Customer Reviews for Thunderbird Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Thunderbird Mini Storage

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Thomas M.
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Customer did not leave a comment.

John M.
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Customer did not leave a comment.

edward C.
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You need to know your job at least truck was dirty I can live with that I got charged two days for a half a day of a truck use just wasn't pleased I work for U-Haul before I know how it works I wasn't happy

Iftikhar B.
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Connie was very pleasant and she made the process very easy

Mike W.
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Customer did not leave a comment.

Gloria G.
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Connie was very helpful & went above & beyond to facilitate my access to the van when I encountered glitches with the 24/7 mobile app. Her efforts are greatly appreciated.

Tamicha C.
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My card said U-haul took $115, on my receipt it has $100, and I was refunded the change from $100. Please look into this, 623-606-6313. Thank you

Mary R.
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Customer did not leave a comment.

Robert A.
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Great staff!

Robert P.
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Customer did not leave a comment.

Raymond P.
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Get the bugs out of your computer app before going live, it was an embarrassment for your company when it couldn't download my photos of license, even after five or six tries and from three phones!

Sonia V.
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Customer did not leave a comment.

Karen A.
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The customer service was excellent and she was VERY friendly and helpful! ??

Linda M.
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Linda & Connie provided excellent service!

Jade U.
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Linda and Patrick were awesome. Friendly and Professional. A delightful experience. ?? very satisfied

Maricela M.
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Customer did not leave a comment.

James V.
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Great location, Very Good Customer Service. Only 1 recommendation the truck I rented had less than a 1/4 tank of gas, the warning light was ON when I began my move warning me of only 50 mies left. Maybe a minimum of 1/2 tank of gas would be helpful for the customer.

Margo A.
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Friendly service. Great truck.

Eric M.
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Connie & Linda at the location were great to work with for the original reservation & returning the vehicle! The U-Haul 24/7 mobile phone-based pickup experience needs some work. Too many hoops to jump through between the photos, uploads, etc., it took nearly 30 minutes to pickup the truck. The chat team was slow & minutes would go by between questions & answers; & in a single session multiple agents came in & out of the conversation. Very frustrating!

Jose A.
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Customer did not leave a comment.

Miles C.
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Customer did not leave a comment.

Mike P.
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My experience was perfect, with absolutely no problems. There was nothing that could've made better, because it was already perfect. I highly recommend this location to rent U Haul vehicles.

Robert S.
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Everything was perfect, had a great experience. This the second time I've used this facility and have never had any problems, Connie is the best.

PAT M.
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Nothing

sheryl J.
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Customer did not leave a comment.

Linda G.
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Connie was fantastic. Very friendly and helpful.

Robert B.
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Customer did not leave a comment.

Aaron J.
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Connie and Linda were fantastic! They need no improvements. Thank you for the great service

Yesid G.
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No problems at all

Beth Q.
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Customer did not leave a comment.

Andrew K.
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Customer did not leave a comment.

Anne W.
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I believe the lady's name was Connie. She was extremely helpful and I would highly recommend her location to anyone

Michelle R.
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We had a great experience with Connie from Thunderbird Mini Storage and our Uhaul rental there. She went above and beyond for us to make sure we would be able to have the truck available to us at the crazy hours we needed it. We were very impressed by the level of customer service and the terrific price for local rental!

No reviews have been submitted for this location.

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