I would like an itemization of the charges for the rental. Tony was really helpful and easy to work with.
EDDIE H
Customer Reviews for Tonys Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had reserved a truck to transport items from my late mother's house. My reservation had been transferred to another location, but I arrived at Tony's not realizing that I had opened the wrong email. Without even knowing the difficult time that I was having, Tony took the time to get me in a truck that he had on site and would meet my needs. I really appreciate how kind he was and didn't just send me to the site where my reservation was. It really made a difficult task easier.
MEGAN SKeep up the great work always a pleasure to come and see you guys
susan bHe’s so sweet and talkative. He was very nice and sweet
samantha jThis was a super smooth transaction, Tony and his staff were awesome!!
Erik HTony should show up to work on time. He didn't arrive to his shop until 9:15 am. Employee's were waiting as well as my mom and I. He did apologize several times. I also have a charge on my credit card for $27.76 that I don't know what it's for. He told me the price of $354.11 which I agreed upon but still don't understand the $27.76. Please tell me what this is for or refund it to my card.
Justin TI thank you for your curiosity and fast drop off. I would have to say that understanding this is also an automotive drop off it wasn't the cleanest but it was fast. The thought of not having to sit or sand around sucks. The only thing I would recommend is they put extra chairs that are more welcoming to customers just in case. Have a wonderful day. Ms. Foster
Phillisha FNot a thing Tony was perfect.
kathy sCustomer service at this location is excellent. Tony goes the extra mile to ensure customer satisfaction. Professional service along with expert knowledge makes this business stand tall among the competition. Tony’s “lead by example” approach definitely raises the bar higher for others to follow. His dedication to the customer and to the business is what sets this location apart from all others. Tony, thank you for a job well done.
David JVery helpful guys that work there they are spot on thank you guys for the help
Alex SGreat service, convenient location, good value. Highly recommend for a home town dealer.
MARK RSatisfied
dorothy gSuper friendly and helpful
Aaron SGreat service.
ricky wI rented a truck when I received the truck it had a pile of grass swept in the right corner when I open the back. I had the truck for 2 hours picking up a queen bed set and queen bed frame nothing to deal with grass/leaves/dirt nothing yet my card was charged a 25 clean out fee for something that’s was given to me that way . And I think it’s B.S. I called up once and still don’t see a change in my receipt
LATIFAH JThe service attendant Tony was very helpful and understanding. I am totally pleased with the whole experience!!!
JEFFREY BTony was super helpful, he even adjusted my hitch for me. Super fast service and very helpful. I definitely recommend him.
Jim OOpened 30 minutes late, was very unprofessional and a smart ass and didn’t have my reservation ready when I got there
Travis RThe vehicle’s gear needs to be checked out. If you put in one gear, it might go to the next one. All in all, I would recommend my family and friends to rent the U-Haul’s here.
Timmeco SEverything was perfect
chris wIt wasn't open when I dropped off the uhaul.
Edith CNothing, the folks here are great !
Gordon CI had to drive it back to the original place after moving to South Carolina then I refilled the truck to only get there and be charged and additional 57$ Too pricey for me not to mention the 147 it took rent it
BRIAN RFriendly and courtesy
eurika cThis is the best U-Haul location in existence! very personal, great guy, cool building and great service. Most importantly of all the U-Haul I rented was in great shape did everything I needed no problem well maintained and clean. And key drop and vehicle drop off was easy as could be. Would 100% go back to this location
jake kKeep doing what your doing
lisa gI ordered a 15 ft truck a few days in advance and when I arrived they told me they can only give me a 26 ft truck. Later that day I got stuck trying to turn around on a narrow road and that resulted in me having to pay a tow truck $415 to get me out. I really wish they were able to give me what I ordered instead of a truck that was over 10 ft longer.
jeff wGreat service!
Noah VIt was a hassle to get my things moved the battery kept going dead.had to keep trying to find someone to jump the truck off.and no one really wanted to do it being that big of a truck. The battery was dead when I went and got the uhaul.i really didn't understand why he didn't just give me a different truck.
lashayar jCan't think of anything.
SCOTT MVery fast service
brandon jExcellent service. Helpful. I recommend anyone to see Tony’s Services.
victoria IFriendly and fast
Todd FTony was a great help, and worked with us on extending our days. I would recommend this location and him highly. Thanks Tony, Great customer service!!!
elaine eTony made sure we had a trailer. Because the one I reserved wasn’t gonna be there. We did get a better one. But it didn’t have the wheel chalk for the bike like said it did. He said it stayed there all time. I felt like if it stayed there, he knew it didn’t. We had to strap it down tighter than should. Was scared it would mess up the forks on bike. But it was okay. We found this out the day before we were picking up the trailer and day we were leaving. So we had to make it work. We were just extremely worried. He did make sure we had a trailer and an upgrade for same price we had reserved. He was extremely nice.
Lisa SGreat
harley dVery friendly and accommodating
Grant Ggreat location and the owner and staff great folks.
Danny KPut a landing gear on the trailer
steve gContinue to do what you doing. The service was great and I had no problems. I recommend 4 friends to you. Thanks a lot
Sherita STrailer worked great for me.....Tony's was closed when I went back at 2:15 pm, so I parked the trailer in the same spot I picked it up. Tony and his young employee were great to work with.
jeff lFriendly kind ppl to work with very professional I would recommend my friends and family to use this service Thanks for serving me in my time of needs all 5 stars on my end
CARL HVery friendly. I just walked in. No reservations needed. Call ahead and ask what equipment he has, then stop by soon after calling .
charles bThey have been the best to me every time
stephn rThey took great care of us
stephn rFast and friendly place, going to go back soon.
stephn rTony is a great guy. Goes out of his way to make sure ur taking care of. Top notch. Highly recommend
Dywayne BThey didn’t reset the trip mileage on the truck so they tried to say that I drove the truck 2 hundred and something miles and when I picked up the truck I drove 39 miles and the 39 miles back to the drop off location so either the trucks trip mileage wasn’t reset or it’s messed up bc I didn’t drive but maybe a hundred miles or less and they have me 75 miles with the rental
carmen sTony was extremely nice and very helpful. I would recommend him to anyone!
susan mEverything is good
janice lSince meeting Tony. I will never go anywhere else. Stand out service. Goes above and beyond my expectations. I’m disabled on oxygen. He makes sure every trans action is as easy as possible for me. I recommend him to everyone. U-hail side and automotive size. Best place around 5 star rating from me⭐️⭐️⭐️⭐️⭐️
Dywayne BGreat folks
Kimberly WTony is a wonderful person. Very professional. Always willing to help. I’m disabled and he goes above and beyond to help me out. Only place I deal with now. Give his shop 10 out of 10. Best place ever
Dywayne BI am happy with Tony's service and had no problems at all. I'd recommend it to anyone worth recommending to.
william cTruck had been damaged prior to pick up
Stephen BFast friendly service
roger mPoor customer service. Extremely hateful. Can't multitask. Don't listen to the customer.
Jonathan PTony was amable, did paperwork very fast, explained all details carefully
Alicia F