I was given the option of dropping my rental off at any UHaul location. This particular one was on my way to another project so I decided to drop it off. Upon checking into the office, I was told to just drop it off and I could leave. They would not log the trailer in or provide me with any proof that I dropped the trailer off.
RICHARD GRANGER
Customer Reviews for Top Line Auto Brokers
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
A sign would have been helpful. There were no uhaul vehicles on the premises and I wasn't sure I was in the right place.
Juanita GloverThere was not a hand truck in the truck as I requested unfortunately.
Vicky BruguierAlternative option for key drop off and lock box pick up. Our keys were not available outside of hours the business was open even though they were supposed to be. We had to wait an hour for the business to open to get our keys
Brian MillsNo contact droop off but with employee directing me
LUIS FLORES-LAWTONAt least I saw people at this location. They were friendly, but didn't really do anything. I completed online return and dropped off trailer. Did not offer to help, but I didn't need it, so maybe they would have if I looked like I was struggling.
Richard FarrisSuper helpful with the check in.
Greg Blair