Tiger Rents of Virginia
(U-Haul Neighborhood Dealer)

801 reviews

1260 Old Franklin TP   Rocky Mount, VA 24151

(540) 483-1353

Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 11:30 am
  • Sun: 8 am - 11 am

Contact Us

(540) 483-1353

1260 Old Franklin TP
Rocky Mount, VA 24151

Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 11:30 am
  • Sun: 8 am - 11 am
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Rudy M. 
Rating:
5.0

every thing was done right. thanks

joseph V. 
Rating:
5.0

Great

PRESSLEYL T. 
Rating:
2.0

They didn't check in my equipment until 6 hours after I dropped it off

James M. 
Rating:
5.0

We rented the 10' truck for a long distance round trip move. Would have appreciated cruise control and a handle on the drivers side rear of the truck. Truck seats very comfortable thankfully. Driver door needed to be slammed and occasionally the lighter plug for old fashioned GPS would work loose enough to loose power. Thankful they were there. And used social distancing and masks.

SHERREMICHELE J. 
Rating:
5.0

Josh was awesome. He was kind, knowledgeable and efficient.

ROBERTWARDEN G. 
Rating:
5.0

Nice people and very accommodating fair price

Christopher T. 
Rating:
5.0

They helped me with the checkout process due to the phone app not working correctly

Floyd W. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINEANNETTE H. 
Rating:
1.0

The truck that I reserved was rented to another customer. I was told that the wipers didn't work. But yet it was rented to another person. I felt like they just didn't want me to rented to me. If I was told the truth on the reason why he need to keep that truck at the location.

ANDRE-ERIC W. 
Rating:
5.0

Customer did not leave a comment.

RICHARDWALTER C. 
Rating:
3.0

Customer did not leave a comment.

Heather G. 
Rating:
4.0

Move the key box closer to the trucks

Dwayne E. 
Rating:
4.0

Customer did not leave a comment.

ROYWAYNE S. 
Rating:
5.0

Tiger is doing a great job.

JAMIELYNN W. 
Rating:
5.0

Customer did not leave a comment.

Paula B. 
Rating:
5.0

Customer did not leave a comment.

Theresa R. 
Rating:
5.0

You guys have got it.

DENNISWAYNE M. 
Rating:
5.0

Everything was great.

WILLIAMLESTER C. 
Rating:
4.0

Customer did not leave a comment.

Howard H. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

DorothyBelle P. 
Rating:
4.0

Customer did not leave a comment.

GARYCRAIG M. 
Rating:
5.0

All was ok this time

DALEALAN M. 
Rating:
4.0

Knowledgeable and helpful

ERIKVANCE H. 
Rating:
5.0

Customer did not leave a comment.

CHARLESEDWARD M. 
Rating:
5.0

Tiger Rents was phenomenal. Josh's service was superb; truck was excellent; and my move was easier because of them. Highly recommend Tiger Rents!

KIMBERLYJEAN M. 
Rating:
5.0

Customer did not leave a comment.

PATRICKJOHN S. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHERJAMES C. 
Rating:
5.0

Customer did not leave a comment.

Scott C. 
Rating:
4.0

Everything was great!

JAMESDAVID H. 
Rating:
1.0

I did not sign up for on phone check in / out and there was no one to help me when I got there. I had to track someone down to help me. Neither of us could get app to work so he had to open business and get me logged in. Took way too log and had trouble what I returned van. Horrible service!

VICKIJO S. 
Rating:
5.0

Customer did not leave a comment.

Patty P. 
Rating:
5.0

I think you got it

DENNISWAYNE M. 
Rating:
4.0

Customer did not leave a comment.

Lois M. 
Rating:
5.0

Great people very accommodating

DEAN J. 
Rating:
3.0

Also disappointed that none of the staff were wearing face coverings/masks. Also took a long time to look over vehicle and confirm gas gauge. Staff were friendly and helpful but uncertain where to park vehicle for return.

Ann A. 
Rating:
5.0

Customer did not leave a comment.

SHERRYSOLON L. 
Rating:
4.0

Straight forward no nonsense service. Thanks.

CHARLESDOUGLAS R. 
Rating:
5.0

Customer did not leave a comment.

STEPHENDOUGLAS K. 
Rating:
4.0

Kind of expensive but overall happy with the service

Kathleen G. 
Rating:
5.0

Nothing, Josh is awesome.

PENELOPESUSAN G. 
Rating:
5.0

Not a thing. Fast easy effective can't ask for anything more.

JEFFREY G. 
Rating:
5.0

Friendly and painless.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Darryl K. 
Rating:
5.0

Customer did not leave a comment.

