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Leann C | Overall Experience
Customer Reviews for Tiger Man Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have full services & educated personel at all U-Haul rental sites. These side-line add-ons to another business are not adequate. The truck had a check-engine light on when I picked it up. I had to take it by a big U-Haul center to get it checked. They cleared the light, finding no problems. About 200 miles before reaching our destination, the check-engine light came on again.
Tommy RI don't think I have any other statements to add
William LI have rented a U-haul trailer from Tiger Pawn for two years in a row.. they are super helpful and vey friendly. I am thankful that I can get the trailer so close to home.
Leta FVery friendly and explained everything in a respectful and well-mannered way.. recommend To use these guys for any moving needs
Aaron EEmployees were fast and flawless
RICHARD BI had a good trip towing and safe travel back going and coming back without the loads and the loads. Thanks
Carlos MGood service. No problems. Reasonable price.
Timothy BWas told the uhaul manager would contact me before charging my card as they were placing a hold on the charge and they charged me without ever calling.
Brailyn BFriendly service and convenient location.
Kelli LThe air condition did not work. Had to keep the truck due to one not being available for a one way trip until after the weekend. So it was a very hot trip even with the windows down.
Brian FEasy in/ out quick service!
larry rDrop off place to drop off truck was nice place
Christopher TThe U-Haul was my only form of transportation that weekend. The rates per mile is extremely to high.
COELIA CVery friendly, helpful service
Linster GFriendly easy service
Byron WOne of the tires only had 24 psi. When I added air, it blew a hole on the backside sidewall. Fortunately this happened at our home and not on the road. Suggestion...the location I rented the trailer from needs to perform preventative maintenance on equipment before it is rented.
BRUCE WAt check in was when an additional 39.00 of unexpected charges were made known. Since a holiday there has not been anyone to discuss.
Wayne RNot be so expensive
Carol MIt all went smoothly and professional.
teresa fThe experience was amazing. The service was friendly and timely
Robert JVery easy to do business with very polite very professional
Steve oGreat service and quick.
Aaron MThere was an exchange of an appliance dolly for a regular one. The cost was free and I appreciate it but there should have been notification so I could get one elsewhere beforehand. The truck was in need of washing but other than that it was a good experience. The 24/7 online check in was problematic by we got through it with some amazing tech support via the 800 number. Thanks for that.
Rick WCustomer service needs a better attitude and to learn how to talk and deal with customers
Toni MExcellent facility! Mr Jamie was a tremendous help and worked with me on short notice. The facility is very secure and immaculate. I highly recommend this business!
Seth B | Overall ExperienceNo need for improvement
Mark BNothing
Mary MAttendant was rude did not allow us to self check in the uhaul ourselves on our app. We were not aware that the rental had to be returned at the same time that it was picked up, as our email only stated due on May 11,2022 with no specific time. We were charged more for returning it later. This should have been specified on the return information. We will not use the company again in the future.
Melissa RNothing
Lisa SNothing y'all was so nice
Nicole GThey didn't have what I ordered. And the process was time consuming. However, I still would recommend it. Simply because of the location convenience.
Zertrena WProfessionals
STEVEN RWorst drop off location, I would never in a million years use the Marksville location again! Tiger pawn to be exact ‘ the guy lied about giving my deposit back & he also lied about the gas mileage! His paper work showed he gave cash back but told me it was going to my card !! BAD business & uhaul has NOT made up for the mis convenience of me driving to Alexandria from Cottonport for a “mis understanding”
Paige Lexperience was great
Lisa CThey were excellent
MICHAEL GExcellent service. Quick checkout. Easy check in and drop off.
ROBERT JBe open
Karl Nthieves i had not a problem until the last time im used you all... it sucked you basically made me pay to turn the equipment in
MICHAEL LVery nice employees. Quick response to rental turn in
LISA LThese folks were very nice and helpful. No changes for improvement. Thank you.
KEVIN NEquipment had a lot of prior damage, the location didn’t do a walk thru of the equipment to show all the damage, nor explain how to utilize it. Tank was at a quarter of gas, did mot have all the equipment requested, equipment was dirty, cabin full of dog hair.
David PI think it is good to let my friend to no
TRAVIS JMake sure you give them all their equipment.
Chris GThe total experience was excellent. The people at Tiger Pawn were professional and extremely helpful from start to finish.
KOBE EI like this drop off spot.
Beverly LIt was a pawn shop in the middle of no where 45 minutes from the major city I needed the truck.
Scott MVery nice
carmen dI had to go to marksville to get the truck when we Had been told that it would be in Alexandria.
Tran W