Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location was fast and easy. The employees were super friendly and helpful. Will use this location again.
Mary McNemar
Rating:
5.0
Thomasville tire is a awesome place to do business for yall.
Grady Anderson
Rating:
5.0
Customer did not leave a comment.
Yolanda Early
Rating:
5.0
Customer did not leave a comment.
tammy dannelly
Rating:
1.0
Customer did not leave a comment.
Terry Johnson
Rating:
5.0
Customer did not leave a comment.
yarbi thornhill
Rating:
5.0
Customer did not leave a comment.
Shalandra Bettis
Rating:
5.0
I would recc this location because the staff is helpful. They parked and detached the trailer which was much easier than if I had to do it.
Thanks!
KIM KELLY
Rating:
5.0
Customer did not leave a comment.
art cordle
Rating:
1.0
Customer did not leave a comment.
SYLMEIKA RODGERS
Rating:
5.0
Nothing just keep up the good work!!
MIKE GREEN
Rating:
4.0
Customer did not leave a comment.
Jennifer Fort
Rating:
4.0
Customer did not leave a comment.
Bryan Butts
Rating:
4.0
The tie down wheel straps were too short when I arrived to load my vehicle. I had to come back to uhaul and get another dolly after hours
MARQUIC JACKSON
Rating:
5.0
Customer did not leave a comment.
Shenita Evans
Rating:
4.0
Customer did not leave a comment.
Kenny Dodd
Rating:
5.0
Customer did not leave a comment.
Kyle Woodard
Rating:
5.0
Customer did not leave a comment.
David Laney
Rating:
5.0
Customer did not leave a comment.
Grady Anderson
Rating:
5.0
Customer did not leave a comment.
Lakisha Goodwin
Rating:
5.0
Sweet lady!!!
Linda Spencer
Rating:
5.0
Customer did not leave a comment.
Cassandra Cade
Rating:
3.0
Dropped off after hours.
Michael Dozier
Rating:
5.0
Customer did not leave a comment.
Troy Pugh
Rating:
5.0
Customer did not leave a comment.
Chris Connell
Rating:
5.0
Customer did not leave a comment.
Angie Jordan
Rating:
3.0
Customer did not leave a comment.
Kyle Williamson
Rating:
3.0
Cleaning vehicle inside and outside
James Howard
Rating:
3.0
Customer did not leave a comment.
Mark Lynn
Rating:
1.0
I charged extra money that I wasn’t aware of
Kenton Campbell
Rating:
3.0
Customer did not leave a comment.
Karen Franks
Rating:
5.0
Customer did not leave a comment.
Riley Anderson
Rating:
4.0
Customer did not leave a comment.
Jeffery Deas
Rating:
5.0
Customer did not leave a comment.
Emili Lollar
Rating:
2.0
I was charged for mileage when I pick up the vehicle. I put more gasoline in the vehicle when it was dropped off. The vehicle was checked out and I didn't get a email close out. Instead I got another charge. I called the office and no one seems to know what I'm talking about. Very rude and disrespectful. Unprofessional!
Rhonda Thompson
Rating:
4.0
Customer did not leave a comment.
Tina Wimberley
Rating:
5.0
Customer did not leave a comment.
William Morgan
Rating:
5.0
Customer did not leave a comment.
Scott Wilson
Rating:
5.0
Customer did not leave a comment.
Victor Harkey
Rating:
5.0
Customer did not leave a comment.
Aretha Kirk
Rating:
5.0
Customer did not leave a comment.
Sherrod Dixon
Rating:
5.0
Customer did not leave a comment.
Ronald Wead
Rating:
4.0
One of the tail lights was out.
Laporsha McCaskill
Rating:
5.0
Keep doing what you are doing.
CHESTER GREGORY
Rating:
5.0
Very nice and accommodating! Would definitely use again and recommend to a friend! Thanks!!!
Charles Davis
Rating:
5.0
I was running late due to closing taking longer than expected, lady called me to make sure i still wanted the rental and stayed open a little longer to let me pick it up. Very nice, helpful, and friendly
Dana Allen
Rating:
5.0
Customer did not leave a comment.
Bruce Owens
Rating:
5.0
Had no problems at all!
Vickie Dickinson
Rating:
5.0
Nothing
Chester GREGORY
Rating:
5.0
Customer did not leave a comment.
donna pearson
Rating:
5.0
Customer did not leave a comment.
Felisa Lewis
Rating:
5.0
Very good service. Agent was a lot of help.
Fred Sakon
Rating:
5.0
Customer did not leave a comment.
Sheletha Davis
Rating:
5.0
Customer did not leave a comment.
tomekia bouler
Rating:
5.0
Great service! Thank you!
