Make sure your contractors know how to service and repair your equipment. Finding out that I have no trailer brakes in rush hour traffic on a rain slick road is not the best way to build customer relations. Plus, having been an assistant safety director for a trucking company, that facility put Uhaul at risk of a big law suit had I plowed into those stopped vehicles. Especially when we found out that there wasn't a drop of brake fluid in a brand new master cylinder. Uhaul dodged a big bullet this time.Jeffrey S.
Customer Reviews for Tire Traxx Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service, very friendly staff. Highly recommend.ERIC J.
Mr. Taylor, wonderful person to work with. Everything went smoothy.Nena M.
Customer service @actual location, Yorktown, the gentlemen were very personable and friendly. However, once hooked up and on our way for a long drive, the wheel of the straps of my car came loose, the straps were not strapped correctly per Uhaul roadside assistant. The time for someone to come and assist with this issue took a total of 3 hours. Then when called to inquire of incident and ETA for assistance, it was very egregious and very overwhelming to say the least, this in turn made the experience to be a very stressed experience.Jerry L.
Customer did not leave a comment.Laurenda U.
Customer did not leave a comment.MICHAELLEE C.
Customer did not leave a comment.PATRICELAVONNE M.