Truck was dragging. Afraid the entire time it was going to break downAbyah D.
Customer Reviews for Thornton Great Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Beau F.
The place was a gas station and took lots of time for pickup. I expected the pickup location to use my contract reservation number but couldn't instead I had to answer many questions again. It was not fun picking up uhaul and I would not accept to pickup at that location or similar location.Adetola A.
He told me 1 price then charged me another. He didn't show me how to properly use or attach the equipment.Chase C.
Customer did not leave a comment.Reggie M.
Customer did not leave a comment.SHARON S.
Professionalism/ ensure website worksSyreeta R.
Customer did not leave a comment.Aariona C.
Make sure store is open.....Holly H.
I had to drive 50 miles out of my way to pick this up and take it back home. To add insult to injury I was told I went over my mileage and was charged for that as well. I wouldnt have gone over if the truck wasnt 50 miles away!Lawrence T.
Just Mae sure when they check the truck in that they make sure it's cleanEric T.