WALTER BOUTWELL
Rating:
5.0
Customer did not leave a comment.
christopher bouler
Rating:
3.0
Have the truck clean for next client in this case both driver and passenger side floor had dirt (soil) from previous customer.
Also the truck needed an alignment, it would swift to the right when braking.
luis Diaz
Rating:
5.0
Customer did not leave a comment.
celia caldwell
Rating:
5.0
Customer did not leave a comment.
RON KETHAN
Rating:
5.0
I only needed it for a few hours but it got my little car home which is the important part
Erica Hyland
Rating:
5.0
Customer did not leave a comment.
wanda smith
Rating:
5.0
Customer did not leave a comment.
Ray Filippazzo
Rating:
3.0
Customer did not leave a comment.
Tommy Carter
Rating:
5.0
Just keep doing what you're doing
jamie jones
Rating:
5.0
Customer did not leave a comment.
Joe Barnes
Rating:
5.0
Customer did not leave a comment.
Janice White
Rating:
4.0
This was the THIRD pick-up location we were given for our contract. First was in Monroeville, AL but operator refused to come in despite Customer Service Rep saying it was open. After waiting over an hour, Customer Service wanted us to drive another hour to Brewton, AL. Called location and they said the vehicle was scheduled for check out the next day! VERY disappointed!!
Ken Heidbrink
Rating:
5.0
Customer did not leave a comment.
Darren Glass
Rating:
5.0
Customer did not leave a comment.
Ricky Knight
Rating:
5.0
Customer did not leave a comment.
George Tucker
Rating:
5.0
Customer did not leave a comment.
Belinda Kelley
Rating:
4.0
Customer did not leave a comment.
Melinda Gibson
Rating:
5.0
Customer did not leave a comment.
Ken Crosswhite
Rating:
5.0
Thomasville Al is Very good location to pick up your U-Haul
Employees know what they are doing and will help you any way they can.
Laney Moreland
Rating:
5.0
Customer did not leave a comment.
Cecilia Davis
Rating:
4.0
Great customer service! I will use them again!
Thomas Jackson
Rating:
5.0
Customer did not leave a comment.
Wendy Bates
Rating:
5.0
Customer did not leave a comment.
Toni Cowart
Rating:
3.0
Customer did not leave a comment.
Robert Mccaskill
Rating:
5.0
Everything' was.excellent
Edward Conner
Rating:
3.0
Twice since February, I have rented from this location, both times requesting furniture pads. The location had no furniture pads either time. When a customer requests to rent furniture pads, they should always be available at the rental location.
Edward Lyon
Rating:
5.0
Customer did not leave a comment.
Richard Sammons
Rating:
3.0
Opening times on website and on door not adhered to.
Michael Down
Rating:
4.0
Customer did not leave a comment.
Marlon Brown
Rating:
3.0
Customer did not leave a comment.
Mark Davidson
Rating:
3.0
Because the nationwide reservation system was down, my pickup time was delayed 4 hours. This led to confusion and inconvenience for. It was not the fault of the location or the employees. They worked hard to help me.
Larry Teasley
Rating:
5.0
Customer did not leave a comment.
JENNIFER JOHNSON
Rating:
5.0
Customer did not leave a comment.
Kermit Moore
Rating:
5.0
Customer did not leave a comment.
Victoria Sellers
Rating:
1.0
Terrible customer service. We had to wait an hour to pick up the trailer because no one would come to the office to even help. The trailer was parked in a mud puddle, and there was no adapter for the lights. So irritating. Definitely will never rent from here ever again.
Stacie Turberville
Rating:
5.0
Customer did not leave a comment.
TImothy Minor
Rating:
5.0
Nothing! I was in and out made my appointment move the furniture and brought uhaul back and appreciated it so much
Thanks again for friendly service
dora blackston
Rating:
5.0
Customer did not leave a comment.
Timothy Meherg
Rating:
5.0
Customer did not leave a comment.
Gwendalynn McDaniel
Rating:
5.0
Customer did not leave a comment.
TIMOTHY MEHERG
Rating:
3.0
I paid with a debit card and was deducted $130 when I was told and had a receipt for $57
John Drinkard
Rating:
5.0
I booked a truck earlier in the week and it was confirmed that my truck was at my pick up location. So I go to pick up the truck and they have lost the keys to the truck after I had been waiting for an hour. Also ordered 12 moving blankets to go with the truck and they had me one. The pick up location was at the Grove Hill C-store and then they tell me that I can go pick up the same truck at Thomasville Tire. This new location was 30miles in the opposite direction of which I needed to go. But thank you Thomasville Tire for making it right for me.
Tyler Trehern
Rating:
4.0
Even though the location was closed upon truck return, it was easy to access and return the truck and key.