We had a lot of trouble with your Internet connection it got very frustrating but Sherry Brown at the location were very very very hard to help us. She was great.
David S
Customer Reviews for Special Touch
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They overcharged me by nearly $500 for a 3.5 hour use of the truck. They do not need to be doing business for U-Haul
MICHAEL RFriendly, helpful and these wonderful people went above and beyond in helping me arrange and connect the car hauler ( in the rain!). I can't say enough good things about them.
mark LMore legroom for driver for small truck.
RAY BThe location was excellent. The personnel were so great to work with. I do wish the truck had more room. I am 6'4", and my left knee was jammed against the knob that controls the headlights.
RAY BThe couple that maintain/run the uhaul rentals for this location were extremely friendly and were quick to respond when my trailer got a flat.
Mac SHonestly don’t think you guys need any improvement, that’s my opinion but every was fast and communication was good thank you
Kalee SNA
Antonina VSuper helpful with process
THOMAS MRental people and location were great. The uhaul leaked during heavy rain and furniture got wet!!!!!
Lori RThe drop off location was closed when I dropped the trailer off on Sunday.
Benjamin CThe process
Octavia D