LISA S. 
Rating:
2.0

I chose online check in. When I arrived at the location I found my truck and completed the online check in process using the U-Haul app. It directed me to go inside and pick up the keys. The worker told me that they don't do online check in and made me go through the entire process again. At the end of the check in he was informed the truck was no longer available because I had already completed the online check in process beforehand. This took a lot of added time.

Eddie B. 
Rating:
5.0

The staff were extremely friendly and efficient. We had a great experience overall!

JAMESR M. 
Rating:
5.0

Great customer service and very friendly staff!! Would use again and definitely recommend.

STEPHANIELYNNE M. 
Rating:
4.0

We were asked to drop off the uhaul 30 miles from our destination a day earlier than we had planned because they needed the truck for another reservation. They offered us a $40 credit for doing this so we busted our butts to get it unloaded and to the further location. When we got to that location, all we got was no, you can't drop it off here, I don't need it and don't have the room to keep it, and were asked to go another 4+/- miles down the road to drop it off where we did. No credit for bringing it back a day early, plus no credit for driving it 30 miles further than we had to. Fortunately we did not go over our allotted mileage or we would have been charged even more. Very disappointed with just that aspect of our rental.

Charles C. 
Rating:
5.0

??

MATTHEW RYAN B. 
Rating:
5.0

Customer did not leave a comment.

Paul H. 
Rating:
5.0

Customer did not leave a comment.

PAULROMEO P. 
Rating:
5.0

They did an excellent job. The rental (Tiger Rentals) has always been my go to place when I need something.

JOHNDAVID A. 
Rating:
5.0

Josh is awesome.

Robert G. 
Rating:
3.0

Customer did not leave a comment.

Debra E. 
Rating:
5.0

Keep doing what you are doing. I appreciate the professionalism and courtesy displayed. Mark B.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Did not have moving pads requested. I have had this issue at other UHaul locations

David S. 
Rating:
5.0

No problems at all.

Richard M. 
Rating:
5.0

Josh, the owner, was by far the best uhaul steward I have ever used. Extremely thorough and cordial with all customers. I could not recommend him more. Great guy. Thanks Josh, Bill Neal

Bill N. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Monica H. 
Rating:
5.0

Nothing it was great

David K. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
1.0

They do not have good customer service when it comes to telling you that you will have extra charges as in gas mileage it was on half tank and returned in a half tank and they charged $10.50. For a mark before half but I have pictures showing that was where it was when picked up.

Jessica A. 
Rating:
4.0

Worker should wear masks

Andrew B. 
Rating:
4.0

Have truck leak repaired.

Steve C. 
Rating:
5.0

Customer did not leave a comment.

Jason G. 
Rating:
4.0

Customer did not leave a comment.

Marcia A. 
Rating:
5.0

Customer did not leave a comment.

Chrishell H. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Jami C. 
Rating:
5.0

Very friendly person to rent from - everything was convenient and quick

Courtney S. 
Rating:
5.0

Customer did not leave a comment.

Sherry R. 
Rating:
5.0

Customer did not leave a comment.

Misty B. 
Rating:
5.0

Customer did not leave a comment.

Misty B. 
Rating:
4.0

Fix the gas gage on the vehicle

Irene S. 
Rating:
4.0

Faster check in

William H. 
Rating:
4.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

Mitchell S. 
Rating:
5.0

Customer did not leave a comment.

Carlton W. 
Rating:
5.0

Customer did not leave a comment.

Lisa F. 
Rating:
5.0

Friendly folks and top quality service!!

Charles A. 
Rating:
5.0

Customer did not leave a comment.

Roger R. 
Rating:
3.0

Dropped off after hours. Could not get the online drop-off to work on my phone. Was fortunate the location did not charge me the extra fee for after hours drop-off. Not happy with the stress involved but was happy didn't get charged.

Mary P. 
Rating:
5.0

Excellent, friendly service from Josh and Tom. Would highly recommend this location for your UHaul needs and other services.

Robert F. 
Rating:
3.0

Customer did not leave a comment.

Barry R. 
Rating:
5.0

Customer did not leave a comment.

Brandon M. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
4.0

Customer did not leave a comment.

Steve C. 
Rating:
4.0

Customer did not leave a comment.

JACK C. 
Rating:
4.0

Customer did not leave a comment.

Stephen Y. 
Rating:
4.0

The trailer had a moderate air leak in one of four tires, unnoticeable when the trailer was unloaded. This required refilling every four hours.

Richard M M. 
Rating:
5.0

Customer did not leave a comment.

Frederick M. 
Rating:
3.0

Customer did not leave a comment.

Ben P. 
Rating:
5.0

Excellent, friendly service, convenient location. Highly recommended, thank you!

LEE T. 
Rating:
5.0

Customer did not leave a comment.

michael S. 
Rating:
5.0

Great service

Joy H. 
Rating:
3.0

Customer did not leave a comment.

Philip N. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top