Customer Reviews for Thriftee Self Storage
(U-Haul Neighborhood Dealer)

1,192 reviews

1717 N Glendale Bl   Los Angeles, CA 90026
(No customer parking)

(323) 662-9973

Location Hours

  • Mon-Sat: 8:30 am - 6 pm
  • Sun: 8:30 am - 12 pm

Services at this Location:

Contact Us

(323) 662-9973

1717 N Glendale Bl
Los Angeles, CA 90026
(No customer parking)

Services at this Location:

Location Hours

  • Mon-Sat: 8:30 am - 6 pm
  • Sun: 8:30 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

I was well please,thank,s. I will come back. THANK,S Sam McFarlin.

SAMUEL M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristine S. 
Rating:
5.0

Staff were awesome!! but I wouldn't want my stuff in these units :/

Frannie R.  |  Overall Experience 
Rating:
5.0

Easiest U-Haul experience I've ever had.

Chloe S. 
Rating:
5.0

Excellent efficient friendly service !

Erin D. 
Rating:
5.0

Customer did not leave a comment.

Dennis M. 
Rating:
5.0

Customer did not leave a comment.

arnold A. 
Rating:
4.0

Clean the windshield. Gentlemen who helped me was friendly, professional, and helpful. I did watch them check oil and transmission fluid which was great.

Mitch R. 
Rating:
5.0

Customer did not leave a comment.

JUAN S. 
Rating:
5.0

Your costumers service is very good no attitude like one in Hollywood

Oscar B. 
Rating:
5.0

These guys are the best

ELLIE F.  |  Overall Experience 
Rating:
1.0

my moving assist company recommended to me during the check out process took my money and never showed up.

Liam U. 
Rating:
4.0

Customer did not leave a comment.

Manuel B. 
Rating:
4.0

Very fast and accessible. Kind service.

Monica W. 
Rating:
5.0

Customer did not leave a comment.

Jonathan G. 
Rating:
5.0

Customer did not leave a comment.

Froilan A. 
Rating:
5.0

Customer did not leave a comment.

matthew L. 
Rating:
5.0

Customer did not leave a comment.

GINA G. 
Rating:
5.0

Customer did not leave a comment.

Emerson G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Damian P. 
Rating:
5.0

It was perfect, thank you.

Amy W. 
Rating:
2.0

Customer did not leave a comment.

Ben V. 
Rating:
5.0

Customer did not leave a comment.

Margaret D. 
Rating:
5.0

Customer did not leave a comment.

Mikkola G. 
Rating:
5.0

I'm forgetting the name of the proprietor but he was super friendly and the service was great! Made it super fast/easy and had a fun personality. very pleased

Jeffrey A. 
Rating:
4.0

I had a hassle free process. Everyone at the location was nice and understanding. I'd rent from that location again!

EVENTOR C. 
Rating:
3.0

Customer did not leave a comment.

Sarah P. 
Rating:
1.0

Have a safe location that the huge uhaul trucks can get in and out of without risking your life. Plus parking is horrible at this location.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

George M. 
Rating:
5.0

Customer did not leave a comment.

David E. 
Rating:
5.0

I been with this storage company for 6 months plus or so and I’ve never had a problem with anything. The staff are friendly and helpful. I would use storage here again if I ever move back to downtown LA thank you so much.

Chandana E.  |  Overall Experience 
Rating:
5.0

They were extremely helpful. It's a bit if a tight location, but both U-Haul reps were very reassuring, giving perfect direction for the logistical maneuvers. Hook up was easy, friendly, and fast. Exactly what one wants for a rental.

William M. 
Rating:
5.0

I think your good over all

MARIA C. 
Rating:
5.0

Overcharged $5.00 for blankets 12 vs 6. I emailed asking for an adjustment and haven't received a response. Otherwise everything was great

ed A. 
Rating:
5.0

Literally no comments, everything was seamless and as easy as could be. Pick up and drop off took all of 5 minutes if that. Highly recommend!

Elizabeth M. 
Rating:
5.0

Great customer service

Vladimir D. 
Rating:
5.0

Very nice people working at this location!

Scott M. 
Rating:
4.0

Customer did not leave a comment.

Marianne V. 
Rating:
5.0

Customer did not leave a comment.

Rosette S. 
Rating:
5.0

What absolutely shines at this location is the customer service. Every person we dealt with was kind, helpful, generous with their time. The staff here really goes above and beyond. I'd recommend to anyone and will definitely be back.

KATHLEEN M. 
Rating:
4.0

Customer did not leave a comment.

JENELL P. 
Rating:
5.0

Felipe is AWESOME and provided fantastic customer service.

Jane H. 
Rating:
3.0

Customer did not leave a comment.

Ivan A. 
Rating:
4.0

The man checking us out was so wonderful. It was a stressful day, and he made getting the truck easy and delightful. Thank you!

Milly S. 
Rating:
4.0

Customer did not leave a comment.

Joshua E. 
Rating:
5.0

Customer did not leave a comment.

PRISCO M. 
Rating:
5.0

Very easy process, would use them again!

Aneesa C. 
Rating:
5.0

Exc3lnet3 servicio srta..Sonia 1717 glendale

JUAN C. 
Rating:
5.0

The entire experience was super easy and smooth. Most importantly the customer service was stellar! Very kind and helpful

Tina H. 
Rating:
5.0

Customer did not leave a comment.

