Customer Reviews for Toms Glass Service Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Toms Glass Service Inc

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Ralph O. on

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Customer did not leave a comment.

Ralph O. on

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Shared office space with another business so area was very dirty and cluttered.

Sylvia D. on

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Kenneth C. on

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There were no UHaul personnel at the location when the trailer was dropped off. It was dropped around 3 PM on Friday May 31. I feel like there should be somebody to accept returned equipment and time stamp the contract.

ROBERT D. on

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Jerrold C. on

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David G. on

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Gary O. on

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The location was closed when I arrived at the scheduled pick up time and I had to wait well over an hour for the owner to arrive. He said he would be on site on my scheduled drop off time, he was again closed. I left the trailer at the same location I picked it up from. On Wednesday I received a text from U-Haul stating I had not returned the trailer. I tried calling the dealer, it took two days before I could get through. He explained he was too busy to report i had returned the equipment. He assured me it was reported as turned in on time. That apparently was not true, as I received a receipt today charging me for three additional days. If this is not corrected, I will never use U-Haul again, I will report this to the BBB and will tell everyone I know how U-Haul over charged me and the difficulty I have had resolving this issue.

allen w. on

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Very customer friendly attitude. Was a pleasure doing business at this location.

ROBERT D. on

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I hav not received my receipt yet.

clarence m. on

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everything great

Francis G. on

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I requested a newer truck since I'm elderly. The truck was a bit older and had no cruise control so I had to keep my right foot on the gas peddle for 1800 miles. Other than that everything went well. My thanks to the staff of Thomas Rodriguez at U-Haul Castroville, TX who were very helpful.

Steven N. on

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Christopher S. on

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Richard R. on

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David H. on

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Never showed up