Customer Reviews for Tnt Towing & Transport

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tnt Towing & Transport

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ROBERT R.
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THOMAS W.
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David M.
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Jason M.
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adam E.
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JAMES M.
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Most of vehicle was good and clean. However, it needed a Oil change. Some dirt on floor(may just be from moving vehicle) it OK.

Allan C.
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It was not clear when we entered the area where we should Park and where the office was. When somebody came out to help us it was great

Jennifer R.
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We did the remove drop off...easy as pie!

ANTHONY P.
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Paul W.
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We have returned rentals here before. The staff is always friendly and helpful. Thank You

JOHN S.
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DUANE S.
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William L.
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Julie J.
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we told them that our contact for our truck had 4 extra days on it and they failed to add it to our tow dolly contract. this resulting in us getting charged for the for extra days a total of 117.00 and change, which I think we should get back.

William H.
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Mrs. Kathy was very helpful and friendly. I will be referring any family and friends to go TnT Towing for their rental needs.

Kelly E.
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Michelle S.
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I reserved at least 10 days ahead of time and reserved moving pads. They did not have any and were not apologetic. Truck was in good condition but had not been cleaned. Office smells of heavy smoker. Had to breathe that stench for 22 minutes while I checked out truck. That was how long it took. I timed it.

Randall G.
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Originally rented from a Uhaul owned store. Trailer kept blowing fuses on my truck. Guy said it was my truck. Probably needed to be rewired front to back I knew my truck was not the problem. Had them hook up a different trailer( not the size I needed) no issues. Said he didn't have another one for me. I could get in the national cue and they'd call me in a couple hours. Called this private location. They had three. Newer better trailer. Worked great staff was great. Would recommend TNT Towing to anyone needing a Uhaul!

Lauri B.
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John C.
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Ramiro J.
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Michael W.
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Clarence F.
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Dirty. Dirt lot,no help,they had to ask me to move the returned vehicle ,to a plave that was conveinent for there purposes...really bad

Tina B.
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My experience was pleasant. The truck was clean & ready pretty quick upon my arrival.

Adrian M.
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Adrian M.
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Very friendly

Rebecca D.
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Dominic P.
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Edward S.
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Don't know. Everything was perfect for me.

dale R.
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Bethany B.
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Julie S.
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The ladies that work at this location are the BEST! They are so nice! Thank you for helping us!

ANGELA G.
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Better customer interaction Explain more in detail be friendly

Michael S.
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Way over charged for tax. When ask about it they just kept changing the subject. We need to rent a larger truck next month but feel we will be over charged again so would not use uhaul

Stephanie P.
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Christopher A.
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The pick up and return was easy peasy. No issues at all. TY

Jeff W.
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The location we selected did not have our drop-off reservation. We had to drive another 10 miles to the drop off location from the one selected near our home. The brakes on the unit did not seem to work.

EDWARD L.
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Paul W.
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Hector G.
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Laura J.
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Extremely nice people at this location!

Patricia M.
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ALAN C.
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A better description of the location would help, Maybe get an update to Garmin to be a little closer to the actual location

CHEREE M.
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I was charged for over mileage. There is something wrong with the truck indicating the excess mileage. I noticed the speedometer was off by about 2 mph when tracking my progress with gps. This may have a bearing on the mileage of odometer. There is NO WAY I drove more than 100 miles out of the way for the allowance provided. Proprietor told me to call UHaul to file a complaint. Again, it's MY problem to handle, not theirs. Done with UHaul!

Charles G.
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Rachel C.
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fast and friendly service both picking up and dropping off the vehicle.

Jim H.
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way too long, uhaul does not value my time, will never use you again

Florenio R.
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The Ladies at TNT towing were spot on with our rental for Tuesday's rental.(20 foot truck. Our rental process went smooth ...."as always"!! We were out of there in no time. Thank you ye''all are awesome!!! Tony, ABC MOVERS.

