Great service and great price!!!Eugene S.
Customer Reviews for Thrifty Tool Rental
(U-Haul Neighborhood Dealer)
Pocono Pines, PA 18350
(Turn at the junction ice cream shop)
Services at this Location:
- Mon-Tue: 9 am - 5 pm
- Wed: 9 am - 12 pm
- Thur-Sat: 9 am - 5 pm
- Sun: 9 am - 12 pm
Special Operating Hours
- 9/30/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Earl was super helpful, flexible and knowledgeable.Ron J.
Earl is a great manager. He took care of everything! Great customer service.Eugene S.
Earl is very pleasant to work with.christopher W.
It all went well. Thanks.Peter D.
Excellent customer serviceMARIA V.
Truck was ready an hour lateFRANCESCA B.
Again great location and super easy to useJon F.
Customer did not leave a comment.Michael C.
cell service was horrible. biting flies all over, truck was surrounded by them. on phone call with a uhaul rep. for well over an hour with assistance on 24/7 pick up. rep was EXTREMELY helpful & patient!!william H.
Great customer service at the location!Rafal N.
Customer did not leave a comment.Lowella B.
I ordered a 15 foot bed truck I received a measurement of a truck bed that was 11â€˜10â€œ. Why was I told that this is a 15 foot truck? I had mentioned that I needed a 15 foot bed because my porta boat is 13 feet overall therefore I needed a 15 foot bed truck. Why was I told that this is a 15 foot bed truck that I had to drive with the back door of the truck open for 120 Miles. Please respond thank youjoseph F.
Customer did not leave a comment.Aurelio E.
Customer did not leave a comment.DANIEL J.
Customer did not leave a comment.Michael F.
You need to allow one day for loading and one day for unloading along with travel days. Please consider ages of renters and size of the group moving.Daniel S.
The truck needed to be serviced and I did not know about it until after I took the truck but other yhan that the service was great and the gentleman was so very nice and helpfulAysha L.
Customer did not leave a comment.MICHAEL G.
not open at posted hoursGlenn G.
Customer did not leave a comment.Jeremy H.
Customer did not leave a comment.Michael B.
Truck had a Check Engine Light and Traction Control Light that illuminated during the trip.Estro V.
Unable to get lock box code. Wastes 2 hours at 6am. Used 2 differnt phones and was on line with your texh suppprt for 30 minutes. Still had no idea why no code issued!!!! NOT Acceptable!!!!! Finally store opened up and did whole process manually on his computer.Charles T.
Great older gentlemen. Not too savi with computers but excelent attitude. Place needs some loving.Victor A.
Very personal and friendly staff. I would definitely rent anything I need in the future from this facilityDonna B.
Customer did not leave a comment.Jacqueline S.
This location was the best place that I ever rented from. The staff was awesome and it was very quick and professional. I highly recommend it to anyone looking to rent a truckWilliam D.
Customer did not leave a comment.Jeffrey B.