t think I would get pulled over again for the trailer. I am completely disappointed in this entire experience
Steven CThe process works well as is.
JOE CThe place was great and great customer service....
chris mThe truck was very Clean
alicia j