Florenio R.
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The ladies at TNT TOWING ARE AWESOME, and really are on top of all that is involved in getting us (ABC MOVERS) THE RIGHT EQUIPMENT FOR THE PARTICULAR MOVES INVOLVED WHEN WE NEED IT!! THANK YOU FOR TAKING CARE OF BUSINESS AS IT SHOULD BE!! THOSE LADIES ARE AWESOME.....TINY ..."OWNER" ABC MOVERS

Robynne N.
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Very friendly and helpful. Great experience!

William M.
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Joseph P.
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Anthony R.
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Michael M.
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Everything was perfect.

Gregory F.
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Donita L.
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There was one employee working so I had to wait for awhile to get my turn for assistance. Location is hard to find.

Kimberly B.
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Call prior to dropping off truck and the gal that answered the phone told me technically they were closed. When I arrived and went in the office she was on a personal call and turned her back to us Waited a few minutes and she then got up from her desk walk to the door and shut the door as we were standing outside I called the Mesa location and inform them of this and that I was dropping truck off and should I just put the keys in the dropbox. They said yes I will be renting a few more trucks from the Mesa location however I will request a different drop off location

Danny C.
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The people there were extremely friendly and helpful

STEVEN P.
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Good experience

John B C.
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Steven W.
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The lady who checked me made me sweep out truck and tried to say I went over mileage which I didnt.I will not use UHaul again!

Amanda C.
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Richard O.
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Thomas W.
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Bruce D.
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Ttim P.
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Ned A.
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Earl M.
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Took a little too long checking in and out.

Thomas W.
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LARS L.
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Very helpful personnel here. Will be using this location again.

Robert S.
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David L.
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Douglas M.
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leslie V.
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Friendly. Expedient. And accommodating!

Edward C.
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Douglas D.
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Cab was dirty, older truck with smelly A/C and very bouncy. Customer service was excellent and very friendly.

Martin S.
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Richard O.
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n/a

David L.
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Location is very convenient from my home and a great experience picking up and returning.

Gary R.
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Hassen O.
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Susan S.
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I could not locate this uhaul drop-off. It was not easy to find and is not listed as a uhaul dealer in google maps. I just moved here and cannot understand why I could not drop off the trailer at a more convenient location closer to my new home. Last time I moved I was able to drop off the trailer at any authorized uhaul dealer. I got lost and had to call the uhaul dealer, that was actually a towing company, 3 times! Nobody in the area that tried to help me even knew they had uhauls at this towing place. Ultimately, on the final call I made, I was frustrated and in tears, so a very nice woman named Kathy at the towing place got in her car and came looking for me. All of this could have been avoided if Uhaul had let me choose drop off location close to me instead of sending me miles away in a city I wasn't yet familiar with.

Francisco C.
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Change the whole personnel. Thanks

Richard O.
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Fast and efficient check in.

Nickolas T.
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LARS L.
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Deborah R.
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Harold O.
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This trailer was the most unsafe i have ever rented from Uhaul,it had a nail in the right side tire. The hitch had a square handle on it to lock to a ball. it had at least 3/4' of play inthe connection!! It rattled so bad that i thought I had a bad rear end in my vehicle. These people in Prescott Valley NEED to UPGRADE their equipment. I will never rent Again.!!!

LARS L.
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Florenio R.
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The folks at TNT TOWING. are really helpful with the equipment, rental and seem to have Anything , or everything available to accommodate our move . The certainly know what they're doing and treated us professionally perfect!! THANK YOU TNT TOWING , FOR YOUR TIME,!!! TONY RIVERA , and ABC MOVERS

RANDY S.
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Laura D.
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Nice place, there again, needed more employees to help.

KELLY R.
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Great big lot for pick up & drop off. Loved it.

Von C.
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Great experience. TNT Towing does a great job. Will reccomend them to everybody needing a U-Haul.

scott P.
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tracy C.
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Great staff

Pablo R.
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Donald T.
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Truck outside and especially glass was filthy

Kalissa W.
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Shelby P.
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The only nice person during the whole fiasco. Nothing near the lack of customer service received at the pickup location and Murrieta, CA area and that whole department out there. Literally, the only nice person throughout this experience was in AZ.

No reviews have been submitted for this location.

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