Jesus B. 
Rating:
5.0

Very friendly, courteous and competent. One of the best U-Haul experiences I have had.

SAM K. 
Rating:
5.0

The truck was ready as scheduled and in excellent condition. The people are knowledgeable, efficient and friendly. Would drive out of my way to rent from this location again!

DAVID C. 
Rating:
3.0

We did mobile dropoff after hours.

HORACIO U. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM G. 
Rating:
4.0

Customer did not leave a comment.

Ian M. 
Rating:
5.0

Customer did not leave a comment.

ARMAN S. 
Rating:
5.0

Very expensive, very dirty and lots of hidden charges. I won't recommend this storage to anyone

Amihan A.  |  Overall Experience 
Rating:
5.0

Very good service, clear terms of usage. Friendly and professional.

Rodolfo B. 
Rating:
5.0

Customer did not leave a comment.

Boaz H. 
Rating:
3.0

You didn't keep your promise, you over charged my credit card, for this and that however I know I kept the truck longer then expected

ALEJANDRO M. 
Rating:
5.0

The cargo van I rented had a sliding door that required additional pressure to fully close, this could end up being unsafe for someone not familiar with the equipment.

Madeleine M. 
Rating:
5.0

Customer did not leave a comment.

Blake G. 
Rating:
5.0

It was all good

ROBERT L. 
Rating:
5.0

This was the best Uhaul experience I've ever had - amazing customer service. Thank you! Send them a big budget to update their location, they have such amazing potential and I think Uhaul could totally make a historic location out of this place (it used to be a movie studio back in the silent film era).

EVAN O. 
Rating:
5.0

Customer did not leave a comment.

CHAZ Y. 
Rating:
5.0

Customer did not leave a comment.

Tessa W. 
Rating:
5.0

Customer did not leave a comment.

Jason Kim R. 
Rating:
4.0

Customer did not leave a comment.

Madeleine M. 
Rating:
5.0

This is a very well maintained, reasonable price and safe storage. It's the best storage Ive he the experience to deal with in Los Angeles.

SHALISHA S.  |  Overall Experience 
Rating:
5.0

The van was well maintained, not exactly clean (see below) but fine for what I needed/expected. There were fast food wrappers and drinks in the passenger side door pockets

Carlos M. 
Rating:
5.0

Customer did not leave a comment.

Jamil B. 
Rating:
5.0

the staff here is amazing.

ROBERT W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jessica B. 
Rating:
5.0

Customer did not leave a comment.

Linda G. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
4.0

Customer did not leave a comment.

Yoon L. 
Rating:
5.0

Customer did not leave a comment.

Stuart S. 
Rating:
5.0

Customer did not leave a comment.

Dennis D. 
Rating:
5.0

Customer did not leave a comment.

Ryan M. 
Rating:
4.0

The location manager at this site was very nice and attentive. Very easy transaction.

James E. 
Rating:
3.0

Customer did not leave a comment.

Jared H. 
Rating:
3.0

Very narrow parking area off a very busy street, quite challenging to maneuver a big vehicle into or out of the business.

David Britt B. 
Rating:
4.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Easy drop off!

Carlos A. 
Rating:
5.0

Excellent service

ISABEL O. 
Rating:
5.0

Smooth transaction. Very helpful staff.

Jose G. 
Rating:
5.0

Customer did not leave a comment.

Benjamin N. 
Rating:
5.0

Staff was so helpful, friendly and quick to assist in anything I needed. They were also ready to answer any questions I had about the process. I would definitely come back to them again. Thank you guys for helping to make my move a smooth process from start to finish.

Mariano L. 
Rating:
5.0

Both employees I interacted with were very friendly, courteous and informative. Would definitely return! Had a great experience

ANA Y. 
Rating:
5.0

nothing needs improving

Larry C. 
Rating:
4.0

Customer did not leave a comment.

Yuka M. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
4.0

Wasn't sure where to leave the truck

David E. 
Rating:
5.0

Customer did not leave a comment.

Jared C. 
Rating:
3.0

Almost could not get the truck into a spot because of the way that someone else parked their truck. Signage or marks telling people where to stay clear of would be helpful

Danielle D. 
Rating:
5.0

Excellent customer service. Felipe, Sonia and the young man are always on top of business to satisfy our needs.

ISABEL O. 
Rating:
1.0

They over charged my credit card and did not want to discus this at all !!! If they do the same to everyone that's a good racket they have going on!!

Daniel F. 
Rating:
5.0

The person who checked me in was amazing. Everything was easy breezy. Thank you!

Vanessa C. 
Rating:
5.0

N/A

Grace H. 
Rating:
5.0

Superior and friendly customer service! Gold standard of how to do it w uhaul!!!

Joan H. 
Rating:
5.0

Overall, very easy experience. Everyone is super friendly and helpful, equipment was easy to deal with. Thank you so much for correcting the extra charges on my receipt as well.

Joseph C. 
Rating:
5.0

It would be nice if there was a way to drop off the truck with the dolly during after hours, in which I did not have to put the dolly into the front cab. It was big and heavy and difficult to place on the seats. That's my only complaint otherwise everything was great!

Dagart A. 
Rating:
5.0

nothing everything was great

Larry C. 
Rating:
5.0

Customer did not leave a comment.

Houston H. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Both sites were great. No need for improvement.

Quoc T. 
Rating:
5.0

Nice owners too

Dana C. 
Rating:
5.0

N/A

Jeff M. 
No reviews have been submitted for this location.

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